Want FREE Templates on Organization, Change, & Culture? Download our FREE compilation of 50+ slides. This is an exclusive promotion being run on LinkedIn.

  Please register (it's free!) or login to view the remaining preview.
If you are logged in, your referral link [?] is automatically included below.
EMBED CODE (Copy and Paste)


  1. Provides the seven management and planning tools to generate ideas, improve communication and enhance project management.
  2. Provides guidance on how to organize verbal data into useful information.


The seven basic quality tools are effective for data analysis, process control, and quality improvement (numerical data). However, these basic tools cannot be used for non-numerical or verbal data. To organize verbal data into useful information, you would require the advanced quality tools.

The Seven Advanced Tools of Quality (a.k.a Seven New Tools or Seven Management & Planning Tools) were developed with a design approach to organize verbal data diagramatically. These tools work in conjunction with the basic quality tools and can be used by management and staff to develop ideas, solve problems and formulate plans for improved project management.

The Seven Advanced Tools are:

1) Affinity diagram: Organizes a large number of ideas into their natural relationships.

2) Relations diagram: Shows cause-and-effect relationships and helps analyze the natural links between different aspects of a complex situation.

3) Tree diagram: Breaks down broad categories into finer and finer levels of detail, helping to move step-by-step thinking from generalities to specifics.

4) Matrix diagram: Shows the relationship between two, three, or four groups of information and can give information about the relationship, such as its strength, the roles played by various individuals, or measurements.

5) Matrix data analysis: A complex mathematical technique for analyzing matrices, often replaced by the similar prioritization matrix. A prioritization matrix is an L-shaped matrix that uses pairwise comparisons of a list of options to a set of criteria in order to choose the best option(s).

6) Arrow diagram: Shows the required order of tasks in a project or process, the best schedule for the entire project, and potential scheduling and resource problems and their solutions.

7) Process decision program chart: Systematically identifies what might go wrong in a plan under development.


1. To acquire knowledge on the seven advanced quality tools for project planning and management.
2. To learn how to apply the seven management and planning tools to problem solving, projects, communication and daily management work.


1. Introduction
2. Affinity Diagram (KJ Method)
3. Relations Diagram (Interrelationship Diagram)
4. Tree Diagram
5. Matrix Diagram
6. Matrix Data Analysis Chart
7. Arrow Diagram
8. Process Decision Program Chart (PDPC)

Got a question about the product? Email us at [email protected] or ask the author directly by using the form to the right. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Seven Advanced Tools of Quality PowerPoint document

Top Flevy Author [?]

Seven Advanced Tools of Quality

Sold by Operational Excellence Consulting (this author has 161 documents)


Add to Cart

This business document is categorized under the function(s):

It applies to All Industries

File Type: PowerPoint (pptx)

File Size: 5.4 MB

Number of Slides: 71 (includes cover, transition slides)

Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.

Terms of usage (for all documents from Operational Excellence Consulting)

Initial upload date (first version): Dec 22, 2016
Most recent version published: Aug 9, 2018

Ask the Author a Question

Must be logged in Click here to log in

This document is available as part of the following discounted bundle(s):

Basic & Advanced Tools of Quality


This bundle contains 1 additional documents.

View Full Details

93-slide PowerPoint deck



Since 2012, we have provided best practices to over 5,000 businesses and organizations of all sizes across the world—in over 130 countries. Below is just a very small sample of our customer base.

Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.


102-slide PowerPoint deck and supporting Excel workbook
35-slide PowerPoint deck
407-slide PowerPoint deck
Author: LearnPPT
105-slide PowerPoint deck and supporting PDF
56-slide PowerPoint deck
26-slide PowerPoint deck
24-slide PowerPoint deck
Author: LearnPPT
51-slide PowerPoint deck
79-page PDF document
25-slide PowerPoint deck
Author: LearnPPT
Excel workbook
Author: giovanni



Become your organization's resident expert on...

Digital Transformation
Strategy Development
Organizational Design (OD)
Performance Management
Post-merger Integration (PMI)
Business Transformation
Organizational Culture (OC)
Change Management
Interested in something else? Browse our 350+ Business Toolkits of best practices, each focused on a specific management topic.