The purpose of this document is to help the practitioners with whom I work understand and conform to a few basic rules and guidelines for written communications. My goal is to help others avoid some of the more grievous errors that I have witnessed or committed over the past twenty-plus years.

During this time, I have learned that the style and grammar of written communications have a tremendous impact in bringing a document to life and giving it the most professional image possible. I have also learned how poor style and grammar diminish the impact of strong content and, ultimately, reduce the credibility of its creators.
At the end of this document, I have listed several publications that I have found particularly enjoyable and enlightening. These books are far more complete than I can ever hope to be in a document of this sort and you may want to consider adding them to your personal library.