BENEFITS OF DOCUMENT
DESCRIPTION
A project can take many directions during it's life-cycle. One of the reasons is that there is no-one managing the "people side of change" and because of that things start to go wrong. As a result the Project Steering Board convenes an emergency meeting and undertake a critical analysis of what's going wrong. The discussions are all about plans, deliverables, milestones, quality, budgets and all that other "sexy" Project stuff. The assigned Project Manager is grilled to the ‘nth degree about these matters and answers them as best they can. During the Steering Board deliberations the one word that keeps on cropping up is "change" ... REALLY! No one seizes on that until the end of the meeting when there is "light bulb" moment and they suddenly realise that they hadn't allowed for the vast amount of change that this project was delivering to ways of working and the level of impact on their operational people ... nothing new here!
The conversation then gets around to the fact that with all this change going on, they should have employed a Change Manager right at the beginning but by now the project has been well under way for some time! To try and rectify this they decide to bring in a Change Manager and put out a call which you answer. You are taken on and, in the eyes of the Steering Group, become the "project saviour" ... what a burden!
This has been my experience on a number of occasions in the past and it is a situation that is fraught with difficulty and massive challenges. These slides tell the story of what can go wrong and what you need to do about it
The author has been in the "business of change and transformation" since 1974 and has worked across the length and breadth of the UK, across many European countries, and Internationally in a multitude of industry sectors and has "change managed" innumerable technology solutions. He is now a full-time Change Management Trainer delivering his unique Driving Change Management Course globally and creating an ever-growing Highway of Change Agent network using his Practical Framework Approach to Change. He is also an online Consultant, Blogger, Speaker, Coach & Mentor, and Trusted Advisor on all matters related to "change and transformation"
In June 2012 the author was presented with a "Change Leader of Tomorrow" Award by the World HRD Congress in recognition of my "remarkable progress in initiating changes enough for others in the same industry to follow my example".
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Source: Best Practices in Change Management PowerPoint Slides: Change Management – Better Late than Never PowerPoint (PPT) Presentation, The Highway of Change
Change Management Change Readiness ITIL ITSM Service Management Soft Skills Consulting Frameworks SWOT BCG Growth-Share Matrix Stakeholder Management M&A (Mergers & Acquisitions) Change Resistance
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