THIS IS A DOCUMENT BUNDLE.

A bundle is a pre-defined set of documents. By purchasing the document bundle as a whole, you achieve significant savings from purchasing the documents individually. See full details below.

BUNDLE DESCRIPTION

Today's customers are better informed, better connected, and more demanding that ever before. CEOs are now concerned about Customer Loyalty and they recognize that mastery of the customer agenda is essential.

In fact, global leaders of successful organizations recognize that creating a customer-centric, digitally-transformed business is a top priority. In fact, Customer-centricity ceases to be a differentiator. It has become necessary for survival.

In this Digital Age, there are 6 core capabilities organizations must have to be a customer-centric business. This bundle includes 3 presentations that discuss these core capabilities in depth.

THERE ARE 3 DOCUMENTS ARE IN THIS BUNDLE:

	Customer-centric Organization: Core Capabilities (Part I) Today's customers are better informed, better connected, and more demanding that ever before. CEOs are now concerned about Customer Loyalty and they recognize that mastery of... [read more] View Details Individual Price: $25.00
	Customer-centric Organization: Core Capabilities (Part II) Today's customers are better informed, better connected, and more demanding that ever before. CEOs are now concerned about Customer Loyalty and they recognize that mastery of... [read more] View Details Individual Price: $25.00
	Customer-centric Organization: Core Capabilities (Part III) Today's customers are better informed, better connected, and more demanding that ever before. CEOs are now concerned about Customer Loyalty and they recognize that mastery of... [read more] View Details Individual Price: $25.00

Got a question about the product? Email us at [email protected] or ask the author directly by using the form to the right.

Top Flevy Author [?]

Customer-centric Organization: Core Capabilities - Full Series

Sold by LearnPPT (this author has 83 documents)

$75.00 (35% discount)

$49.00

ALL FEES INCLUDED

Add to Cart

This business document is categorized under the function(s):

Information Technology Strategy, Marketing, & Sales

It applies to All Industries

Purchase includes lifetime product updates. After your purchase, you will receive an email to download the documents in this bundle.

Initial upload date (first version): Dec 2, 2020

Ask the Author a Question

Must be logged in Click here to log in

CUSTOMER TESTIMONIALS

"As a niche strategic consulting firm, Flevy and FlevyPro frameworks and documents are an on-going reference to help us structure our findings and recommendations to our clients as well as improve their clarity, strength, and visual power. For us, it is an invaluable resource to increase our impact and value."

– David Coloma, Consulting Area Manager at Cynertia Consulting

"If you are looking for great resources to save time with your business presentations, Flevy is truly a value-added resource. Flevy has done all the work for you and we will continue to utilize Flevy as a source to extract up-to-date information and data for our virtual and onsite presentations!"

– Debbi Saffo, President at The NiKhar Group

"Flevy is our 'go to' resource for management material, at an affordable cost. The Flevy library is comprehensive and the content deep, and typically provides a great foundation for us to further develop and tailor our own service offer."

– Chris McCann, Founder at Resilient.World

"One of the great discoveries that I have made for my business is the Flevy library of training materials.

As a Lean Transformation Expert, I am always making presentations to clients on a variety of topics: Training, Transformation, Total Productive Maintenance, Culture, Coaching, Tools, Leadership Behavior, etc. Flevy usually has just what I need to make my point.

It is well worth the money to purchase these presentations. Sure, I have the knowledge and information to make my point. It is another thing to create a presentation that captures what I want to say. Flevy has saved me countless hours of preparation time that is much better spent with implementation that will actually save money for my clients."

– Ed Kemmerling, Senior Lean Transformation Expert at PMG

"Flevy is now a part of my business routine. I visit Flevy at least 3 times each month.

Flevy has become my preferred learning source, because what it provides is practical, current, and useful in this era where the business world is being rewritten.

In today's environment where there are so many challenges and there is the need to make the right decisions in a short time, with so much scattered information, we are fortunate to have Flevy. Flevy investigates, selects, and puts at our disposal the best of the best to help us be successful in our work."

