This PPT slide, part of the 91-slide The Complete Business Transformation Toolkit PowerPoint presentation, outlines a systematic approach for diagnosing company performance, structured into 5 key steps. The first step involves forming an initial view on issues, where alignment on the scope, structure, and objectives is crucial. This phase also includes preparing an ongoing hypothesis regarding potential concerns, setting the foundation for subsequent analysis.

The second step focuses on collecting evidence. This entails gathering relevant data and validating assumptions through interviews with key personnel. This phase is essential for ensuring that the analysis is grounded in factual information rather than speculation.

In the third step, the analysis of the collected data takes place. Here, the aim is to either prove or disprove the initial view of issues. This involves identifying insights and drawing conclusions, which culminates in preparing findings and recommendations. This step is critical as it transforms raw data into actionable insights.

The fourth step is about refining the list of issues or concerns. This involves quantifying the impact and urgency of the identified issues based on the analysis. New information is assessed against the ongoing hypothesis, allowing for adjustments to the understanding of the situation.

The final step is presenting findings and actions. This includes providing stakeholders with the opportunity to challenge conclusions prior to presentation, ensuring that feedback is incorporated. The findings, along with next steps, are then communicated effectively, often through a memo to the board. This structured process not only enhances clarity, but also fosters stakeholder engagement throughout the diagnostic journey.

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