Flevy Management Insights Q&A
What are the emerging trends in franchising related to sustainability and eco-friendly practices?


This article provides a detailed response to: What are the emerging trends in franchising related to sustainability and eco-friendly practices? For a comprehensive understanding of Franchising, we also include relevant case studies for further reading and links to Franchising best practice resources.

TLDR Franchising trends are shifting towards sustainability and eco-friendly practices, focusing on operational changes, product and service innovation, and strategic marketing to meet consumer demands and drive long-term profitability.

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Before we begin, let's review some important management concepts, as they related to this question.

What does Sustainable Operations Management mean?
What does Product and Service Innovation mean?
What does Marketing and Consumer Engagement mean?


Franchising is increasingly aligning with global sustainability trends, reflecting a shift in consumer preferences towards eco-friendly practices. This evolution is not just about adhering to regulatory requirements but also about seizing new business opportunities and creating competitive advantages. Organizations are now embedding sustainability into the core of their franchising strategies, from operational changes to product innovations and marketing strategies. This shift is driven by a deeper understanding of sustainability's role in long-term profitability and resilience.

Adoption of Sustainable Practices in Operations

One of the most significant trends in franchising is the adoption of sustainable practices in daily operations. Franchisors are setting new standards for energy use, waste management, and sourcing of materials. For example, many are transitioning to renewable energy sources for their operations, reducing carbon footprints, and improving energy efficiency. Waste reduction strategies, such as recycling programs and the minimization of single-use plastics, are becoming commonplace. Additionally, there's a growing emphasis on sourcing products and materials locally to reduce transportation emissions and support local economies. These operational changes are not only environmentally beneficial but also increasingly demanded by consumers.

Real-world examples include major fast-food chains installing energy-efficient lighting and appliances in their outlets. Some franchises have gone further by implementing comprehensive sustainability programs that encompass water conservation measures, composting, and the use of biodegradable packaging. These initiatives often result in cost savings over time, despite the initial investment, by reducing utility bills and waste disposal costs.

Moreover, franchises are leveraging technology to enhance their sustainability efforts. Digital tools and platforms enable better tracking of energy consumption, waste generation, and supply chain sustainability. This technological integration allows for more informed decision-making and efficiency improvements, aligning with the broader goals of Operational Excellence and Risk Management.

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Product and Service Innovation

Another emerging trend is the innovation in products and services to make them more sustainable. This includes the development of eco-friendly products, from ingredients to packaging, and the redesign of services to minimize environmental impact. For instance, many food and beverage franchises are now offering organic or plant-based options, catering to the growing consumer demand for sustainable and healthy eating. In the retail sector, franchises are introducing products made from recycled or sustainable materials, such as clothing, toys, and household goods.

Service-oriented franchises are also innovating by offering eco-friendly alternatives. For example, automotive service franchises are introducing electric vehicle (EV) charging stations and services tailored to EVs, reflecting the automotive industry's shift towards electrification. Similarly, cleaning service franchises are using eco-friendly, non-toxic cleaning products and methods, responding to consumers' health and environmental concerns.

These product and service innovations not only reduce the environmental impact of the franchises but also open up new market opportunities. By aligning their offerings with sustainability values, franchises can differentiate themselves in a competitive market and attract a loyal customer base that prioritizes eco-friendly choices.

Marketing and Consumer Engagement

Franchises are increasingly leveraging sustainability as a key component of their marketing and consumer engagement strategies. By communicating their commitment to sustainability, franchises can enhance their brand image, build consumer trust, and foster community engagement. This involves transparent reporting of sustainability efforts and achievements, using eco-labels, and engaging in sustainability-related community initiatives.

For example, many franchises are actively promoting their sustainability initiatives on social media, highlighting efforts such as energy conservation, waste reduction, and support for local communities. This not only informs consumers about the franchise's commitment to sustainability but also encourages them to participate in these efforts, creating a sense of community and shared values.

Furthermore, franchises are adopting sustainability certifications and labels to provide third-party validation of their eco-friendly practices. These certifications not only serve as a marketing tool but also help franchises to meet the sustainability criteria increasingly required by corporate clients and government contracts. By effectively communicating their sustainability credentials, franchises can attract a broader customer base and open up new business opportunities.

In conclusion, the trends in franchising towards sustainability and eco-friendly practices reflect a broader shift in the business landscape. Organizations that successfully integrate sustainability into their franchising models can achieve Operational Excellence, differentiate themselves in the market, and build a resilient and profitable future.

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Franchising Case Studies

For a practical understanding of Franchising, take a look at these case studies.

Franchise Expansion Strategy for Specialty Coffee Retailer

Scenario: The organization is a specialty coffee retailer in North America that has established a strong brand presence.

Read Full Case Study

Franchise Expansion Strategy for a Fast-Growing Food and Beverage Company

Scenario: A rapidly expanding food and beverage firm is facing challenges in structuring its franchising model.

Read Full Case Study

Franchise Expansion Strategy for Education Sector

Scenario: The organization is a private educational institution with a successful franchising model looking to expand its footprint internationally.

Read Full Case Study

Franchising Expansion Strategy for Specialty Coffee Chain

Scenario: The organization is a specialty coffee chain in the hospitality industry, operating with a robust franchising model.

Read Full Case Study

Franchise Expansion Strategy for Metals Industry Leader

Scenario: A firm in the metals sector is looking to expand its footprint through franchising.

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Franchise Expansion Strategy for Specialty Chemicals Firm

Scenario: The organization is a specialty chemicals producer with a franchising model to distribute products to various industries.

Read Full Case Study

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Related Questions

Here are our additional questions you may be interested in.

In what ways can franchisors leverage technology to enhance the franchisee selection process?
Franchisors can enhance the franchisee selection process through Automated Data Analysis, Decision Support Systems, Enhanced Communication Platforms, and Virtual Reality technologies, improving efficiency, effectiveness, and long-term network success. [Read full explanation]
How can franchisors effectively manage and support franchisee performance without micromanaging?
Franchisors can enhance franchisee performance through Clear Communication, Performance Metrics, and Continuous Training, fostering autonomy while ensuring brand standards without micromanaging. [Read full explanation]
How is the rise of digital marketplaces impacting the franchise model, especially in retail and food services?
The rise of digital marketplaces necessitates franchises in retail and food services to embrace Digital Transformation, focusing on customer experience, Operational Efficiency, and strategic adaptation to remain competitive. [Read full explanation]
What are the critical factors in selecting the right franchisees to ensure brand consistency and growth?
Franchisors should prioritize Financial Stability, Brand Values and Culture Alignment, and Operational Excellence in franchisee selection to ensure brand consistency and network growth. [Read full explanation]
What strategies can be employed to maintain a strong brand identity across diverse franchise locations?
Maintaining a strong brand identity across franchises involves implementing rigorous Brand Standards, Quality Control, Compliance Monitoring, and allowing Local Market Customization within brand guidelines to ensure consistency, relevance, and high customer experience ratings. [Read full explanation]
How do franchisors balance the need for innovation with the consistency required by the franchise model?
Franchisors balance innovation with consistency through Strategic Planning, Innovation Management, and Operational Excellence, ensuring brand integrity and customer satisfaction while adapting to market trends. [Read full explanation]

Source: Executive Q&A: Franchising Questions, Flevy Management Insights, 2024


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