– Omar Hernán Montes Parra, CEO at Quantum SFE

"As an Independent Management Consultant, I find Flevy to add great value as a source of best practices, templates and information on new trends. Flevy has matured and the quality and quantity of the library is excellent. Lastly the price charged is reasonable, creating a win-win value for the customer, Flevy and the various authors. This is truly a service that benefits the consulting industry and associated clients. Thanks for providing this service. "

– Jim Schoen, Principal at FRC Group

"I like your product. I'm frequently designing PowerPoint presentations for my company and your product has given me so many great ideas on the use of charts, layouts, tools, and frameworks. I really think the templates are a valuable asset to the job."

– Roberto Fuentes Martinez, Manager at Technology Transformation Advisory

"As a small business owner, the resource material available from FlevyPro has proven to be invaluable. The ability to search for material on demand based our project events and client requirements was great for me and proved very beneficial to my clients. Importantly, being able to easily edit and tailor the material for specific purposes helped us to make presentations, knowledge sharing, and toolkit development, which formed part of the overall program collateral. While FlevyPro contains resource material that any consultancy, project or delivery firm must have, it is an essential part of a small firm or independent consultant's toolbox."

– Michael Duff, Managing Director at Change Strategy (UK)

"As a young consulting firm, requests for input from clients vary and it's sometimes impossible to provide expert solutions across a broad spectrum of requirements. That was before I discovered Flevy.com.

Through subscription to this invaluable site of a plethora of topics that are key and crucial to consulting, I have been able to exceed expectations and deliver quality advice and solutions to my clients. The quality and expertise of the authors are exemplary and gives me great confidence to use as part of my service offerings.

I highly recommend this company for any consultant wanting to apply international best practice standards in their service offerings. "

– Nishi Singh, Strategist and MD at NSP Consultants

"FlevyPro has been a brilliant resource for me, as an independent growth consultant, to access a vast knowledge bank of presentations to support my work with clients. In terms of RoI, the value I received from the very first presentation I downloaded paid for my subscription many times over! The quality of the decks available allows me to punch way above my weight – it's like having the resources of a Big 4 consultancy at your fingertips at a microscopic fraction of the overhead."

– Roderick Cameron, Founding Partner at SGFE Ltd

SELECT CUSTOMERS

Since 2012, we have provided best practices to over 5,000 businesses and organizations of all sizes across the world—in over 130 countries. Below is just a very small sample of our customer base.

Did you know?

The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.

CUSTOMERS ALSO BOUGHT THESE DOCUMENTS

Bundle (3 Documents)

Customer-centric Organization: Core Capabilities - Full Series

Document Bundle

$49.00 product bundle

This bundle contains 3 documents:

Bundle (4 Documents)

Customer Experience Assessment, Strategy and Implementation

Document Bundle

$145.00 product bundle

This bundle contains 4 documents:

Complete Guide to Business Strategy Design

51-slide PowerPoint deck

$99.00

Author: STRATICX

Strategy Development Consulting Frameworks

RECOMMENDATIONS WE HAVE FOR YOU

Complete Business Frameworks Reference Guide 407-slide PowerPoint deck $199.00 Author: LearnPPT Consulting Frameworks Strategy Frameworks Consulting Training	Strategic Planning: Process, Key Frameworks, and Tools 79-slide PowerPoint deck $99.00 Author: ILMAM - Strategy & Management Consulting Strategic Planning Consulting Frameworks Strategy Frameworks	Organization Design Toolkit 103-slide PowerPoint deck $79.00 Author: Corporate Finance 101 Organizational Design Consulting Frameworks	Key Account Management 101 - Best Practices 47-slide PowerPoint deck $69.00 Author: P-Square Partners Sales Consulting Frameworks Account Management
Strategic Planning: Hoshin Kanri Strategy Deployment 133-slide PowerPoint deck and supporting ZIP $79.00 Author: Operational Excellence Consulting Strategic Planning Strategy Development Strategy Deployment & Exe ...	700+ High Quality Top Tier Consulting PPT Templates 726-slide PowerPoint deck $39.00 Author: P-Square Partners PowerPoint Diagrams Compi ... Consulting Frameworks	Strategy Development Methodology 35-slide PowerPoint deck $49.00 Author: LearnPPT Strategy Development Henry Mintzberg	Complete Resource for Consulting Frameworks and Design Templates 368-slide PowerPoint deck $49.00 Author: STRATICX PowerPoint Diagrams Compi ... Consulting Frameworks