Interested in Low-code and CRM Technology? Download our FREE whitepaper on Low-code CRM. This is an exclusive promotion being run on LinkedIn.

  Please register (it's free!) or login to view the remaining preview.
If you are logged in, your referral link [?] is automatically included below.
EMBED CODE (Copy and Paste)


BENEFITS OF DOCUMENT

  1. Provides a holistic framework to create a productive office based on Lean management principles.
  2. Provides guidelines for identifying the eight types of waste in an office environment.
  3. Provides guidelines for applying Lean methods and tools to solve problems and improve customer satisfaction.

DOCUMENT DESCRIPTION

Lean Office is a management philosophy based on the Toyota Production System (TPS). With Lean Office, you will be able to enhance value for your customers by improving and smoothing administrative process flow and eliminating waste in the office. Simply put, by becoming a Lean Office, you will be able to increase productivity and create greater customer value with less resources.

By teaching this presentation to managers and employees working in Office/Service environments, they will have a better understanding of the Lean principles and approach to eliminating waste, and will be more forthcoming to lead and participate in the Lean implementation process.

OBJECTIVES:

By the end of the program, you would be able to:

1. Understand the principles and key concepts of Lean
2. Identify value and waste
3. Gain an overview of key Lean principles and tools, and their applications
4. Apply 5S principles to improve office organization and efficiency
5. Apply a simple problem solving process

CONTENTS:

1. Introduction to Lean Office
- What is Lean
- What Lean is not
- Lean vs traditional thinking
- Lean office framework
- Lean applications in office environments
- Benefits of Lean office

2. Key Concepts of Lean Office
- Eight types of waste
- Value-added activities
- Non-value-added activities (waste)
- Lean thinking philosophy
- Lean principles

3. Overview of Lean Methods & Tools
- 3Ms (Muda, Mura, Muri)
- Gemba framework
- 5S principles
- Visual management
- Office layout
- Spaghetti diagram
- Value stream mapping
- Standard work
- Load-leveling (Heijunka)
- Flexible workforce
- Quality at source
- Mistake-proofing (Poka Yoke)
- Kaizen
- PDCA problem solving
- Pareto chart
- Cause and effect diagram

4. Ways to develop "Kaizen Eyes"
- What are "Kaizen eyes"?
- 48 ways to develop "Kaizen eyes"

5. Lean Roles
- Lean steering committee
- Lean deployment leader
- Lean champions
- Lean process owner
- Lean coach
- Team leader
- Team members

6. Sustaining a Lean Office
- Critical success factors
- Lessons from other adopters

Got a question about the product? Email us at [email protected] or ask the author directly by using the form to the right. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Lean Office PowerPoint document

 
Top Flevy Author [?]

Lean Office

Sold by Operational Excellence Consulting (this author has 148 documents)

$69.00

ALL FEES INCLUDED
Add to Cart
  

This business document is categorized under the function(s):

It applies to All Industries

File Type: PowerPoint (pptx)

File Size: 14 MB

Number of Slides: 162 (includes cover, transition slides)

Related Topic(s): Lean Management/Enterprise Operational Excellence Lean Office

Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.

Terms of usage (for all documents from Operational Excellence Consulting)

Initial upload date (first version): Oct 8, 2013
Most recent version published: Jun 25, 2018

Ask the Author a Question

Must be logged in Click here to log in






CUSTOMER TESTIMONIALS




SELECT CUSTOMERS

Since 2012, we have provided best practices to over 5,000 businesses and organizations of all sizes across the world—in over 130 countries. Below is just a very small sample of our customer base.



Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.



CUSTOMERS ALSO BOUGHT THESE DOCUMENTS

147-slide PowerPoint deck and supporting Excel workbook
$69.00
137-slide PowerPoint deck and supporting Excel workbook
$69.50
190-slide PowerPoint deck and supporting PDF
$69.00
206-slide PowerPoint deck and supporting ZIP
$74.50
158-slide PowerPoint deck and supporting Excel workbook
$64.50

 
RELATED TOPICS

TOP 10 TOPICS

Become your organization's resident expert on...

Digital Transformation
 
Strategy Development
 
Organizational Design (OD)
 
Performance Management
 
Post-merger Integration (PMI)
 
Organizational Culture (OC)
 
Business Transformation
 
Innovation Management
Interested in something else? Browse our 350+ Business Toolkits of best practices, each focused on a specific management topic.