Promotion for September Only: Our most popular Stream, the Digital Transformation Stream, is discounted by $100.

You are not logged in. Login here.

  Please register (it's free!) or login to view the remaining preview.
If you are logged in, your referral link [?] is automatically included below.
EMBED CODE (Copy and Paste)


DOCUMENT DESCRIPTION

This Lean case study details problem solving methods applied to improve quality,
as applied to an Electronics Manufacturer.

BACKGROUND
This manufacturing company is a world leader in the development and production of high performance quartz crystal components used for timing reference and frequency control in demanding.

From its head office and manufacturing facility in Auckland, New Zealand, it produces a range of crystals and oscillators for its global customer base which includes many of the world's leading manufacturers of recreational, commercial and military/aerospace GPS products, mobile phones and other communications products.

This organisation is a publicly listed company on the New Zealand Stock Exchange (NZX) and has manufacturing facilities in Auckland, England, France, Chain and India.

SITUATION
This organization has been practicing 5S to a large extent and all of their staff are trained internally. Though a lot of middle management staff have undergone training on Lean methodologies and also have completed their graduate Diploma in Business which also has some papers on Lean, the concepts were not applied on the shop floor. In Oct / Nov 2008 nearly 30 of their managers and team leaders underwent training in 2 day Introduction to Operational Excellence conducted by PSL, where in they were exposed to world-class practices to achieve operational excellence. Following on from their it was decided to form teams and work on some improvement projects.

One of the opportunities identified was, the 1st pass yield in the IT Oscillator section was not at the satisfactory level and had to be retested more than once to get a good yield.

Got a question about the product? Email us at [email protected]. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Quality Reliability Case Study PDF document

ABOUT FLEVYPRO

FlevyPro is a subscription service for on-demand business frameworks and analysis tools. FlevyPro subscribers receive access to an exclusive library of curated business documents—business framework primers, presentation templates, Lean Six Sigma tools, and more—among other exclusive benefits. Click here to learn more about FlevyPro and its benefits.

 
[ What is FlevyPro? ]
This is a FlevyPro document.
Top Flevy Author [?]

Quality Reliability Case Study

Sold by Vishnu Rayapeddi (this author has 89 documents)

Sorry, this document is currently only available to FlevyPro subscribers.

You can join FlevyPro for only $29/month.

This business document is categorized under:

File Type: PDF (pdf)

Tag(s): Problem Solving Lean Case Study

Number of Pages: 3

Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.

Upload date (first version): Nov 4, 2015






CUSTOMER TESTIMONIALS

  •  
    "I have used FlevyPro for several business applications. It is a great complement to working with expensive consultants. The quality and effectiveness of the tools are of the highest standards."

    – Moritz Bernhoerster, Global Sourcing Director at Fortune 500
  •  
    "FlevyPro has been a brilliant resource for me, as an independent growth consultant, to access a vast knowledge bank of presentations to support my work with clients. In terms of RoI, the value I received from the very first presentation I downloaded paid for my subscription many times over! The quality of the decks available allows me to punch way above my weight – it's like having the resources of a Big 4 consultancy at your fingertips at a microscopic fraction of the overhead."

    – Roderick Cameron, Founding Partner at SGFE Ltd
  •  
    "One of the great discoveries that I have made for my business is the Flevy library of training materials.

    As a Lean Transformation Expert, I am always making presentations to clients on a variety of topics: Training, Transformation, Total Productive Maintenance, Culture, Coaching, Tools, Leadership Behavior, etc. Flevy usually has just what I need to make my point.

    It is well worth the money to purchase these presentations. Sure, I have the knowledge and information to make my point. It is another thing to create a presentation that captures what I want to say. Flevy has saved me countless hours of preparation time that is much better spent with implementation that will actually save money for my clients."

    – Ed Kemmerling, Senior Lean Transformation Expert at PMG
  •  
    "I like your product. I'm frequently designing PowerPoint presentations for my company and your product has given me so many great ideas on the use of charts, layouts, tools, and frameworks. I really think the templates are a valuable asset to the job."

