DESCRIPTION
Value Mapping is a Performance Measurement and Performance Management framework developed by Andrew Jack to overcome management and employee dissatisfaction with existing Performance Measurement and Management frameworks.
Whereas traditional frameworks (e.g. Balanced Scorecard, EFQM Excellence Model) derive performance measures from strategy, Value Mapping derives measures from stakeholder and organizational needs. It also focuses on driving true value for the organization, by deriving measures tied to Value Drivers and Value Outcomes.
Value Mapping uses a pictorial way of integrating the most useful performance measures, which helps employees to reconnect themselves to their performance. It identifies the most important value required by the stakeholders and then develops a strategy to integrate it. Value Mapping also focuses on effective communication and assets that can create greater value to drive performance.
There is a great need for organizations to report more effectively on the creation of value for their stakeholders. Value Mapping helps with this.
Value Mapping distinguishes itself by emphasizing a value-focused approach, ensuring that every effort within the organization is aligned with stakeholder needs and value creation. This framework provides a comprehensive process, beginning with a thorough Value Needs Assessment, followed by strategic mapping and integration of objectives, and culminating in the development and refinement of Key Performance Indicators (KPIs). The process is designed to be iterative, allowing for continuous improvement and alignment with evolving stakeholder expectations.
The PPT includes detailed templates and step-by-step guidance on implementing the Value Mapping process, making it a practical tool for executives aiming to enhance their performance measurement systems. By focusing on both Value Drivers and Value Outcomes, organizations can ensure that their performance metrics are not only relevant, but also instrumental in driving sustainable value creation. This approach addresses common pitfalls in traditional frameworks, such as misalignment with stakeholder needs and inadequate communication of performance metrics.
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Source: Best Practices in Performance Management, Value Creation, Key Performance Indicators, Value Mapping, Value Drivers PowerPoint Slides: Value Mapping PowerPoint (PPT) Presentation, PPT Lab
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