Digitization helps boost revenue, enhance customer loyalty, and reduce costs. Top digital companies not only improve Customer Journeys, they consistently revisit and streamline them. A rigorous approach to Digitization--referred to as the "Digital Factory"--demands a collaborative culture, digital talent, agility, and determined leadership.

A Digital Factory integrates the capabilities, processes, and inputs to yield quality deliverables. These deliverables are mostly journeys--a string of interfaces to accomplish a job, for instance, a new method to resolve issues with customers service or a new lending process. The Digital Factory adopts new workflows to develop innovative products--utilizing leading practices like Design Thinking, Zero-based Process Reengineering, and Agile software development.

This presentation provides a detailed account of the 5 key imperatives necessary to develop a Corporate Culture that supports the Digital Factory approach:

1. Adopt the VC Mindset
2. Get Creative to Attract Digital Talent
3. Build Working Team Squads
4. Create a Collaborative Workspace
5. Foster an Agile Culture

How well a business implements a Digital Factory approach can make the difference between small improvements and real Transformation.

The presentation, then, describes the management practices critical to embed the Digital Culture deeply into the organizational DNA.

The slide deck also includes some slide templates for you to use in your own business presentations.

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