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This presentation explains the Baldrige Management System Model, a framework on performance excellence developed by Malcolm Baldrige.
Topics include:
• Malcolm Baldrige
• Malcolm Baldrige National Quality Award (MBNQA)
• Why Baldrige
• Criteria for Performance Excellence
• Baldrige Criteria Framework
• Baldrige Assessment
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Source: Best Practices in Malcolm Baldrige, MBNQA PowerPoint Slides: Baldridge Framework: Pursuing Performance Excellence PowerPoint (PPT) Presentation Slide Deck, OpEx Academy NZ
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