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DOCUMENT DESCRIPTION

Service 4.0 allows companies to transform the way they offer and delivery services. Customers are also demanding this change—they expect a proactive and customized service, delivered through multiple, integrated channels.

Service 4.0 Transformation is driven by 9 core Digital Transformation technologies:

• Big Data and Analytics
• Cloud Computing
• Robotic Process Automation (RPA)
• Social Media
• Cognitive Computing
• Virtualization
• Internet of Things (IoT)
• Smart Devices
• Augmented Reality (AR)

By undergoing Service 4.0 Transformation, Service organizations can derive benefits related to:

1. Operational Efficiency and Cost Savings; and
2. Improved Customer Satisfaction

This presentation discusses each of the 9 technologies. Different industries and companies may leverage other Digital Transformation technologies for Service 4.0--e.g. Blockchain, Biotech, Nanotech, 3D Printing, etc.

This deck also includes some templates for you to use in your own business presentations.

Got a question about the product? Email us at [email protected]. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Service 4.0: 9 Core Technologies PowerPoint document

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Service 4.0: 9 Core Technologies

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File Type: PowerPoint (ppt)

Tag(s): Business Transformation RPA Fourth Industrial Revolution Service 4.0

Number of Slides: 23 (includes cover, transition, & marketing slides)

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Upload date (first version): May 22, 2017

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