These specific guidelines provide a framework/structure that helps to establish or enhance an approach to financial advising that facilitates productive Client partnerships where trust, integrity and transparency are priorities. Included here are:
• Client categories where Advisors evaluate where best to spend time and energies.
• Ideal client characteristics and ideas for acquiring new clients and building business.
• Recommended approaches for obtaining referrals and associated scripting.
• Recommended Advisor weekly activities.
• The value provided by Advisors to build confidence in the minds of Clients and to substantiate fees/costs and ensuring pricing integrity.
• Communicating costs/fees to Clients.
• Planning interactions in advance to facilitate relationship-building.
• Planning an investment approach.
• Getting the most out of Client interactions.
• The ideal debrief and follow-up action items.
Got a question about the product? Email us at support@flevy.com or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.
Source: Best Practices in Client Management PDF: Financial Advisor Orientation & Relationship-Building Guidelines PDF (PDF) Document, Karen Reitor, Communique Productions Inc
|
Download our FREE Strategy & Transformation Framework Templates
Download our free compilation of 50+ Strategy & Transformation slides and templates. Frameworks include McKinsey 7-S Strategy Model, Balanced Scorecard, Disruptive Innovation, BCG Experience Curve, and many more. |