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HIGHLIGHTS
BENEFITS OF DOCUMENT
DOCUMENT DESCRIPTION
The ISO 19011:2018 standard offers guidance on auditing management systems, covering principles of auditing, managing an audit program, conducting management system audits, and evaluating the competence of individuals involved in the audit process. This standard is applicable to all organizations that need to plan and conduct internal or external audits of management systems or manage an audit program.
The ISO 19011:2018 presentation material is designed to help organizations train their internal auditors on the systematic process for auditing management systems, such as ISO 9001, ISO 14001, and ISO 45001. The training covers the structure and principles of auditing, as well as guidance on managing and conducting audits in accordance with the ISO 19011:2018 standard. Additionally, the training provides information on the competency requirements for auditors and how to evaluate their competence.
By the end of this training, participants will have gained background knowledge of the ISO 19011:2018 standard, as well as an understanding of its structure and principles of auditing. They will also have acquired knowledge on how to manage and conduct audits in line with the ISO 19011:2018 standard and have an understanding of the competency requirements and evaluation of auditors. Overall, this training is aimed at ensuring that auditors are equipped to conduct effective management system audits that help organizations meet their goals and objectives.
LEARNING OBJECTIVES
1. Provide background knowledge of the ISO 19011:2018 standard
2. Gain an overview of the ISO 19011:2018 structure and familiarize with the principles of auditing
3. Acquire knowledge on how to manage and conduct an audit based on the ISO 19011:2018 standard
4. Understand the competency requirements and the evaluation of auditors
CONTENTS
1. Introduction to ISO 19011:2018
• About ISO
• Overview of ISO 19011:2018 standard
• Development of ISO 19011
• Main differences between 2018 & 2011 Versions
• Structure of ISO 19011:2018
• ISO 19011:2018 clause structure (5, 6 & 7)
• Type of audits
• Terms & definitions
2. Principles of Auditing
• Integrity
• Fair presentation
• Due professional care
• Confidentiality
• Independence
• Evidence-based approach
• Risk-based approach
3. Managing an Audit Program
• General
• Establishing audit program objectives
• Determining and evaluating audit program risks and opportunities
• Establishing the audit program
• Implementing audit program
• Monitoring audit program
• Reviewing and improving audit program
4. Conducting an Audit
• General
• Initiating audit
• Preparing audit activities
• Conducting audit activities
• Preparing and distributing audit report
• Completing audit
• Conducting audit follow-up
5. Competence & Evaluation of Auditors
• General
• Determining auditor competence
• Establishing auditor evaluation criteria
• Selecting appropriate auditor evaluation method
• Conducting auditor evaluation
• Maintaining and improving auditor competence
Appendix
• ISO 19011:2018 Detailed Clause Structure
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Source: Best Practices in Audit Management, ISO 19011 PowerPoint Slides: ISO 19011:2018 (Auditing Management Systems) Training PowerPoint (PPTX) Presentation, Operational Excellence Consulting
ABOUT THE AUTHOR: OPERATIONAL EXCELLENCE CONSULTING
Operational Excellence Consulting is a leading management training and consulting firm dedicated to helping individuals and organizations improve their effectiveness and productivity in the post-pandemic new normal. Our mission is to drive lasting beneficial change by leveraging design thinking and lean management approaches.
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We work with a diverse range of clients, including government bodies, multinational corporations, and small and medium-sized enterprises, across a wide spectrum of industries.
Our firm offers a comprehensive suite of capabilities, including Design Thinking, Customer Experience Management, Business Model Innovation, Lean Process Redesign, Total Quality Management (TQM), Total Productive Maintenance (TPM), Kaizen, Value Stream Improvement, Hoshin Kanri (Policy Deployment), Problem Solving Techniques & Tools (e.g. PDCA, 8D, A3, etc.), Training Within Industry (TWI), Suggestion System and Benchmarking.
To ensure the widespread adoption of operational excellence techniques and tools, we pride ourselves on developing high-quality, customizable training materials, presentations, frameworks, and templates to complement your training and business needs.
Operational Excellence Consulting has published 202 additional documents on Flevy.
DETAILS
This business document is categorized under the function(s): Operations Governance, Risk, & Compliance
It applies to All Industries
File Type: PowerPoint (pptx)
File Size: 7.3 MB
Number of Slides: 129 (includes cover, transition, & marketing slides)
Related Topic(s): Audit Management ISO 19011
Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.
Terms of usage (for all documents from Operational Excellence Consulting)
Initial upload date (first version): Feb 17, 2020
Most recent version published: Aug 6, 2020
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