Training Materials for ITIL 4 Direct, Plant, and Improve (PowerPoint PPTX)

Welcome to our comprehensive training presentation on ITIL 4 Strategic: DIRECT, PLAN AND IMPROVE. This presentation UNOFFICIAL and designed for trainers who are seeking to deliver effective training on this critical IT service management module.

Our goal is to provide you with a deep understanding of the DIRECT, PLAN AND IMPROVE module, and how it can help your organization improve its IT services and processes. Through this presentation, we will cover a range of topics, from the fundamentals of ITIL 4 to the key concepts and practices that make up this essential module.

As a trainer, you will gain valuable insights into how to effectively deliver training on the DIRECT, PLAN AND IMPROVE module, using engaging and interactive methods that will keep your learners motivated and interested. We will provide you with the tools and resources you need to create a dynamic and effective training program that will help your learners master this essential module and apply its principles in their daily work.

By the end of this presentation, you will have the knowledge and resources you need to deliver effective training on the DIRECT, PLAN AND IMPROVE module, and help your learners transform their organization's IT services to meet the demands of today's digital age.


Presentatinon Structure
We will start by introducing you to the ITIL 4 Foundation and provide you with a comprehensive understanding of the fundamentals of ITIL. From there, we will delve into the Direct, Plan And Improve module, which focuses on the strategic aspects of IT service management.

Throughout this presentation, we will explore key concepts, such as the Goals Cascade, Policies, Controls & Guidelines, and the role of GRC. We will also discuss the importance of Assessment and introduce you to Organizational Change Management (OCM) and its principles and methods.

In addition, we will explore Measurement and Reporting, which are critical components of effective IT service management. Finally, we will introduce you to the Service Value System (SVS) and various practices that organizations can implement to optimize their IT services and processes.

By the end of this presentation, you will have a comprehensive understanding of the Direct, Plan And Improve module and how it can help your organization improve its IT services and processes. Join us as we explore the world of ITIL 4 and learn how to transform your organization's IT services to meet the demands of today's digital age.