Check out our FREE Resources page – Download complimentary business frameworks, PowerPoint templates, whitepapers, and more.







Flevy Management Insights Q&A
What are the key elements to include when drafting a problem statement for strategic planning in business management?


This article provides a detailed response to: What are the key elements to include when drafting a problem statement for strategic planning in business management? For a comprehensive understanding of Strategic Planning, we also include relevant case studies for further reading and links to Strategic Planning best practice resources.

TLDR A well-crafted problem statement in Strategic Planning requires specificity, relevance to core goals, and actionability to guide effective strategy development.

Reading time: 4 minutes


Crafting a compelling problem statement is a critical step in strategic planning for any organization. It sets the stage for identifying the most pressing issues that need resolution and guides the strategic direction. A well-defined problem statement acts as a North Star, keeping the organization's efforts aligned towards a common goal. It is not merely a statement of an existing issue but a clear, concise articulation of the challenges that hinder the organization's progress towards its strategic objectives.

The first key element of a problem statement in strategic planning is specificity. A vague or overly broad problem statement will not serve its purpose. It must precisely describe the issue at hand, avoiding generalizations and focusing on specific aspects that are problematic. This requires a deep dive into the organization's performance metrics, operational processes, and market position to identify the exact barriers to success. Consulting firms often emphasize the importance of data-driven insights to achieve this level of specificity. For instance, a McKinsey report on strategic decision-making underscores the value of leveraging analytics to pinpoint areas of underperformance that need strategic intervention.

Another crucial component is relevance. The problem statement must be directly linked to the organization's core strategic goals. It should reflect an understanding of how the identified issue impacts the organization's ability to achieve its objectives, whether it's market expansion, customer satisfaction, innovation, or financial health. This alignment ensures that the strategic planning process is focused on overcoming hurdles that are critical to the organization's success. It also facilitates the prioritization of resources and efforts towards solving the most impactful problems.

Lastly, the problem statement should be actionable. It must not only describe the problem but also imply the potential for solutions. This means framing the problem in a way that invites exploration of strategic options and alternatives. An actionable problem statement encourages a proactive approach to strategy development, focusing on opportunities for improvement rather than merely lamenting over challenges. It sets the stage for ideation, encouraging the team to think creatively about how to overcome the obstacles identified.

Framework for Crafting a Problem Statement

Developing a problem statement that is specific, relevant, and actionable requires a structured approach. A useful framework involves the following steps:

  • Begin with a thorough analysis of the organization's current state, including performance metrics, competitive positioning, and market trends. This analysis should be grounded in reliable data and insights from reputable sources.
  • Identify the gap between the current state and the organization's strategic objectives. This involves pinpointing the specific issues that are preventing progress towards these goals.
  • Articulate the problem in a clear, concise statement that encapsulates the essence of the challenge. The statement should be direct and to the point, avoiding any ambiguity.

This framework serves as a template for organizations to systematically approach the task of defining their problem statement. It ensures that the statement is grounded in a solid understanding of the organization's strategic context and is focused on issues that are critical to its success.

Are you familiar with Flevy? We are you shortcut to immediate value.
Flevy provides business best practices—the same as those produced by top-tier consulting firms and used by Fortune 100 companies. Our best practice business frameworks, financial models, and templates are of the same caliber as those produced by top-tier management consulting firms, like McKinsey, BCG, Bain, Deloitte, and Accenture. Most were developed by seasoned executives and consultants with 20+ years of experience.

Trusted by over 10,000+ Client Organizations
Since 2012, we have provided best practices to over 10,000 businesses and organizations of all sizes, from startups and small businesses to the Fortune 100, in over 130 countries.
AT&T GE Cisco Intel IBM Coke Dell Toyota HP Nike Samsung Microsoft Astrazeneca JP Morgan KPMG Walgreens Walmart 3M Kaiser Oracle SAP Google E&Y Volvo Bosch Merck Fedex Shell Amgen Eli Lilly Roche AIG Abbott Amazon PwC T-Mobile Broadcom Bayer Pearson Titleist ConEd Pfizer NTT Data Schwab

Real-World Examples

Consider the case of a leading retail chain facing declining sales. Their problem statement might focus on the specific challenge of increasing online competition and changing consumer behaviors, which are directly relevant to their strategic goal of market leadership. By framing the problem in terms of specific, actionable issues, the organization can then explore strategic options such as digital transformation, customer experience enhancement, or operational efficiency improvements.

