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Flevy Management Insights Q&A
What role does additive manufacturing play in enabling business model innovation for industrial companies?


This article provides a detailed response to: What role does additive manufacturing play in enabling business model innovation for industrial companies? For a comprehensive understanding of Business Model Innovation, we also include relevant case studies for further reading and links to Business Model Innovation best practice resources.

TLDR Additive manufacturing drives Business Model Innovation by enabling customization, accelerating product development, optimizing supply chains, and supporting sustainability and new revenue models.

Reading time: 4 minutes


Additive manufacturing, commonly known as 3D printing, has emerged as a pivotal technology in the realm of industrial manufacturing, offering a transformative potential for business model innovation. This technology enables organizations to rethink and redesign their production processes, supply chain management, and product development strategies. By leveraging additive manufacturing, organizations can achieve unprecedented levels of customization, reduce time-to-market, and optimize inventory and logistics, thereby driving competitive advantage and fostering innovation.

Strategic Flexibility and Customization

Additive manufacturing affords organizations the ability to produce parts and products that are highly customized without the need for expensive molds or tooling. This capability significantly reduces the cost and time associated with producing small batches of custom products, thereby enabling a shift towards a more customer-centric production model. For instance, in the aerospace industry, companies like GE Aviation have leveraged additive manufacturing to produce fuel nozzles for jet engines, which are lighter, more durable, and more efficient than those manufactured through traditional methods. This level of customization and efficiency cannot be underestimated, as it allows organizations to meet specific customer needs more effectively, thereby enhancing customer satisfaction and loyalty.

In the context of Strategic Planning, additive manufacturing serves as a powerful tool for organizations to differentiate their product offerings and capture niche markets. The ability to rapidly prototype and customize products also accelerates the innovation cycle, enabling companies to iterate and refine their products with greater agility. This strategic flexibility is a critical asset in today’s fast-paced market environments, where customer preferences and technological advancements are constantly evolving.

Moreover, the adoption of additive manufacturing technologies aligns with the broader trend of Digital Transformation, encouraging organizations to integrate digital capabilities into their production processes. This integration facilitates a more seamless flow of information across the value chain, enhancing Operational Excellence and enabling more informed decision-making.

Learn more about Digital Transformation Operational Excellence Strategic Planning Customer Satisfaction Value Chain

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Supply Chain Optimization and Sustainability

Additive manufacturing offers significant benefits in terms of supply chain optimization. By enabling on-demand production, organizations can reduce the need for holding large inventories, thereby minimizing warehousing costs and reducing the risk of obsolescence. This shift towards a just-in-time production model not only improves cash flow but also enhances the organization's ability to respond to market changes with greater speed and flexibility. For example, during the COVID-19 pandemic, many companies utilized additive manufacturing to quickly pivot their production lines to meet the urgent demand for personal protective equipment (PPE) and medical devices, demonstrating the technology’s capability to adapt swiftly to changing market needs.

The environmental impact of additive manufacturing also contributes to its strategic value, supporting organizations in achieving their sustainability goals. Unlike traditional subtractive manufacturing processes, which often result in significant material waste, additive manufacturing builds objects layer by layer, using only the material that is needed. This efficiency not only reduces material costs but also aligns with increasing regulatory and consumer pressure for more sustainable business practices. Organizations can leverage this aspect of additive manufacturing to enhance their Corporate Social Responsibility (CSR) profile and appeal to a growing segment of environmentally conscious consumers.

From a Risk Management perspective, the ability to decentralize production through additive manufacturing also mitigates supply chain disruptions. By enabling local production closer to the point of use, organizations can reduce their dependency on long, complex supply chains, thereby lowering the risk of interruptions due to geopolitical issues, trade conflicts, or global pandemics.

Learn more about Risk Management Supply Chain Corporate Social Responsibility Disruption

Enabling New Business Models

Additive manufacturing not only enhances existing business models but also enables the creation of entirely new ones. The technology facilitates a shift from selling physical products to offering digital designs that can be customized and printed on-demand by customers or local fabrication centers. This model, often referred to as "as-a-service," allows organizations to maintain continuous engagement with their customers, offering updates, improvements, and customization options long after the initial sale. This approach not only generates new revenue streams but also strengthens customer relationships and loyalty.