    – Roberto Fuentes Martinez, Manager at Technology Transformation Advisory
  •  
    "As a small business owner, the resource material available from FlevyPro has proven to be invaluable. The ability to search for material on demand based our project events and client requirements was great for me and proved very beneficial to my clients. Importantly, being able to easily edit and tailor the material for specific purposes helped us to make presentations, knowledge sharing, and toolkit development, which formed part of the overall program collateral. While FlevyPro contains resource material that any consultancy, project or delivery firm must have, it is an essential part of a small firm or independent consultant's toolbox."

    – Michael Duff, Managing Director at Change Strategy (UK)
  •  
    "I have used Flevy services for a number of years and have never, ever been disappointed. As a matter of fact, David and his team continue, time after time, to impress me with their willingness to assist and in the real sense of the word. I have concluded in fact that it is not at all just a repository of documents/resources but, in the way that David and his team manage the firm, it is like dealing with consultants always ready to assist, advise and direct you to what you really need, and they always get it right.

    I am an international hospitality accomplished senior executive who has worked and lived during the past 35 years in 23 countries in 5 continents and I can humbly say that I know what customer service is, trust me.

    Aside from the great and professional service that Flevy's team provide, their wide variety of material is of utmost great quality, professionally put together and most current.

    Well done Flevy, keep up the great work and I look forward to continue working with you in the future and to recommend you to a variety of colleagues around the world."

    – Roberto Pelliccia, Senior Executive in International Hospitality
  •  
    "As a young consulting firm, requests for input from clients vary and it's sometimes impossible to provide expert solutions across a broad spectrum of requirements. That was before I discovered Flevy.com.

    Through subscription to this invaluable site of a plethora of topics that are key and crucial to consulting, I have been able to exceed expectations and deliver quality advice and solutions to my clients. The quality and expertise of the authors are exemplary and gives me great confidence to use as part of my service offerings.

    I highly recommend this company for any consultant wanting to apply international best practice standards in their service offerings. "

    – Nishi Singh, Strategist and MD at NSP Consultants
  •  
    "As a consultant requiring up to date and professional material that will be of value and use to my clients, I find Flevy a very reliable resource.

    The variety and quality of material available through Flevy offers a very useful and commanding source for information. Using Flevy saves me time, enhances my expertise and ends up being a good decision."

    – Dennis Gershowitz, Principal at DG Associates
  •  
    "As a consulting firm, we had been creating subject matter training materials for our people and found the excellent materials on Flevy, which saved us 100's of hours of re-creating what already exists on the Flevy materials we purchased."

    – Michael Evans, Managing Director at Newport LLC
  •  
    "[Flevy] produces some great work that has been/continues to be of immense help not only to myself, but as I seek to provide professional services to my clients, it give me a large "tool box" of resources that are critical to provide them with the quality of service and outcomes they are expecting."

    – Royston Knowles, Executive with 50+ Years of Board Level Experience




SELECT CUSTOMERS

Since 2012, we have provided best practices to over 5,000 businesses and organizations of all sizes across the world—in over 130 countries. Below is just a very small sample of our customer base.



Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.



CUSTOMERS ALSO BOUGHT THESE DOCUMENTS

183-slide PowerPoint deck and supporting ZIP
$59.00
60-slide PowerPoint deck and supporting ZIP
$39.00
114-slide PowerPoint deck and supporting ZIP
$49.00
208-slide PowerPoint deck and supporting ZIP
$79.00
193-slide PowerPoint deck and supporting ZIP
$79.00
197-slide PowerPoint deck and supporting ZIP
$60.00
70-slide PowerPoint deck and supporting ZIP
$44.00
15-slide PowerPoint deck and supporting ZIP
$29.00
283-slide PowerPoint deck and supporting PDF
$249.00
258-slide PowerPoint deck and supporting Excel workbook
$249.00
46-slide PowerPoint deck and supporting ZIP
$39.00
62-slide PowerPoint deck
$39.00

 
RELATED TOPICS

TOP 10 TOPICS

Become your organization's resident expert on...

Digital Transformation
 
Strategy Development
 
Organizational Design (OD)
 
Performance Management
 
Post-merger Integration (PMI)
 
Business Transformation
 
Customer-centric Design (CCD)
 
Organizational Culture (OC)
Interested in something else? Browse our 350+ Business Toolkits of best practices, each focused on a specific management topic.