In another example, a technology firm struggling with slow innovation cycles might craft a problem statement centered on the need to accelerate product development to stay ahead of rapid technological changes. This highlights the relevance of the issue to the firm's strategic objective of maintaining a competitive edge through innovation. The problem statement thus becomes a catalyst for exploring strategies focused on process optimization, culture change, or investment in new technologies.

In conclusion, a well-crafted problem statement is a foundational element of effective strategic planning. It requires specificity, relevance, and actionability to truly serve its purpose. By following a structured framework and drawing on real-world examples, organizations can ensure that their problem statement accurately captures the challenges they face and sets the stage for strategic success.

Best Practices in Strategic Planning

Here are best practices relevant to Strategic Planning from the Flevy Marketplace. View all our Strategic Planning materials here.

Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.

Explore all of our best practices in: Strategic Planning

Strategic Planning Case Studies

For a practical understanding of Strategic Planning, take a look at these case studies.

Revamping Strategic Planning Process for a Financial Service Provider

Scenario: A financial service provider operating in a highly competitive environment seeks to revamp its existing Strategic Planning process.

Read Full Case Study

Strategic Planning Revamp for Renewable Energy Firm

Scenario: The organization, a mid-sized renewable energy firm, is grappling with a rapidly evolving market and increased competition.

Read Full Case Study

Strategic Planning Framework for a Global Hospitality Chain

Scenario: A multinational hospitality company is grappling with market saturation and intense competition in the luxury segment.

Read Full Case Study

Maritime Fleet Expansion Strategy for Competitive Global Shipping Market

Scenario: The organization is a global maritime shipping company that has been facing significant pressure to expand its fleet to meet increasing demand.

Read Full Case Study

Strategic Planning Revamp for Luxury Retailer in Competitive Market

Scenario: A luxury fashion retail company is grappling with the shifting dynamics of a highly competitive market.

Read Full Case Study

Strategic Planning Revamp for Boutique Hospitality Firm

Scenario: The organization in question operates a series of boutique hotels in North America and has recently encountered stagnation in market share growth.

Read Full Case Study

Explore all Flevy Management Case Studies

Related Questions

Here are our additional questions you may be interested in.

How can strategic planning processes be adapted to better incorporate stakeholder feedback, including customers, employees, and partners?
Incorporating stakeholder feedback into Strategic Planning enhances decision-making and strategy agility through continuous engagement, advanced analytics, and establishing feedback loops and accountability mechanisms. [Read full explanation]
What role does data analytics play in enhancing the strategic planning process, especially in identifying emerging market trends?
Data analytics is crucial in Strategic Planning, enabling organizations to identify market trends, make informed decisions, and position for future growth through evidence-based insights. [Read full explanation]
What are the key differences between Hoshin Kanri and traditional strategic planning methods?
Hoshin Kanri emphasizes Execution and Alignment, Continuous Improvement and Adaptability, and integrates Strategy and Tactics, contrasting with traditional methods' focus on plan creation without ensuring effective organization-wide implementation. [Read full explanation]
How should companies adjust their strategic planning processes to better anticipate and manage geopolitical risks?
Companies can better manage geopolitical risks by integrating Geopolitical Risk Assessment into Strategic Planning, enhancing Organizational Agility, and fostering Strategic Partnerships to secure competitive advantages. [Read full explanation]
What role does organizational culture play in the successful integration of sustainability into strategic planning?
Organizational culture is crucial for integrating sustainability into Strategic Planning, acting as a foundation for adopting sustainable practices and aligning them with core business strategies for innovation and long-term value creation. [Read full explanation]
How can organizations leverage artificial intelligence and machine learning to identify and evaluate strategic opportunities?
Organizations use AI and ML to process vast data, uncover trends, and gain insights for Strategic Planning, optimizing Decision-Making, and driving Innovation, thereby achieving a competitive edge. [Read full explanation]

Source: Executive Q&A: Strategic Planning Questions, Flevy Management Insights, 2024


Flevy is the world's largest knowledge base of best practices.


Leverage the Experience of Experts.

Find documents of the same caliber as those used by top-tier consulting firms, like McKinsey, BCG, Bain, Deloitte, Accenture.

Download Immediately and Use.

Our PowerPoint presentations, Excel workbooks, and Word documents are completely customizable, including rebrandable.

Save Time, Effort, and Money.

Save yourself and your employees countless hours. Use that time to work on more value-added and fulfilling activities.




Read Customer Testimonials



Download our FREE Strategy & Transformation Framework Templates

Download our free compilation of 50+ Strategy & Transformation slides and templates. Frameworks include McKinsey 7-S Strategy Model, Balanced Scorecard, Disruptive Innovation, BCG Experience Curve, and many more.