This framework is developed by a team of former McKinsey and Big 4 consultants. The presentation follows the headline-body-bumper slide format used by global consulting firms.
This product (Retail Strategy: The Last-Mile Exchange) is a 25-slide PPT PowerPoint presentation slide deck (PPT), which you can download immediately upon purchase.
Keeping up with the growing volume of e-commerce will require delivery companies to disrupt their long-standing business model. All this growth can bring some peril.
Retailers and transportation companies are now faced with challenges in this fast-changing marketplace. With the boom in e-commerce, companies must prepare to retool their retail strategy. Failing to do so will leave companies fall behind in competition.
This presentation provides the fundamental framework in gaining momentum in today’s 21st century retail. We began by discussing emerging trends (e.g. rise of local delivery, rise of the “last-mile”) that leads us to evolving to the Last-Mile Exchange.
The Last-Mile Exchanges represents a model that incorporates multiple customers, carriers, and retailers. More specifically, it will allow a dynamic pricing model to open to multiple retailers, targeting a host of consumers, bid on by a host of carriers.
An in-depth understanding of the Last-Mile Exchange will enable companies to effectively revolutionize their retail supply chain to meet increasing consumer demands. The Last-Mile Exchange Solution will keep retail vibrant, responsive, and efficient.
This deck also includes slide templates for you to use in your own business presentations.
This presentation delves into the intricacies of the Last-Mile Exchange, emphasizing the critical need for retailers and transportation providers to adapt to the evolving demands of e-commerce. It outlines a comprehensive approach to building a dynamic, multi-sided platform that seamlessly connects consumers, retailers, and carriers. The PPT highlights the importance of each stage in the Last-Mile Exchange, from the baseline purchase to the integration of multiple retailers. It also provides actionable insights into optimizing delivery processes and enhancing consumer engagement. This resource is essential for executives aiming to stay ahead in the competitive retail landscape.
This PPT slide presents an overview of the challenges associated with the Last-Mile delivery in e-commerce, emphasizing its critical role in the retail sales chain. It highlights that despite the growth of e-commerce, the underlying economic issues of Last-Mile logistics have remained unchanged since the late 1990s. The text suggests that many startups in the Internet space struggled or failed due to these persistent challenges.
Two key factors are identified as crucial for profitability in Last-Mile delivery. The first factor is the transportation provider's route density, which refers to the number of packages that can be delivered in a single delivery run. Higher route density typically leads to better efficiency and cost-effectiveness. The second factor is the drop size, which indicates how many packages or items are delivered at each stop. Both factors are essential for optimizing delivery operations and maintaining profitability.
The slide concludes with a call to action, suggesting that revolutionizing the delivery experience can significantly lower costs for consumers while simultaneously increasing margins for both retailers and transportation providers. This implies that there are strategic opportunities for companies willing to innovate in their delivery processes. The insights provided are valuable for stakeholders in the transportation and retail sectors, as they underscore the importance of addressing these fundamental issues to enhance operational efficiency and customer satisfaction.
This PPT slide outlines the evolving dynamics of package delivery in the context of the booming e-commerce sector. It contrasts traditional delivery methods with emerging strategies necessitated by changing consumer demands.
On the left side, the "Traditional Way of Delivering Packages" highlights the reliance on hub-and-spoke networks and large distribution centers. These systems were primarily designed for long-distance shipping, but are increasingly inadequate for the shorter, more frequent delivery needs driven by e-commerce growth. The text notes that trips under 50 miles are rising at a significant annual rate of 25%, indicating a shift in delivery patterns that traditional models struggle to accommodate. This section also mentions challenges in managing last-mile demand fluctuations, which can disrupt service efficiency.
The right side introduces a "New Delivery Approach," emphasizing a shift towards localized delivery solutions. Retailers are now hiring their own delivery staff and utilizing startups that crowdsource delivery resources. This approach allows for effective operation on a local scale, addressing the immediate needs of consumers. However, it also suggests that these new players may find it difficult to leverage geographic scale for broader efficiencies.
The concluding statement stresses the urgency for companies to develop improved last-mile delivery solutions, positioning this as a critical battleground in the ongoing competition for e-commerce supremacy. The slide effectively communicates the necessity for adaptation in delivery strategies to meet the evolving expectations of the market.
This PPT slide outlines the concept of the "Baseline Purchase," which is the initial interaction between a customer and a retailer during an online purchase. It emphasizes the importance of capturing the route of this purchase, which involves both the retailer and the carrier. The description highlights that the "from" and "to" addresses in an order are not just logistical details; they are critical data points that can inform various aspects of the retail process.
The process section clarifies that when a customer places an order online, the addresses involved provide valuable insights. This suggests that understanding these data points can enhance the overall shopping experience. The takeaway section presents 3 key insights. First, consumers are likely to encounter direct shopping incentives at the point of sale, which can enhance their purchasing decisions. Second, there are indirect incentives tied to delivery demand levels, indicating that retailers can optimize their offerings based on demand fluctuations. Lastly, consumers will gain greater visibility into the delivery process, which can improve their overall satisfaction and engagement with the retailer.
This slide effectively communicates the foundational stage of the purchasing journey, emphasizing the dual role of retailers and carriers in shaping customer experiences. By focusing on the initial purchase route, it sets the stage for understanding how data can be leveraged to enhance consumer engagement and streamline delivery processes. The insights provided are actionable, suggesting that retailers should consider how to better integrate consumer visibility and incentives into their strategies.
