DESCRIPTION
Some team members are unwilling to do their share of the work. Instead of accepting personal accountability, they make excuses for not "being able" to do the work, including blaming and projecting the responsibility onto others.
With this tool you get the following:
*The effects of the conflict on team members.
*Considerations for the behavior of the team member making excuses.
*Numerous solutions for addressing the conflict.
*Ideas for negotiating/adjusting solutions.
*Potential barriers and ways to overcome them to achieve resolution.
*Implementation timeframe.
*Follow-up review commitments.
Additionally, we provide a blank, editable Conflict Resolution Worksheet and the Worksheet Guidelines providing a step-by-step process for addressing your own workplace conflicts.
Got a question about the product? Email us at support@flevy.com or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.
Source: Resolving Workplace Conflicts: Coworkers - Not Doing Work PDF (PDF) Document, Karen Reitor, Communique Productions Inc
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