The International Institute for Business Analysis (IIBA?) defines business analysis as "The set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and recommend solutions that enable the organization to achieve its goals."

In this handy PDF document, we summarize the Elicitation Techniques, User requirements methods & tools, requirement categories, and also the creation of User Profiles, Persona & set up the scenarios for every user.

Understanding people is the key to successful communication. BAs work to understand the business environment of each project and be an advocate for the business people. The title Business Analyst is used to ensure the business focus. You have to know the minimum understanding and information for the common business fields

Every BA & ERP Consultant working on projects that touch technology should know the application first, methodologies, and tools and techniques to conduct the Elicitation Techniques and user requirement methods & tools that you have to choose in your business analysis process.

This is the practical guide for business analysis that we summarize here, and for more information, you can refer to "Guide to the Business Analysis Body of Knowledge (BABOK Guide).