Key Performance Indicators for Key Organizational Functions (Document Bundle)

This document bundle provides a collection of 700+ Key Performance Indicators (KPIs) for key functions related to the following seven organizational areas:

1. Finance
2. Human Resources
3. Information Technology
4. Marketing
5. Operations
6. Sales
7. Supply Chain

Keeping in mind that each organization is different, the enclosed KPIs are intended as a general reference and their relevance depends on the specific circumstances of the company. Some KPIs are relevant to more than one function.

The key to effective performance management is not just about choosing the right KPIs, but also about using them in the right way. The documents in the bundle starts off with brief points to keep in mind when applying any KPI.

For each KPI listed, where relevant, the following elements are covered:

• The name of the function
• The name of the indicator, including common alternate names
• A brief description of the indicator and its importance
• Common measurement approach, interpretation, frequency, unit of measure and others
• Other information about the measure (e.g. suitability for peer bench marking, and others)