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Business Documents (Page 7)

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Customer Journey Mapping (CJM)
Listed under:  Operations  Strategy, Marketing, & Sales
View more from: Operational Excellence Consulting   Top Flevy Author [?]
126-slide PowerPoint deck. Customer Journey Mapping (CJM) is the process of capturing and communicating complex interactions in order to illuminate the complete experience a person may have with a product or service. Every customer is on an experience [read more]
$69.00

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ISO 27001/27002 Security Audit Questionnaire
Listed under:  Information Technology  Operations
View more from: John Kyriazoglou
Excel workbook. This spreadsheet contains a set of security questions and an evaluation method, which could be used to support your efforts in assessing whether your company complies with the requirements of ISO Security standard ISO 27001/27002. It is [read more]
$50.00

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Kaizen Event Guide
Listed under:  Operations  Organization, Change, & HR
View more from: Operational Excellence Consulting   Top Flevy Author [?]
123-slide PowerPoint deck. A Kaizen Event/Blitz (a.k.a. Rapid Improvement Event) is a rapid, focused application of Lean methods and tools to reduce waste so as to improve cost, quality, delivery, speed, flexibility and responsiveness to internal/external [read more]
$69.00

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Bundle (19 Documents)
Complete SIS & ESD (IEC 61511, 61508) Course product bundle
Listed under:  Operations  Health & Safety
View more from: XRS Consulting Engineers
There are 19 documents in this bundle:
$499.00

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Bundle (4 Documents)
Service Excellence Training Package product bundle
Listed under:  Operations  Strategy, Marketing, & Sales
View more from: Operational Excellence Consulting   Top Flevy Author [?]
There are 4 documents in this bundle:
$159.00

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A3 Thinking (A3 Problem Solving)
Listed under:  Operations  Strategy, Marketing, & Sales
View more from: Operational Excellence Consulting   Top Flevy Author [?]
140-slide PowerPoint deck and supporting Word. A3 thinking is lean thinking. An A3 report is a lean PDCA storyboard. Based on the original A3 process developed by Toyota, the A3 report can be used to propose solutions to problems, give status reports on ongoing projects, and report [read more]
$69.00

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Bundle (5 Documents)
The Complete Kaizen Training & Implementation Toolkit product bundle
Listed under:  Operations  Organization, Change, & HR
View more from: Operational Excellence Consulting   Top Flevy Author [?]
There are 5 documents in this bundle:
$239.00

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Total Quality Management (TQM)
Listed under:  Operations  Strategy, Marketing, & Sales
View more from: Operational Excellence Consulting   Top Flevy Author [?]
181-slide PowerPoint deck. Total Quality Management (TQM) is a holistic approach to long-term success that views continuous improvement in all aspects of an organization as a process and not as a short-term goal. It aims to radically transform the [read more]
$69.00

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Benchmarking for Superior Performance
Listed under:  Operations  Strategy, Marketing, & Sales
View more from: Operational Excellence Consulting   Top Flevy Author [?]
241-slide PowerPoint deck. Benchmarking is the process of continually searching for the best methods, practices and processes, and either adopting or adapting their good features and implementing them to become the "best of the best." To become the [read more]
$69.00

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Managing Effective Quality Audits
Listed under:  Operations  Organization, Change, & HR
View more from: Operational Excellence Consulting   Top Flevy Author [?]
161-slide PowerPoint deck. The ISO 9001 standard is increasingly being adopted by many organizations world-wide. Whether you are conducting an internal quality audit in your organization or preparing for an external audit, it is important that the auditing process [read more]
$59.00

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