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Cost of Poor Quality (COPQ) quantifies the negative outcomes (costs) due to waste, inefficiencies, and defects in a process. Cost of Poor Quality is often represented in dollar amounts (or as a percentage of gross sales), and is composed of both internal and external failures. The goal of any organization is to reduce COPQ to zero.

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Source: Cost of Poor Quality (COPQ) Excel document

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Cost of Poor Quality (COPQ)

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File Type: Excel (xls)

Tag(s): Lean Template, Cost of Poor Quality, COPQ

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Upload date (first version): Feb 3, 2016

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