Stage 5 of the delivery model, referred to as the Last-Mile Exchange, signifies a transformative approach in retail logistics. This stage emphasizes a collaborative exchange that integrates various stakeholders, including multiple retailers, customers, and carriers. The core of this model is its dynamic pricing mechanism, which opens opportunities for retailers to engage with a diverse range of consumers while being serviced by numerous carriers.
The process outlined suggests that the Last-Mile Exchange is designed to enhance operational efficiency by allowing retailers to leverage a competitive bidding environment among carriers. This not only optimizes delivery costs, but also improves service levels, ultimately benefiting consumers through better pricing and faster delivery options.
The takeaway section highlights 2 critical insights. First, it suggests that the collective dynamics of this marketplace will lead to improved efficiency across the board. This is framed as a win-win scenario for retailers, carriers, and consumers alike. Second, it reassures retailers that they can maintain their unique online identities and storefronts, which is crucial for brand differentiation in a crowded market.
Overall, this stage represents a significant evolution in how last-mile delivery is approached, advocating for a more interconnected and efficient system that can adapt to the complexities of modern retail demands. The implications for potential customers are substantial, as adopting this model could lead to enhanced operational capabilities and a stronger market position.
This framework is developed by a team of former McKinsey and Big 4 consultants. The presentation follows the headline-body-bumper slide format used by global consulting firms.
For $10.00 more, you can download this document plus 2 more FlevyPro documents. That's just $13 each.
ABOUT FLEVYPRO
This document is part of the FlevyPro Library, a curated knowledge base of documents for our FlevyPro subscribers.
FlevyPro is a subscription service for on-demand business frameworks and analysis tools. FlevyPro subscribers receive access to an exclusive library of curated business documents—business framework primers, presentation templates, Lean Six Sigma tools, and more—among other exclusive benefits.
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.
Trusted by over 10,000+ Client Organizations
Since 2012, we have provided best practices to over 10,000 businesses and organizations of all sizes, from startups and small businesses to the Fortune 100, in over 130 countries.
Read Customer Testimonials
"Flevy is our 'go to' resource for management material, at an affordable cost. The Flevy library is comprehensive and the content deep, and typically provides a great foundation for us to further develop and tailor our own service offer."
– Chris McCann, Founder at Resilient.World
"FlevyPro provides business frameworks from many of the global giants in management consulting that allow you to provide best in class solutions for your clients."
– David Harris, Managing Director at Futures Strategy
"I am extremely grateful for the proactiveness and eagerness to help and I would gladly recommend the Flevy team if you are looking for data and toolkits to help you work through business solutions."
– Trevor Booth, Partner, Fast Forward Consulting
"I have used Flevy services for a number of years and have never, ever been disappointed. As a matter of fact, David and his team continue, time after time, to impress me with their willingness to assist and in the real sense of the word. I have concluded in fact
that it is not at all just a repository of documents/resources but, in the way that David and his team manage the firm, it is like dealing with consultants always ready to assist, advise and direct you to what you really need, and they always get it right.
I am an international hospitality accomplished senior executive who has worked and lived during the past 35 years in 23 countries in 5 continents and I can humbly say that I know what customer service is, trust me.
Aside from the great and professional service that Flevy's team provide, their wide variety of material is of utmost great quality, professionally put together and most current.
Well done Flevy, keep up the great work and I look forward to continue working with you in the future and to recommend you to a variety of colleagues around the world.
"
– Roberto Pelliccia, Senior Executive in International Hospitality
"Flevy is now a part of my business routine. I visit Flevy at least 3 times each month.
Flevy has become my preferred learning source, because what it provides is practical, current, and useful in this era where the business world is being rewritten.
many challenges and there is the need to make the right decisions in a short time, with so much scattered information, we are fortunate to have Flevy. Flevy investigates, selects, and puts at our disposal the best of the best to help us be successful in our work.
"
– Omar Hernán Montes Parra, CEO at Quantum SFE
"As a consultant requiring up to date and professional material that will be of value and use to my clients, I find Flevy a very reliable resource.
The variety and quality of material available through Flevy offers a very useful and commanding source for information. Using Flevy saves me time, enhances my expertise and ends up being a good decision."
– Dennis Gershowitz, Principal at DG Associates
"As a small business owner, the resource material available from FlevyPro has proven to be invaluable. The ability to search for material on demand based our project events and client requirements was great for me and proved very beneficial to my clients. Importantly, being able to easily edit and tailor
the material for specific purposes helped us to make presentations, knowledge sharing, and toolkit development, which formed part of the overall program collateral. While FlevyPro contains resource material that any consultancy, project or delivery firm must have, it is an essential part of a small firm or independent consultant's toolbox.
"
– Michael Duff, Managing Director at Change Strategy (UK)
"I have used FlevyPro for several business applications. It is a great complement to working with expensive consultants. The quality and effectiveness of the tools are of the highest standards."
– Moritz Bernhoerster, Global Sourcing Director at Fortune 500
Download our free compilation of 50+ Strategy & Transformation slides and templates. Frameworks include McKinsey 7-S, Balanced Scorecard, Disruptive Innovation, BCG Curve, and many more.
Download our free compilation of 50+ Strategy & Transformation slides and templates. Frameworks include McKinsey 7-S, Balanced Scorecard, Disruptive Innovation, BCG Curve, and many more.
Click main image to view in full screen.
