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DOCUMENT DESCRIPTION

Incident Management Process

The first goal of the incident management process is to restore a normal service operation as quickly as possible and to minimize the impact on business operations, thus ensuring that the best possible levels of service quality and availability are maintained.

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Incident Management Process

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This business document is categorized under the function(s): Information Technology  

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File Type: Word (doc)

File Size: 210.5 KB

Number of Pages: 6

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Initial upload date (first version): Jun 27, 2016
Most recent version published: Jul 7, 2016

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