Delivery Competency Framework: Performance Levels Explained PPT


This PPT slide, part of the 10-slide HR Competency Framework PowerPoint presentation, presents a competency framework focused on the "Delivery" aspect of performance across 4 levels: Aware, Proficient, Well Established, and Leading. Each level outlines specific capabilities and behaviors expected from individuals as they progress in their roles.

At the Aware level, individuals are characterized by their ability to execute tasks with minimal supervision. They demonstrate essential qualities such as focus, commitment, and a desire to meet expectations. Their organizational skills help them prioritize work effectively, supporting both their own tasks and the broader objectives of their clients. They also show an understanding of basic project management principles and adhere to deadlines.

Moving to the Proficient level, the expectations increase significantly. Here, individuals are expected to manage their own tasks while balancing the needs of team members. They must demonstrate problem-solving abilities and a deeper understanding of project management, producing quality work consistently. Their role includes supporting others in meeting deadlines and ensuring that project management principles are applied effectively.

The Well Established level emphasizes structuring work for both self and others, utilizing feedback mechanisms to enhance performance. Individuals at this stage are expected to execute tasks with a clear understanding of efficiency trade-offs and derive meaningful objectives aligned with business strategies. They also demonstrate a strong grasp of project management methodologies.

Finally, the Leading level represents the pinnacle of delivery capabilities. Individuals are tasked with executing complex projects, leading multiple teams, and setting clear goals. They ensure that work exceeds client expectations and actively manage challenges. Their role as brand ambassadors for the company underscores the importance of driving a culture of high performance and professionalism.




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