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BENEFITS OF DOCUMENT
Lean Government is a management philosophy based on the Toyota Production System (TPS). With Lean Government, you will be able to enhance value for your customers/citizens by improving public service delivery and eliminating waste. Simply put, by becoming a Lean organization, you will be able to increase productivity and create greater customer value with less resources.
This Lean Government PPT training presentation is especially tailored for the public sector. By teaching this presentation to public sector employees, they will have a better understanding of the Lean principles and approach to eliminating waste, and will be more forthcoming to lead and participate in the Lean implementation process.
NOTE: This training package includes:
1. Lean Government PPT training presentation (PowerPoint format)
2. Lean poster (PDF format, in color and monochrome, printable in A3 size)
3. Eight Wastes of Lean poster (PDF format, in color and monochrome, printable in A3 size)
1. Understand the principles and key concepts of Lean Government
2. Acquire knowledge on the key Lean methods and tools and their applications to eliminate waste and create increased value for customers/citizens
3. Identify ways to develop Kaizen eyes to look for improvement opportunities
4. Describe the various Lean roles
1. Introduction to Lean Thinking
• Why Lean government?
• Lean adoption in various environments
• Lean applications in service environments
• Impact of Lean principles in industry
• What is Lean?
• Lean principles
• What Lean is not
• How does Lean relate to the public sector?
• Lean facilitates a culture change
• Traditional culture vs. Lean culture
• Lean management framework
• What is Lean government?
• Benefits of Lean government
2. Key Concepts of Lean Thinking
• Methods to increase productivity
• Who are the customers of public services?
• The "customers" of public services
• Portrait of a citizen
• Critical quality parameters regardless of the citizen's role
• Eight types of waste in the public sector
• Examples of value-added activities in the public sector
• Examples of waste in service environments
• Lean emphasis
• Lean thinking philosophy
3. Common Lean Methods & Tools
• Muda, Mura & Muri
• Gemba framework
• 5S principles
• Visual management
• Office layout
• Spaghetti diagram
• Value stream mapping
• Standard work
• Heijunka (Load leveling)
• Fexible workforce
• Quality at source
• Poka yoke (error-proofing)
• PDCA problem solving
• Pareto chart
• 5 whys
• Cause and effect diagram
4. Ways to develop "Kaizen Eyes"
• What are "Kaizen eyes"?
• Ways to develop "Kaizen eyes"
5. Lean Roles
• Lean steering committee
• Lean deployment leader
• Lean champions
• Lean process owner
• Lean coach
• Team leader
• Team members
6. Sustaining a Lean Culture
• Challenges of Lean government
• Sustaining a Lean culture
• Lessons from other adopters
Got a question about the product? Email us at [email protected] or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.
Source: Best Practices in Government PowerPoint Slides: Lean Government PowerPoint (PPTX) Presentation, Operational Excellence Consulting
ABOUT THE AUTHOR: OPERATIONAL EXCELLENCE CONSULTING
Operational Excellence Consulting is a management training and consulting firm that is dedicated to helping individuals and organizations become more effective and productive in the post-pandemic new normal.
Founded with a mission to "helping individuals and organizations become more effective and productive using design thinking and lean management approaches," our aim is to support our clients in designing, managing and executing lasting beneficial change.
We work with government bodies, multinational corporations and small and medium-sized enterprises of a wide spectrum of industries.
Our firm's key capabilities are Design Thinking, Customer Experience Management, Business Model Innovation, Lean Process Redesign, Total Quality Management (TQM), Total Productive Maintenance (TPM), Kaizen, Value Stream Improvement, Hoshin Kanri (Policy Deployment), Problem Solving Techniques & Tools (e.g. PDCA, 8D, A3, etc.), Training Within Industry (TWI), Suggestion System and Benchmarking.
As a means to spread the adoption of operational excellence techniques and tools to benefit organizations, businesses and society, we take pride in designing and developing high quality training and customizable presentations, frameworks and templates to add value and complement your training and business needs.
Operational Excellence Consulting has published 203 additional documents on Flevy.
This business document is categorized under the function(s): Operations Organization, Change, & HR
It applies to All Industries
File Type: PowerPoint (pptx)
File Size: 15.1 MB
Number of Slides: 176 (includes cover, transition, & marketing slides)
Related Topic(s): Government
Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.
This product contains a supplemental ZIP document.
Terms of usage (for all documents from Operational Excellence Consulting)
Initial upload date (first version): Sep 7, 2016
Most recent version published: Feb 17, 2022
|This 32-page presentation from Operational Excellence Consulting explains the Lean Management philosophy, based on the Toyota Production System (TPS). Learn to eliminate waste. To receive this free download, enter your email address below and click the "Email Me" button.|
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