GE's Levers of Control: Enhancing Performance and Integrity PPT

This PPT slide, part of the 31-slide Levers of Control (LoC) PowerPoint presentation, presents a case study of General Electric (GE), focusing on its implementation of the Levers of Control framework to enhance organizational performance. It outlines how GE, under Jack Welch's leadership, fostered a performance-driven culture to address challenges in its financial services division during the early 2000s.

The content is structured into 4 key areas: Belief Systems, Boundary Systems, Interactive Control Systems, and Diagnostic Control Systems. Each section highlights specific strategies and practices that contributed to GE's operational improvements.

In the Belief Systems section, the emphasis is on the cultural shift initiated by Welch, promoting excellence, competitiveness, and continuous improvement. GE's commitment to customer focus and quality is underscored as integral to its corporate values.

The Boundary Systems section details the establishment of clear performance thresholds. This approach ensured that underperforming business units were either reorganized or divested. The focus on ethical conduct and integrity as non-negotiable values reinforces the importance of a principled organizational culture.

Interactive Control Systems are illustrated through the implementation of "Session C" reviews, which engaged executives in challenging assumptions and strategies. Welch's hands-on involvement with managers and employees is noted as a critical factor in maintaining alignment and focus.

Finally, the Diagnostic Control Systems section discusses GE's adoption of the Six Sigma Quality Management program. This initiative aimed to identify and eliminate defects across processes and products, supported by financial performance metrics to evaluate key business areas.

Overall, the slide effectively conveys how GE's structured approach to control systems facilitated a robust performance culture, driving efficiency and excellence. This case study serves as a valuable reference for organizations seeking to implement similar frameworks for improvement.

This slide is part of the Levers of Control (LoC) PowerPoint presentation.

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Leadership Influence Quality Management Continuous Improvement Organizational Culture Six Sigma

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