PDCA Problem Solving Technique & Tools (PowerPoint PPTX)

The PDCA cycle, also known as the Deming Cycle or the Shewhart cycle, is a four-step continuous improvement process that is widely used in quality management, business improvement, and project management. The four steps of the PDCA cycle are:

•  Plan: In this step, you define the problem or opportunity for improvement and gather information and data about the current state. You then develop a plan for how you will address the problem or opportunity, set goals, and create an action plan.

•  Do: In this step, you implement the plan and carry out the actions that you have defined in the planning phase.

•  Check: In this step, you evaluate and measure the results of the actions taken in the "Do" phase against the goals and objectives set in the "Plan" phase. This involves gathering data, analyzing it, and comparing it to the expected outcomes.

•  Act: Based on the results of the "Check" phase, you decide what actions to take next. If the results met or exceeded your expectations, you can standardize the process and continue with it. If the results did not meet your expectations, you can adjust the process and try again.

The PDCA cycle is an iterative process, meaning that it is repeated continuously in order to continuously improve and refine processes.

In this PDCA PPT training presentation, you will be able to teach employees in your organization on the structured PDCA approach to problem solving. Many world class companies such as Toyota uses the PDCA approach as the core activity of management as well as a problem solving process for the relentless pursuit of continuous improvement.

When combined with the basic quality tools, the PDCA approach identifies problems, analyzes root causes and generates solutions. Teach your staff to put effective solutions in place to prevent similar problems from recurring in the future.

This methodology can be applied to both manufacturing and service organizations and can also be used in Kaizen Circle Activities.

LEARNING OBJECTIVES:

1. Understand the principles and key concepts of problem solving
2. Learn how to apply the PDCA technique and basic quality tools to problem solving
3. Learn how to identify root causes and develop countermeasures
4. Learn how to prepare a problem solving storyboard
5. Understand the roles of problem solving team
6. Define the critical success factors for effective problem solving

CONTENTS:

1. Introduction to Problem Solving
•  Methods to Increase Productivity
•  What is a Problem?
•  Problem Solving Funnel
•  What is Problem Solving?
•  Impact of Problem Solving
•  Problem Solving Philosophy
•  Benefits of Problem Solving

2. Concept of Problem Solving Teams
•  Philosophy & Objectives of Problem Solving Team
•  Fundamentals of Problem Solving Activities
•  Problem Solving Team's Maxims
•  Organizational Roles
•  Ingredients for Problem Solving Team Success

3. Overview of Process Management
•  Process Ownership
•  Process Definition & Documentation
•  Process Measurement
•  Process Improvement
•  Process Control

4. PDCA Approach to Problem Solving
•  Problem Solving Techniques
•  The Plan-Do-Check-Act (PDCA) Approach
•  Problem Solving Process – Step-by-step
•  Proper Application of the PDCA Cycle

5. Problem Solving Tools
•  Seven Basic Problem Solving Tools
•  Examples of the Basic Tools
•  Practice Tips
•  Other Useful Tools

6. Project Reporting Using A3 Storyboard
•  Introduction to A3 Storyboard
•  Relationship Between PDCA and The A3
•  Steps of A3 Storyboarding
•  Examples
•  10 Common Mistakes
•  Critical Success Factors

Note: This training presentation can be used together with the 'PDCA Problem Solving Template' (sold separately).