Flevy Management Insights Q&A
What strategic resources are we currently lacking to achieve our business objectives?
     David Tang    |    Strategic Planning


This article provides a detailed response to: What strategic resources are we currently lacking to achieve our business objectives? For a comprehensive understanding of Strategic Planning, we also include relevant case studies for further reading and links to Strategic Planning best practice resources.

TLDR Organizations need to address gaps in Digital Transformation, Talent Management, Risk Management, Strategic Planning, and Innovation to achieve strategic objectives.

Reading time: 5 minutes

Before we begin, let's review some important management concepts, as they related to this question.

What does Digital Transformation mean?
What does Talent Management mean?
What does Risk Management mean?
What does Strategic Planning mean?


Identifying what new business resources your organization lacks is pivotal for steering towards your strategic objectives. In the rapidly evolving market dynamics, staying ahead requires not just a keen understanding of your current capabilities but also an acute awareness of the gaps that might hinder your progress. This analysis delves into the critical areas where organizations typically find themselves wanting, offering a framework for assessment and action that is both comprehensive and actionable.

First and foremost, a common shortfall in many organizations is in the realm of Digital Transformation. Despite the buzz around digital for the past decade, a surprising number of organizations still lag in implementing robust digital strategies. This gap is not just in technology infrastructure but also in digital literacy among the workforce and the integration of digital into the core strategic planning processes. Consulting giants like McKinsey and Accenture have highlighted how digital leaders outperform their peers by focusing on speed, agility, and cross-functional collaboration. The lack of a coherent digital strategy can lead to missed opportunities in market penetration, customer engagement, and operational efficiency.

Another critical area often overlooked is Talent Management and Development. In the quest for operational excellence, the human element can sometimes be neglected. Yet, the capability and motivation of your workforce are paramount in executing any strategy. Organizations frequently find themselves lacking in specialized skills, particularly in areas like data analytics, user experience design, and cybersecurity. Furthermore, the cultural aspect of talent management—nurturing a culture of innovation, leadership, and continuous learning—is often underemphasized. This oversight can stifle innovation and reduce the organization's ability to adapt to change swiftly.

Risk Management and Resilience Planning also emerge as areas where gaps are commonly found. In an era where disruptions are the norm rather than the exception, the ability to anticipate, mitigate, and recover from setbacks is crucial. Many organizations find their risk management frameworks reactive rather than proactive, lacking in both scope and depth. This deficiency not only exposes the organization to potential crises but also hampers its ability to seize opportunities that come with market fluctuations. A robust risk management strategy, informed by thorough market and internal analysis, is essential for sustaining growth and stability.

Strategic Planning and Execution

At the heart of many organizational challenges is the gap in Strategic Planning and Execution. Crafting a strategy is one thing; executing it effectively is another. The disconnect between these two phases can be attributed to a lack of clear communication, inadequate resource allocation, and insufficient performance monitoring. A strategy might look perfect on paper but fail miserably in practice if the organization lacks the resources—be it financial, human, or technological—to implement it. Consulting firms often emphasize the importance of a detailed execution plan that aligns with the organization's overall objectives and capabilities.

Moreover, the pace at which market conditions and consumer preferences change requires organizations to be more agile in their strategic planning processes. This agility is often hampered by rigid structures and processes that are not conducive to quick pivots or adjustments. The template for strategic planning needs to be flexible yet robust, allowing for quick decisions and adjustments without losing sight of the long-term goals.

Additionally, Performance Management systems within many organizations are not aligned with the strategic objectives. There is a frequent disconnect between what is measured and what truly matters for achieving strategic goals. Performance indicators need to be directly linked to strategic objectives, ensuring that all efforts are geared towards the same end goals. Without this alignment, resources might be wasted on activities that do not contribute to the organization's strategic objectives.

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Innovation and Market Adaptation

Innovation is the lifeblood of any organization aiming to not just survive but thrive in today's competitive environment. However, fostering an innovative culture and adapting to market changes are areas where many organizations fall short. The lack of a systematic approach to innovation—be it through R&D, partnerships, or internal innovation programs—can leave organizations playing catch-up with more agile competitors. Real-world examples abound of organizations that failed to adapt to technological and market shifts, highlighting the critical nature of this gap.

Moreover, the process of market adaptation is often slow due to bureaucratic decision-making processes and a lack of customer-centricity in strategy development. Organizations need to embed customer insights into their strategic planning process, ensuring that strategies are responsive to changing customer needs and preferences. This customer-centric approach should be supported by a robust framework for gathering and analyzing customer data, enabling informed decision-making.

Lastly, the integration of sustainability into the core strategy remains a gap for many. As consumers and regulatory bodies increasingly demand sustainable practices, organizations lacking in this area risk not just reputational damage but also potential regulatory penalties and missed market opportunities. A strategic approach to sustainability can also unlock new markets and innovation opportunities, making it a critical area for resource allocation and development.

In conclusion, identifying and addressing the gaps in what new business resources you lack is crucial for achieving your strategic objectives. By focusing on areas such as Digital Transformation, Talent Management, Risk Management, Strategic Planning and Execution, and Innovation and Market Adaptation, organizations can build a more resilient and competitive posture in the market. The journey towards closing these gaps begins with a thorough assessment, followed by a strategic and focused effort to marshal the necessary resources towards areas of deficiency.

Best Practices in Strategic Planning

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Strategic Planning Case Studies

For a practical understanding of Strategic Planning, take a look at these case studies.

Revamping Strategic Planning Process for a Financial Service Provider

Scenario: A financial service provider operating in a highly competitive environment seeks to revamp its existing Strategic Planning process.

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Strategic Planning Revamp for Renewable Energy Firm

Scenario: The organization, a mid-sized renewable energy firm, is grappling with a rapidly evolving market and increased competition.

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Maritime Fleet Expansion Strategy for Competitive Global Shipping Market

Scenario: The organization is a global maritime shipping company that has been facing significant pressure to expand its fleet to meet increasing demand.

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Strategic Planning Framework for a Global Hospitality Chain

Scenario: A multinational hospitality company is grappling with market saturation and intense competition in the luxury segment.

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Strategic Planning Revamp for Luxury Retailer in Competitive Market

Scenario: A luxury fashion retail company is grappling with the shifting dynamics of a highly competitive market.

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Strategic Planning Initiative for Amusement Park in Competitive Landscape

Scenario: The organization, a well-established amusement park, is facing declining revenues and customer satisfaction in an increasingly competitive market.

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