flevyblog

Flevy Blog is an online business magazine covering Business Strategies, Business Theories, & Business Stories.
MANAGEMENT & LEADERSHIP STRATEGY, MARKETING, SALES OPERATIONS & SUPPLY CHAIN ORGANIZATION & CHANGE IT/MIS Other

Hard Skills Will Get You a Job, but Soft Skills Will Take You to the Top

wolf_wall_street2My last article on Top IT Skills for a BA was liked and appreciated by many professionals.  I am back with the next one–this time, the article will discuss the soft skills that you need to nurture/hone your skill set as a Business Analyst professional.

Soft skills though typically doesn’t come on the top skills people wish to acquire/learn but are equally essential for a professional to grow up in his career.

As we all know Business Analyst is someone who analyzes an organization and designs its processes and systems, assessing the business model and its integration with technology to achieve a certain objective.

Business Analyst typically has to talk to the stakeholders, get the requirements, document the requirements, get the development team’s nod on the same, negotiate with both the parties for the requirements sign off, get the requirements sign off from the stakeholder/sponsor.

This for sure calls for good amount of ability to communicate effectively, ability to convince/influence without authority, negotiate etc.

Here is a good list of skill you need to acquire/hone over the years to be a better Business Analyst professional:

Communication Skill – As a business analyst we need to be an effective communicator establishing bridge between the various stakeholders

Negotiation Skill – Balancing between those demanding requirements of the customer/stake holder and the internal organization would definitely need a good amount of negotiation skill. Creating a fine balance while looking at the requirements from a holistic point of view will for sure make us a perfect BA.

Facilitation Skill – As a bridge between various stakeholders we need to have excellent facilitation skills to ensure that communication is proper and all the requirements are articulated well and explicitly.

Analytical thinking Skill – Get your analytical and problem solving skills brushed to analyze all the scenarios well and come up with solutions and ensure that there are no conflicts in the team and all the members communicate well with each other.

Problem solving Skill – A definite skill for all BA, as given in the above point.

Decision Making Skill – You have come up with multiple options for a particular problem using your analytical skills, now you need to weigh the options well and come up with a decision to present to the steering committee, this is why you need this skill.

Ability to see the bigger picture – This is a very important skill for all of us business analysts out here. Focusing only on the given set of requirements and not seeing the bigger picture lot of times leads to situation where the product does not see the light of the day or gets abandoned. Hence this is one of the very important skills to have, you need to have a good business knowledge and knowledge of technology/business advancements to see a bigger picture and keep it in mind, while the designing of the system is being carried out.

This author has a bundle training guides related to Development of Soft Skills for Business Analysts available on Flevy here.  View all of Adaptive Processes’s materials here.

Ability to appreciate and empathize – See the points coming from all stakeholders and the basis of all requirements and make a good judgment of the same keeping all in mind.

Ability to influence without authority – As business analysts there are numerous meetings we need to spearhead/facilitate, this is where we need to be good to influence senior stakeholders and decision makers/sponsors of the project.

Good interpersonal skills – Above all the skills we need to have a good interpersonal skills and a good rapport with the team and all stake holders to make the project success.

Smooth Talker – One who knows to talk well and be in good rapport with all, is always a favorite among all. This is one of the good skills to have for a business analyst.

Above all these skills will make you a better professional each day, these skills are something we learn with each day and polish with each day in our professional life.

About Ananya Pani

Ananya Panyi is a Director and Co-founder of Adaptive Processes, a technology consulting firm specializing in Business Analysis training services and materials. Adaptive Processes is also an author on Flevy, offering a wide selection of BA, IT, and business training guides (see their materials here). You can reach Ananya directly by email here: [email protected].

,




Complimentary Business Training Guides


Many companies develop robust strategies, but struggle with operationalizing their strategies into implementable steps. This presentation from flevy introduces 12 powerful business frameworks spanning both Strategy Development and Strategy Execution. [Learn more]   What does it take to achieve Operational Excellence? Read this guide and learn to build an integrated Business Execution System from Six Sigma Master Black Belt Frank Adler, co-founder of Operational Excellence Consulting. [Learn more]
The Fiaccabrino Selection Process (FSP) is a proven methodology for increasing sales and reducing turnover, developed by "Mr. Roche," Charles Fiaccabrino. Mr. Fiaccabrino is a Sales Executive with over 50 years of experience. [Learn more]   Learn this time-tested approach to Change Management authored by Ron Leeman, recipient of the Change Leader award by the World HRD Congress in 2012. Ron Leeman has been Change, Process and Project professional since 1974. [Learn more]
Recent Articles by Corporate Function

  

  

  

  

  


The Flevy Business Blog (http://flevy.com/blog) is a leading source of information on business strategies, business theories, and business stories. Most articles have been contributed for management consultants and industry executives with over 20 years of experience. If you would like to contribute an article, please email our editor David Tang at [email protected].

Flevy (http://flevy.com) is the marketplace for premium business documents, such as management frameworks, presentation templates, and financial models. Our documents are of the same caliber produced by top tier consulting firms, like McKinsey, Bain, Accenture, BCG, and Deloitte. Learn more about Flevy here.


Connect with Flevy:

   
  


About Flevy.com   /   Terms   /   Privacy Policy
© 2015. Flevy LLC. All Rights Reserved.