This is a 4 slide presentation on field service team development. The presentation includes copious notes to aid in the presentation. The presentation begins with an issues assessment, then identifies necessary service team skills, and finishes with plans that would aid in the improvement of the service team.
The field service team represents the equipment manufacture in the customer's facility. This means that the service team should be selected and trained as top-level ambassadors of good will. Expectations should be clear and performance should be impeccable.
Got a question about the product? Email us at support@flevy.com or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.
Source: Best Practices in Field Service PowerPoint Slides: Regional Field Service Team Development PowerPoint (PPTX) Presentation Slide Deck, eemer600
Consulting Frameworks Growth Strategy Lean Management Strategy Development Breakout Strategy Process Improvement Cost Reduction Assessment Quality Management & Assurance Cost of Quality Porter's Five Forces 5S Business Framework PowerPoint Diagrams Business Case Development Financial Modeling Business Case Example Poka Yoke Six Sigma Project Sales Process Analysis Change Management BCG Growth-Share Matrix Field Service Organizational Design Gap Analysis Consulting Training Strategy Frameworks Strategic Planning Strategic Analysis Chief Strategy Officer Maturity Model Entrepreneurship
|
Receive our FREE presentation on Operational Excellence
This 50-slide presentation provides a high-level introduction to the 4 Building Blocks of Operational Excellence. Achieving OpEx requires the implementation of a Business Execution System that integrates these 4 building blocks. |