This PPT slide, part of the 206-slide The 8D Problem Solving Process & Tools PowerPoint presentation, presents a structured worksheet designed to facilitate a problem-solving process, specifically utilizing the "IS - IS NOT" matrix. This tool aims to help teams clearly define and analyze issues by distinguishing between what is currently happening (the "IS") and what is not occurring (the "IS NOT"). The worksheet is divided into several sections, prompting users to detail various aspects of the problem.
At the top, a problem statement field invites users to articulate the core issue they are addressing. Below this, the matrix is organized into columns that guide users through a series of questions. The first column focuses on the "What?" aspect, requiring descriptions of the object and defect involved. This sets the foundation for understanding the problem's nature.
Subsequent columns delve into the "Where?" and "When?" dimensions, prompting users to consider the location of the defect and the timeline of its occurrence. These inquiries help in identifying patterns or trends that may be relevant to the problem. The "How Big?" section further encourages a quantitative assessment, asking for details on the scale of the defect.
The final columns address distinctions and changes, urging users to reflect on what could explain the differences between the "IS" and "IS NOT" states. This section also prompts consideration of any changes that might have influenced the situation. Overall, this worksheet serves as a comprehensive tool for systematically dissecting problems, making it invaluable for teams seeking to enhance their problem-solving capabilities.
This slide is part of the The 8D Problem Solving Process & Tools PowerPoint presentation.
Developed by a Senior Executive and Operational Excellence Coach with experience at organizations including NOKIA, MICROVENTION, and MAGELLAN, this is a presentation and supporting templates to teach the 8D Problem Solving Process.
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