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Operational Excellence Consulting
An operations improvement firm specializing in Operational Excellence training and advisory services.

Listed document(s): 102

Background
Operational Excellence Consulting is a management training and consulting firm that takes a human-centered approach to helping organizations in the public and private sectors to work smarter and grow faster.

Founded by Allan Ung with over 25 years of experience assuming various management roles leading Lean Six Sigma and TQM initiatives in IBM, Microsoft, Underwriters Laboratories and Infineon Technologies, we provide corporate learning programs and consulting services to assist our clients to achieve breakthrough in business performance and customer experience. Our aim is to support our clients in designing, managing and executing lasting beneficial change.

We work with government bodies, multinational corporations and small and medium-sized enterprises of a wide spectrum of industries. Some of our valued clients include Analog Devices, Borouge, Micron Technologies, B|Braun Medical Instruments, Panasonic, NEC, NileDutch, CLS Communication, Chr. Hansen, Forum Energy Technologies, Elsevier, Wow Education, Royal Government of Bhutan, Ministry of Education, Ministry of Social & Family Development, Defence Science & Technology Agency, Health Sciences Authority, Immigration & Checkpoints Authority and Temasek Polytechnic among others.

As a means to spread the adoption of operational excellence techniques and tools to benefit organizations, businesses and society, we take pride in designing and developing high quality training and customizable presentations, frameworks and templates to add value and complement your training and business needs.


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ALL DOCUMENTS (102)

Change Management Methodology
64-slide PowerPoint deck. This comprehensive Change Management Methodology provides a step-by-step blueprint for change managers to successfully plan, implement and sustain change in their work environment. Use this guide to enhance the effectiveness of your [read more]
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Strategy & Management Models
Listed under:  PowerPoint Templates  Strategy, Marketing, & Sales
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187-slide PowerPoint deck. This presentation is a collection of PowerPoint diagrams and templates used to convey 40 different corporate strategy and management models/frameworks. (Please note that these are diagrams and charts that are to be used in your own [read more]
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Total Productive Maintenance (TPM)
Listed under:  Operations  Organization, Change, & HR
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232-slide PowerPoint deck. As a company-wide initiative, Total Productive Maintenance (TPM) maximizes the effectiveness of equipment. The TPM program significantly increases labor and capital productivity while, at the same time, increases employee morale [read more]
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Lean Office
Listed under:  Operations  Organization, Change, & HR
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162-slide PowerPoint deck. Lean Office is a management philosophy based on the Toyota Production System (TPS). With Lean Office, you will be able to enhance value for your customers by improving and smoothing administrative process flow and eliminating waste [read more]
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Gemba Walk
Listed under:  Operations  Organization, Change, & HR
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71-slide PowerPoint deck. In business, 'Gemba' refers to the place where value is created and improved. The 'Gemba Walk' is an activity that takes management to the front lines to look for waste (non-value added activities) and opportunities. The [read more]
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Lean Manufacturing
Listed under:  Operations  Strategy, Marketing, & Sales
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173-slide PowerPoint deck. "Lean" is a management philosophy based on the Toyota Production System (TPS). With Lean Manufacturing, you will be able to enhance value for your customers by improving and smoothing the process flow and eliminating [read more]
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Delivering Service Excellence
Listed under:  Operations  Organization, Change, & HR
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112-slide PowerPoint deck. Every organization depends on customer service. Due to rising customer expectations, delivering excellent service is no longer a choice but a necessity. When you equip your frontline staff with the skills to create a quality experience for [read more]
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Strategic Business Planning Methodology
63-slide PowerPoint deck and supporting Word. This comprehensive Strategic Business Planning Methodology provides a framework for conducting a systematic strategic business planning study and to map out an actionable plan for the business. This methodology can be easily incorporated [read more]
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5S Techniques
Listed under:  Operations  Organization, Change, & HR
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162-slide PowerPoint deck. 5S good housekeeping and workplace organization is a set of basic management principles that are widely adopted in industries today. The cornerstone of 5S is that untidy, cluttered work areas are unproductive. 5S principles form the core [read more]
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Root Cause Analysis
Listed under:  Operations  Organization, Change, & HR
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64-slide PowerPoint deck. Root Cause Analysis (RCA) is a popular and often-used technique that helps people answer the question of why the problem occurred in the first place. Root Cause Analysis seeks to identify the origin of a problem. It uses a [read more]
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