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ITIL Problem Management Process
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
27-slide PowerPoint deck and supporting PDF. ITIL v3 Problem Management Process is a part of ITIL v3 Service Operation publication. This Document contains detailed description of the ITIL v3 Problem Management Process, including process steps, roles, KPIs, CSFs, interfaces with other processes.
$25.00

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Return on Investment (Project Management/Lean)
Excel workbook. The ROI tool has been developed to calculate the Return On Investment (ROI) value for a project. It is designed with an objective to build a business case and support prioritization process by evaluating real impact to the bottom [read more]
$29.95

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Bundle (2 Documents)
ITIL Overview PPT & ITIL Poster - ALL ITIL Processes product bundle
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
There are 2 documents in this bundle:
$75.00

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How to Successfully Implement Collaborative Idea Management
28-page PDF document. Are you effectively using the creative potential of your employees, customers and partners to address your innovation challenges? Collaborative idea management is a method to learn from the "wisdom of the crowd" in order to drive [read more]
$50.00

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Process Map Series: Introduction to Process Mapping
Listed under:  Operations  Process Mapping
View more from: BusinessRules
12-slide PowerPoint deck and supporting Excel workbook. Engaging in the exercise of reviewing and documenting your company's business processes is the first step in learning exactly how work is being performed, where the opportunities for improvement lie and what bottlenecks and inefficiencies [read more]
$29.00

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Leadership Theories & Models
Listed under:  Organization, Change, & HR  Leadership
View more from: Grant Stanley
73-page Word document. This is an in-depth 73-page document explaining Leadership Theories. Leadership is a vast and important subject, yet full of confusing ideas and terminology, open to widely different interpretations. It provides definitions, [read more]
$29.00

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Behavioral Competency Based Interviews Guide
Listed under:  Organization, Change, & HR  Recruitment
View more from: Busintellect
35-slide PowerPoint deck. This guide will help you evaluate applicants systematically using specific questions to test specific behavioral competences leaving no room for general impression or bias. This guide provides a comprehensive list of case-action-result [read more]
$29.00

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ITIL Event Management Process
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
26-slide PowerPoint deck. ITIL v3 Event Management Process is a part of ITIL v3 Service Operation publication. This Document contains detailed description of the ITIL v3 Event Management Process, including: - Key definitions - Purpose and Objectives - [read more]
$25.00

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ITIL Problem Management Workflow - Process Guide
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
50-page Word document and supporting PDF. This document establishes an Problem Management (PM) process according to ITIL v3 best practice and ISO 20000. (Word document including Visio diagram of the process) This document introduces the Problem Management [read more]
$45.00

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Bundle (8 Documents)
Business Capability Models product bundle
There are 8 documents in this bundle:
$95.00

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