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Service 4.0: 9 Core Technologies (PowerPoint PPT)
PowerPoint (PPT) 23 Slides FlevyPro Document
DESCRIPTION
Service 4.0 allows companies to transform the way they offer and delivery services. Customers are also demanding this change—they expect a proactive and customized service, delivered through multiple, integrated channels.
Service 4.0 Transformation is driven by 9 core Digital Transformation technologies:
• Big Data and Analytics
• Cloud Computing
• Robotic Process Automation (RPA)
• Social Media
• Cognitive Computing
• Virtualization
• Internet of Things (IoT)
• Smart Devices
• Augmented Reality (AR)
By undergoing Service 4.0 Transformation, Service organizations can derive benefits related to:
1. Operational Efficiency and Cost Savings; and
2. Improved Customer Satisfaction
This presentation discusses each of the 9 technologies. Different industries and companies may leverage other Digital Transformation technologies for Service 4.0—e.g. Blockchain, Biotech, Nanotech, 3D Printing, etc.
This deck also includes some templates for you to use in your own business presentations.
Service 4.0 is not just a trend; it's a necessity for staying competitive in today's digital landscape. This presentation dives deep into each of the 9 core technologies, offering actionable insights and strategies to leverage them effectively. From Big Data & Analytics to Augmented Reality, the deck provides a comprehensive understanding of how these technologies can be integrated into your service operations to drive efficiency and enhance customer satisfaction.
The PPT also explores the broader context of the Fourth Industrial Revolution, positioning Service 4.0 within this transformative era. It highlights how companies can harness these technologies to not only improve operational efficiency, but also to create more personalized and proactive customer experiences. The use of real-world examples and case studies makes the concepts tangible and applicable to various industries.
Included are templates designed to help you present these ideas within your organization. These templates are customizable, allowing you to tailor the content to your specific needs and audience. Whether you're looking to streamline processes with Robotic Process Automation or enhance customer interactions through Social Media, this presentation equips you with the tools and knowledge to drive meaningful change.
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Source: Best Practices in Business Transformation, Fourth Industrial Revolution, RPA, Service 4.0 PowerPoint Slides: Service 4.0: 9 Core Technologies PowerPoint (PPT) Presentation, PPT Lab
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