ITIL 4 Foundation PPT + ITIL 4 Foundation Poster ( printable in A1, A2, A3 format)
200 pages PPT + 75+ Exam preparation Questions
Couseware is accredited according to the actual official Syllabus and contains:
• The key concepts and value of IT service management to IT service providers and their customers
• Service Value System
• 4 Dimensions of Service Management
• ITIL Guiding Principles
• How the ITIL guiding principles can help organizations adopt and adapt service management
• The activities of the service value chain, and how they interconnect
• The purpose and key terms of 18 ITIL practices and the 7 essential practices
• How the ITIL best practice framework is used to boost the efficiency, effectiveness and overall quality of IT-related services, regardless of an organization's size, structure or industry
• How to become an ITIL 4 Expert by understanding the new certification path including the ITIL Managing Professional (MP) and ITIL Strategic Leader (SL) streams
• Everything needed to pass the official ITIL 4 Foundation exam
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Source: ITIL 4 Foundation - PPT + ITIL 4 Poster (New) PowerPoint (PPTX) Presentation Slide Deck, ivananissen
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