Want FREE Templates on Digital Transformation? Download our FREE compilation of 50+ slides. This is an exclusive promotion being run on LinkedIn.

Customer Value Driven Strategic Approach   38-page PDF document
$44.90

Customer Value Driven Strategic Approach (38-page PDF document) Preview Image Customer Value Driven Strategic Approach (38-page PDF document) Preview Image Customer Value Driven Strategic Approach (38-page PDF document) Preview Image Customer Value Driven Strategic Approach (38-page PDF document) Preview Image Customer Value Driven Strategic Approach (38-page PDF document) Preview Image Customer Value Driven Strategic Approach (38-page PDF document) Preview Image Customer Value Driven Strategic Approach (38-page PDF document) Preview Image Customer Value Driven Strategic Approach (38-page PDF document) Preview Image Customer Value Driven Strategic Approach (38-page PDF document) Preview Image Log in to unlock full preview.
Arrow   Unlock all 14 preview images:   Login Register

Customer Value Driven Strategic Approach (PDF)

File Type: 38-page PDF document

$44.90

Add to Cart
  


BUY WITH CONFIDENCE

Immediate digital download upon purchase.
Lifetime document updates included with purchase.
Trusted by over 10,000+ organizations.

DESCRIPTION

This product (Customer Value Driven Strategic Approach) is a 38-page PDF document, which you can download immediately upon purchase.

This document is dealing with strategic planning from a specific perspective; how we can better understand the real needs of our existing and potential clients and how we can change our business model in order to enhance customer service.

Many entities define their strategy from the inside out; analyzing services, products, organization and processes with the intent to improve them, but without asking if it is what the customer really needs.

For example, people don't go to a bank because they want a mortgage loan; they want a new home. A bank can improve the mortgage processes, find out new product variances or start thinking about how they can better support their clients to provide them the optimal value within their business boundaries. This view enables out-of-the-box thinking and can lead to alternate services (like what PayPal did for traditional money transfers).

This presentation introduces the key stages of customer value management with a set of industry standard and less known tools and techniques that enable you
•  to provide more value for our customers by collecting and understanding their needs,
•  to define the disciplines for how we want to reflect them,
•  to set clear guidance for strategy execution by clearly mapping development actions and strategic objectives,
•  and to do it on a profitable way.

Got a question about the product? Email us at support@flevy.com or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Best Practices in Strategic Planning, Customer Experience PDF: Customer Value Driven Strategic Approach PDF (PDF) Document, bemola


$44.90

Add to Cart
  

OVERVIEW

File Type: PDF pdf (PDF)
File Size: 677.9 KB
Number of Pages: 38


ABOUT THE AUTHOR

Author: bemola

Ask the Author a Question

Must be logged in

Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.




Trusted by over 10,000+ Client Organizations
Since 2012, we have provided best practices to over 10,000 businesses and organizations of all sizes, from startups and small businesses to the Fortune 100, in over 130 countries.
AT&T GE Cisco Intel IBM Coke Dell Toyota HP Nike Samsung Microsoft Astrazeneca JP Morgan KPMG Walgreens Walmart 3M Kaiser Oracle SAP Google E&Y Volvo Bosch Merck Fedex Shell Amgen Eli Lilly Roche AIG Abbott Amazon PwC T-Mobile Broadcom Bayer Pearson Titleist ConEd Pfizer NTT Data Schwab




Read Customer Testimonials




Customers Also Bought These Documents


Customers Also Like These Documents

Related Management Topics


Strategic Planning Growth Strategy Consulting Frameworks Customer Experience Strategy Deployment & Execution Strategic Analysis Hoshin Kanri Strategy Development Operational Excellence Strategy Frameworks PowerPoint Diagrams Compilation Vision Statement Innovation Management Positioning Service Design Creativity Ideation Scenario Planning Market Research Strategic Thinking Governance Digital Transformation Environmental Analysis Industry Analysis Small Business Maturity Model Business Transformation Gap Analysis Consulting Training Breakout Strategy Sales Porter's Five Forces Mobile Strategy Cyber Security Customer Decision Journey

Download our FREE Strategy & Transformation Framework Templates

Download our free compilation of 50+ Strategy & Transformation slides and templates. Frameworks include McKinsey 7-S, Balanced Scorecard, Disruptive Innovation, BCG Curve, and many more.