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BENEFITS OF DOCUMENT

  1. Provides a simple framework for educating employees on the importance and benefits of Design Thinking.
  2. Understand the Design thinking mindsets and process.
  3. Learn how to apply basic Design Thinking tools (e.g. empathy) to enhance your personal effectiveness.

DOCUMENT DESCRIPTION

For organizations to sustain growth in the global pandemic, an 'outside the box' thinking is required. Design Thinking is an innovative approach that can help organizations find new pathways to grow and reimagine the customer experience.

It allows everyone to use creative tools to address a vast range of challenges. The process is action-oriented, embraces simple mindset shifts and tackles problems from a new direction.

Some of the world's leading brands, such as Apple, Nike, Starbucks and GE have rapidly adopted the design thinking approach. What's more, design thinking is being taught at leading universities around the world, including Stanford, Harvard and MIT.

Design Thinking encourages organizations to focus on the people they are creating for, which leads to better products, services, and internal processes. The framework is fully compatible with analytical problem solving approaches such as Lean and Six Sigma.

This introductory presentation provides useful information for management and staff who are new to Design Thinking and are interested to learn more about its benefits and applications.

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NOTE: This training package includes:
1. Introduction to Design Thinking training presentation (PowerPoint format)
2. Design Thinking poster (PDF format, in color and monochrome, printable in A3 size)
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LEARNING OBJECTIVES

1. Gain knowledge on the key concepts of Design Thinking
2. Understand the mindsets and methodology of Design Thinking
3. Identify best practices and transforming your organization

CONTENTS

1. KEY CONCEPTS OF DESIGN THINKING

2. DESIGN THINKING MINDSETS
•  Focus on Human Values
•  Show Don't Tell
•  Craft Clarity
•  Embrace Experimentation
•  Be Mindful of Process
•  Bias Toward Action
•  Radical Collaboration

3. DESIGN THINKING PROCESS
•  Empathize
•  Define
•  Ideate
•  Prototype
•  Test

4. BEST PRACTICES & TRANSFORMING YOUR ORGANIZATION

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Source: Introduction to Design Thinking PowerPoint document

 
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Introduction to Design Thinking

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File Type: PowerPoint (pptx)

File Size: 42.7 MB

Number of Slides: 91 (includes cover, transition, & marketing slides)

Related Topic(s): Service Design

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This product contains a supplemental PDF document.

Terms of usage (for all documents from Operational Excellence Consulting)

Initial upload date (first version): Sep 28, 2021
Most recent version published: Jan 24, 2022

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