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BENEFITS OF DOCUMENT
This PowerPoint deck helps you to apply a design thinking framework to solve a real-life business case. The PPT deck introduces you to the theoretical structure, discusses a hypothetical case study, and helps you with a detailed project plan to execute your new project using advanced design thinking.
Design thinking is a non-linear, iterative process that teams use to understand users, challenge assumptions, redefine problems, and create innovative solutions to prototype and test. Involving five phases—Empathize, Define, Ideate, Prototype, and Test—is most useful for tackling problems that are ill-defined or unknown.
Design thinking helps you and your team develop practical and innovative solutions for your problems. It is a human-focused, prototype-driven, creative design process.
The deck consists of the following segments;
Introduction to design thinking ( where we discuss the fundamentals and real-world application)
Real-world case study( where we introduce the case study of improving the guest experience in Orange hotels) Please substitute this case study with a real world client problem that you are attempting to solve.
Project plan( where we will share a detailed project plan involving the distinct phases, timelines and outcomes expected)
Project phases( where we introduce the stages against the case study and share valuable resources and templates to execute these phases successfully)
Got a question about the product? Email us at [email protected] or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.
Source: Best Practices in Service Design PowerPoint Slides: Design Thinking Framework PowerPoint (PPTX) Presentation, Pinnacle Advisory
ABOUT THE AUTHOR: PINNACLE ADVISORY
Pinnacle advisory is led by two seasoned consultants working in HR transformation space. Our combined expertise of over 25 years in human capital transformation is captured in these PowerPoint decks.
We believe that every relationship is driven by character and competence. We promise to bring the best of approaches and research in easy to use format. [read more]
Working with global consulting companies, we have learned valuable skills in narrating complex topics using PowerPoint templates. We sincerely hope that our decks provide you with clarity coupled with usability.
Pinnacle Advisory has published 3 additional documents on Flevy.
File Type: PowerPoint (pptx)
File Size: 1.9 MB
Number of Slides: 24 (includes cover, transition, & marketing slides)
Related Topic(s): Service Design
This business document is categorized under the function(s): Operations Organization, Change, & HR
It applies to Professional Services (Other)
Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.
Initial upload date (first version): Jul 19, 2020
Most recent version published: Jul 19, 2020
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