Four Steps of a COQ System Poster (PDF)

The Four Steps of a COQ System poster is a powerful tool for managing cost and improving quality. The Cost of Quality (COQ) methodology provides a practical approach to quantifying the financial impact of the Cost Of Non-Conformance (CONC) and the Cost Of Conformance (COC) which can be used in conjunction with other process improvement initiatives such as Lean, Six Sigma and TQM.

This poster serves as a visual aid for the four essential steps of setting up a measurement system to track COQ: identification, collection, reporting and analysis, and reduction of quality costs. By utilizing this poster, you can prioritize quality improvement opportunities based on their expected financial return, and shift your problem-solving focus from quick fixes to preventing issues before they occur.

The benefits of using the COQ poster are numerous. It improves company culture and employee problem-solving skills, leading to a reduction in quality costs and an improvement in the bottom line. It can also be used to supplement other training materials and serve as a constant reminder of the importance of managing cost and improving quality. Make use of the COQ poster today and take the first step towards a more efficient and effective organization.

The Four Steps of a COQ System includes:

1. Identify COQ Items: Identify quality cost items that contribute to COQ. Focus the program initially on the Cost of Non-Conformance (CONC) items.
2. Collect and Report COQ Data: Collect COQ data and provide monthly status report to the COQ committee for information and evaluation.
3. Analyze COQ Data: Analyze the data carefully and thoroughly and identify opportunities for improvement.
4. Reduce COQ: Improve quality and reduce the COQ of the prioritized items.

By following these steps, businesses can achieve a more efficient and productive organization, improved quality, a reduction in waste, and better employee engagement. The poster provides a clear and concise visual representation of the steps required to implement a COQ measurement system, making it easier for businesses and organizations to achieve their quality improvement goals and reap the rewards associated with this approach.

The COQ poster is available in two distinct themes: a vibrant color scheme and a professional monochrome version. In both formats, the poster comes in a convenient PDF as well as an editable PPTX format, enabling effortless printing on A3/A4-sized paper from standard office copier machines. This versatile resource can be prominently displayed on employee workstations or distributed alongside TQM and COQ training materials.

Furthermore, the COQ poster is an ideal supplement to TQM-related training presentations (e.g. "Reducing the Cost of Quality"). It serves as a valuable takeaway, summarizing the core principles of COQ and reinforcing the key takeaways from your training.