BUY WITH CONFIDENCE
DESCRIPTION
Supplier, Input, Process, Output, Customer (SIPOC) is one of several process map types that are used by process improvement teams. It's a favorite! In this module we will understand how to effectively use SIPOC as a high level scoping tool, know how to use SIPOC to embrace all elements of your process, and parties in your process, understand how SIPOC displays the Voice of the Customer (VOC) in your process and use SIPOC as a vehicle for illustrating the boundaries in the process (the start and the stop).
The SIPOC uses an eight step process to help teams understand the process in detail. More importantly though, it highlights the inputs to the process steps and the outputs. Using a SIPOC, it is commonly discovered that one or more process steps are not adding value for the customer, e.g. the inputs and outputs are organizational "busy work" and can be eliminated. By identifying Suppliers and Customers, the SIPOC is also very good and highlighting ownership and responsibility.
This module covers these concepts and is suitable for independent study or formal classroom training and includes a completed example, an exercise, list of tools and quiz questions.
Got a question about the product? Email us at support@flevy.com or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.
Source: Best Practices in SIPOC PowerPoint Slides: 013_SIPOC PowerPoint (PPT) Presentation, [x]mjcarter
OVERVIEW
Consulting Frameworks Strategy Development SIPOC Growth Strategy Lean Management/Enterprise Gap Analysis Strategy Frameworks PowerPoint Diagrams Compilation Consulting Training Change Management Strategic Planning Strategic Thinking Strategic Analysis Cost of Quality KPI Organizational Design Company Analysis Operational Excellence Hoshin Kanri Strategy Deployment & Execution Porter's Five Forces Business Case Development Voice of the Customer Financial Modeling Quality Management & Assurance Business Case Example Process Improvement Process Analysis Value Stream Mapping Poka Yoke Breakout Strategy BCG Growth-Share Matrix SWOT Vision Statement Cost Reduction Assessment M&A (Mergers & Acquisitions)
Receive our FREE presentation on Operational Excellence
This 50-slide presentation provides a high-level introduction to the 4 Building Blocks of Operational Excellence. Achieving OpEx requires the implementation of a Business Execution System that integrates these 4 building blocks. |