BENEFITS OF THIS WORD DOCUMENT
- We analyzed dozens of best practices, policies and procedures of both leading financial institutions and corporations.
- Meets compliance requirements SOX, ITIL, FFIEC, BS25999, ISO 17799/27001.
- GRC Crisis Management Plan empowers you to plan for any crisis.
BCP WORD DESCRIPTION
Editor Summary
The Crisis Management Plan is a 10-page MS Word template providing crisis response procedures, communication protocols, and document templates for incident reports, status updates, and recovery plans.
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Key sections include Team Meeting Format; Crisis Management Team Structure; Teams and Members; Contingency Locations; Declaration & Recovery Strategies; Data Center Disaster Declaration Procedure; Silver Crisis Management Team Activation; and Silver CMT Actions Following Business continuity plan activation. Developed by Boris Agranovich based on work with Citibank, Bank of Tokyo Mitsubishi, and Capgemini, sold as a digital download on Flevy.
Use this template when an organization needs a documented, team-based response for operational disruptions such as IT outages, data center failures, or other crises requiring coordinated communications and recovery actions.
Risk Manager: defining team roles and running initial incident response using the Crisis Management Team Structure and Team Meeting Format.
Business Continuity Lead: activating Silver CMT and executing Silver CMT Actions Following Business Continuity Plan Activation.
IT Disaster Recovery Lead: following the Data Center Disaster Declaration Procedure and Declaration & Recovery Strategies for outages.
Communications Lead: managing internal and external messaging using the plan’s detailed communications procedures and status update templates.
The structured team activation, declaration criteria, and documented communications align with enterprise risk management and business continuity practice.
This document is a 10-page template for a Crisis Management Plan. It is easily customizable in MS Word format.
This Crisis Management Plan includes the following sections:
• Team Meeting Format
• Crisis Management Team Structure
• Teams and Members
• Contingency Locations
• Declaration & Recovery Strategies
• Data Center Disaster Declaration Procedure
• Silver Crisis Management Team Activation
• Silver CMT Actions Following Business Continuity Plan Activation
The Word document also outlines a comprehensive approach to managing communication during a crisis. It includes detailed procedures for internal and external communications, ensuring that all stakeholders are informed promptly and accurately. The plan emphasizes the importance of maintaining transparency and consistency in messaging to preserve organizational integrity and trust.
In addition, the document provides a robust framework for incident response, detailing specific actions to be taken during various stages of a crisis. This includes initial response, ongoing management, and post-crisis evaluation. The step-by-step guidance ensures that the crisis management team can act swiftly and decisively, minimizing the impact on business operations.
The Crisis Management Plan also includes templates for critical documents such as incident reports, status updates, and recovery plans. These templates are designed to streamline the documentation process, enabling the team to focus on managing the crisis effectively. The inclusion of these resources makes the plan a practical tool for any organization looking to enhance its crisis preparedness.
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TOPIC FAQ
What are the core sections a corporate crisis management plan should contain?
A practical crisis plan should define team meeting formats, crisis management team structure, team members, contingency locations, declaration and recovery strategies, specific procedures for data center disasters, and activation steps for secondary teams such as a Silver Crisis Management Team. These are laid out as specific sections in the template.
How should internal and external communications be handled during a crisis?
Communications should follow detailed procedures that ensure stakeholders are informed promptly, accurately, and consistently to preserve organizational integrity and trust. The overview emphasizes transparency and consistent messaging and provides templates and procedures for internal and external communications as part of the plan.
What stages of incident response are typically included in a crisis plan?
The document outlines incident response across initial response, ongoing management, and post-crisis evaluation phases, describing specific actions to be taken at each stage to enable swift and decisive team action and minimize operational impact.
What features should I look for when choosing a prebuilt crisis management template?
Look for a customizable MS Word format that includes team structure and meeting templates, contingency locations, declaration and recovery strategies, a Data Center Disaster Declaration Procedure, sections for secondary team activation, and ready templates for incident reports, status updates, and recovery plans.
How much should I expect to pay for a prebuilt crisis management plan template?
The document overview does not specify price information. The Crisis Management Plan is described as a 10-page, easily customizable MS Word template available as a digital product on Flevy,, but cost details are not provided in the overview.
We experienced a data center outage; what procedural element should be in our plan?
Include a clear Data Center Disaster Declaration Procedure and associated Declaration & Recovery Strategies, plus incident report and status update templates to document the event and track recovery activities; these elements are explicitly provided in the template.
After activating the business continuity plan, what team activation and follow-up actions are needed?
The plan specifies activation of a Silver Crisis Management Team and details Silver CMT Actions Following Business Continuity Plan Activation, along with team meeting formats and status update templates to coordinate ongoing management and communications.
Can a crisis management plan template be customized to my organization’s needs?
Yes. The Crisis Management Plan is provided in MS Word and described as easily customizable, with editable sections for team roles, contingency locations, declaration criteria, communications procedures, and document templates in MS Word format.
Source: Best Practices in BCP Word: Crisis Management Plan Word (DOC) Document, Boris Agranovich