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  1. Provides a guide for implementing the quality management system based on the ISO 9001:2015 standard
  2. Enhanced operational efficiency (through implementation)
  3. Enhanced customer satisfaction (through implementation)


Organizations around the world have adopted ISO 9001:2015 as their quality management standard because ISO 9001 helps your company assure quality, save money and customers expect it.

ISO 9001 applies to all types of organizations and the ISO 9001 Approach is Based on the Plan-Do-Check-Act (PDCA) Cycle.

Topics covered in the Editable Quality Management System (QMS) Guide include:
1. Introduction to the QMS in terms of the PDCA cycle
2. Scope - International Organization Standard ISO 9001:2015 describes the requirements for the QMS
3. Organizational context - The process is undertaken to review and analyze key aspects of a Company and its stakeholders to determine the Company's strategic direction
4. Leadership - The commitment by Management to implementing and developing the QMS, and the corporate policies defining this commitment
5. Planning - Matters determined by internal and external issues which affect the QMS and interested parties as well as actions to address risks and opportunities
6. Support - Resources and documented statements concerning corporate policies, targets and objectives for effective implementation of QMS
7. Operations - Documented procedures that describe processes and controls to be implemented
8. Performance evaluation - Define, plan and implement monitoring, measurement, analysis and improvement activities needed to assure product and QMS conformity
9. Improvement - Steps taken to improve its processes, products and services of a Company

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Source: ISO 9001:2015 Quality Management System Guide Word document

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ISO 9001:2015 Quality Management System Guide

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File Type: Word (docx)

File Size: 524.2 KB

Number of Pages: 33

Related Topic(s): Quality Management & Assurance ISO 9001

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Initial upload date (first version): May 23, 2021
Most recent version published: May 24, 2021

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