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Today's customers are better informed, better connected, and more demanding that ever before. CEOs are now concerned about Customer Loyalty and they recognize that mastery of the customer agenda is essential.

In fact, global leaders of successful organizations recognize that creating a customer-centric, digitally-transformed business is a top priority. In fact, Customer-centricity ceases to be a differentiator. It has become necessary for survival.

In this Digital Age, there are 6 core capabilities organizations must have to be a customer-centric business. This bundle includes 3 presentations that discuss these core capabilities in depth.

THERE ARE 3 DOCUMENTS ARE IN THIS BUNDLE:

	Customer-centric Organization: Core Capabilities (Part I) Today's customers are better informed, better connected, and more demanding that ever before. CEOs are now concerned about Customer Loyalty and they recognize that mastery of... [read more] View Details Individual Price: $20.00
	Customer-centric Organization: Core Capabilities (Part II) Today's customers are better informed, better connected, and more demanding that ever before. CEOs are now concerned about Customer Loyalty and they recognize that mastery of... [read more] View Details Individual Price: $20.00
	Customer-centric Organization: Core Capabilities (Part III) Today's customers are better informed, better connected, and more demanding that ever before. CEOs are now concerned about Customer Loyalty and they recognize that mastery of... [read more] View Details Individual Price: $20.00

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This business document is categorized under the function(s):

Information Technology Strategy, Marketing, & Sales

It applies to All Industries

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Initial upload date (first version): Dec 2, 2020

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