DESCRIPTION
We are living in the Digital Age. For organizations to remain competitive, they must develop and execute robust Digital Transformation Strategies.
Organizations that have excelled in Digital Transformation distinguish themselves through their mastery of the 4 critical Business Ecosystems.
This presentation is the first in a series on the concept of 4 integrated Business Ecosystems that drive Digital Transformation.
This one provides an introduction to these 4 Business Ecosystems:
1. Customer Solutions Ecosystem
2. Operations Ecosystem
3. Technology Ecosystem
4. People Ecosystem
The subsequent presentations discuss the 4 individual ecosystems in depth, as well as how to become a Digital Leader within the context of a 4-level Digital Maturity Model based on these ecosystems.
This document also includes slide templates for you to use in your own business presentations.
This primer delves into the Customer Solutions Ecosystem, emphasizing its role in offering distinctive products and services tailored to customer needs. It covers personalization, customization, and innovative designs, driving new revenue models and enhancing logistics. The PPT outlines core elements such as platform integration, software, hardware, and performance services, providing a comprehensive view of how to best serve customers.
The Operations Ecosystem is highlighted as the backbone of the Digital Leader's Value Chain. It supports functions like digital research, product lifecycle management, and after-sales services. This ecosystem ensures that customer interactions are seamless and efficient, ultimately building strong customer relations. The framework includes integrated and continuous planning, essential for maintaining a competitive edge.
The Technology Ecosystem is presented as the enabler of digital breakthroughs. It includes pivotal technologies for the Fourth Industrial Revolution, such as AI and new IT architectures. This section underscores the importance of selecting and implementing the right technologies to drive improvements across the Customer Solutions, Operations, and People ecosystems. The document provides a detailed framework for leveraging technology to enhance business processes and outcomes.
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Source: Best Practices in Digital Transformation, Business Ecosystems PowerPoint Slides: Digital Transformation: Integrated Business Ecosystems Primer PowerPoint (PPT) Presentation, LearnPPT Consulting
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