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Journey (Change) Management Playbook
Listed under:  Information Technology  Organization, Change, & HR
View more from: preetyg1
39-slide PowerPoint deck. Journey Management defines an organization's vision or future state, develops a road map to get from the current to the desired future state, establishes a plan to achieve the business value from the change, and manages / measures progress [read more]
$99.00

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Guide to Delivering Best-in-Class Customer Care
Listed under:  Operations  Strategy, Marketing, & Sales
View more from: P-Square Partners   Top Flevy Author [?]
78-slide PowerPoint deck. This document is a collection of best practices in delivering world-class customer care. The document is organized across the four performance dimensions: cost, revenue, customer satisfaction infrastructure, and frontline performance. It [read more]
$69.00

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Service 4.0 Transformation
Listed under:  Operations  Strategy, Marketing, & Sales
View more from: LearnPPT   Top Flevy Author [?]
52-slide PowerPoint deck. Services companies are changing the way they offer and deliver services, driven by customer demands for a more customized, proactive, omnichannel, integrated, and data-driven service and enabled by emerging Digital Technologies. This is [read more]
$49.00

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Consolidation-Endgame Curve Framework
Listed under:  Operations  Strategy, Marketing, & Sales
View more from: LearnPPT   Top Flevy Author [?]
29-slide PowerPoint deck. The Consolidation Curve, or Endgame Curve, is a framework based on the theory that all industries consolidate and follow a similar course through the 4 stages of: Opening, Scale, Focus, and Balance & Alliance. This framework is based on a [read more]
$39.00

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014_Introduction to Process Mapping
Listed under:  Operations
View more from: Michael Carter
30-slide PowerPoint deck and supporting Excel workbook. Leveraging the 012_Introduction to Mapping, this module takes a detailed look at process maps, swim lane diagrams and brown paper maps. Process maps are easy to construct and extremely versatile. Not only do they serve as a visual [read more]
$20.00

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Business Excellence Frameworks
Listed under:  Operations  Strategy, Marketing, & Sales
View more from: Operational Excellence Consulting   Top Flevy Author [?]
448-slide PowerPoint deck. This presentation is a collection of PowerPoint diagrams and templates used to convey 100 different business excellence frameworks comprising key strategy, marketing, sales, finance, operations, innovation, IT, technology management, [read more]
$99.00

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Frameworks for IT Management
Listed under:  Information Technology  Outsourcing
View more from: Operational Excellence Consulting   Top Flevy Author [?]
215-slide PowerPoint deck. This presentation is a collection of PowerPoint diagrams and templates used to convey 50 different IT governance, management and delivery excellence models/frameworks. (Please note that these are diagrams and charts that are to be used [read more]
$59.00

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Business Performance Improvement Models
Listed under:  Operations  PowerPoint Templates
View more from: Operational Excellence Consulting   Top Flevy Author [?]
179-slide PowerPoint deck. This presentation is a collection of PowerPoint diagrams and templates used to convey 40 different business performance improvement models/frameworks. (Please note that these are diagrams and charts that are to be used in your own [read more]
$59.00

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Five Stages of Business Growth
Listed under:  Operations  Strategy, Marketing, & Sales
View more from: LearnPPT   Top Flevy Author [?]
25-slide PowerPoint deck. This document introduces a framework for entrepreneurs to use when building and navigating their business from a nascent, startup state to an enterprise with a global footprint. This framework is based on the fact that all businesses [read more]
$39.00

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Project Management Tool in Excel
Listed under:  Information Technology  Organization, Change, & HR
View more from: ppandey87
Excel workbook. This is a functional workbook that allows users to plan and track projects against requirements gathered as part of a program. It is versatile enough and customizable to be useful for any type of project. For example, it can be used to [read more]
$50.00

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