Organizations can also leverage additive manufacturing to enter new markets or sectors where traditional manufacturing constraints would have previously barred entry. By reducing the capital investment required for production setup, additive manufacturing levels the playing field for smaller players and fosters a more dynamic and competitive market environment. For example, in the medical device sector, startups are using additive manufacturing to develop customized prosthetics and implants that are tailored to the individual patient, offering improved comfort and functionality over mass-produced alternatives.

In conclusion, additive manufacturing represents a paradigm shift in industrial production, offering a framework for organizations to innovate their business models, enhance operational efficiency, and respond more effectively to market demands. By embracing this technology, organizations can unlock new opportunities for growth, competitiveness, and sustainability. Consulting firms and industry leaders alike recognize the transformative potential of additive manufacturing, making it an essential component of strategic planning and digital transformation initiatives in the industrial sector.

Best Practices in Business Model Innovation

Here are best practices relevant to Business Model Innovation from the Flevy Marketplace. View all our Business Model Innovation materials here.

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Explore all of our best practices in: Business Model Innovation

Business Model Innovation Case Studies

For a practical understanding of Business Model Innovation, take a look at these case studies.

AeroTech Business Model Innovation for Commercial Aerospace Vertical

Scenario: The organization in question operates within the commercial aerospace sector, facing the challenge of adapting its business model to the rapidly changing technological landscape and increasing competitive pressures.

Read Full Case Study

Retail Digital Transformation for Boutique Clothing Chain

Scenario: The organization is a boutique clothing chain specializing in sustainable fashion, facing stagnation in a highly competitive market.

Read Full Case Study

Business Model Revitalization for Specialty Retailer in Competitive Market

Scenario: A specialty retailer in the competitive apparel market is struggling to differentiate itself in the face of online retail giants and changing consumer preferences.

Read Full Case Study

Business Model Innovation for Luxury Fashion Retailer in European Market

Scenario: A high-end fashion retailer in Europe is struggling to adapt its business model in response to the rapid digitization of the industry.

Read Full Case Study

Customer Experience Strategy for Boutique Hotel Chain in Hospitality

Scenario: The boutique hotel chain is at a critical juncture, requiring Business Model Innovation to stay competitive.

Read Full Case Study

AgriTech Innovation Strategy for Precision Farming in Sustainable Agriculture

Scenario: A leading AgriTech organization specializing in precision farming solutions is at a crossroads requiring business model innovation to stay ahead.

Read Full Case Study

Explore all Flevy Management Case Studies

Related Questions

Here are our additional questions you may be interested in.

How can businesses ensure alignment between new business models and existing organizational structures and processes?
Ensuring alignment between new business models and existing structures necessitates Strategic Planning, Change Management, Culture transformation, and a focus on Operational Excellence and Continuous Improvement for sustainable growth and competitiveness. [Read full explanation]
What role does customer feedback play in the iterative process of business model innovation?
Customer feedback is crucial in Business Model Innovation, driving market alignment, product/service refinement, strategic decision-making, competitive advantage, and risk management by ensuring customer-centricity and market relevance. [Read full explanation]
How can resistance to change, inherent in BMI implementation, be effectively managed within an organization?
Effective management of resistance to Business Model Innovation involves understanding its roots, strategic communication, fostering a culture of Continuous Improvement, and leveraging Change Agents. [Read full explanation]
What strategies can be employed to foster a culture that embraces rather than resists business model innovation?
Fostering a culture of Business Model Innovation involves Leadership Commitment, Structural Enablers, and Employee Engagement, emphasizing psychological safety, agility, cross-functional collaboration, and diversity to drive growth and competitive advantage. [Read full explanation]
How can executives ensure alignment between BMI and the company's long-term strategic goals?
Executives can align Business Model Innovation with long-term strategic goals through a deep understanding of the strategic context, integrating BMI into Strategic Planning, fostering a supportive Leadership and Culture, designing Performance Management systems that support BMI, managing inherent risks, and leveraging external partnerships and ecosystems. [Read full explanation]
How can companies measure the success of a newly implemented business model innovation?
To measure the success of Business Model Innovation, companies should evaluate Financial Performance, Market Impact, Customer Metrics, and Operational Efficiency, using specific indicators like Revenue Growth, Market Share, and Process Cycle Times, and adjust strategies based on comprehensive insights. [Read full explanation]

Source: Executive Q&A: Business Model Innovation Questions, Flevy Management Insights, 2024


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