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BENEFITS OF DOCUMENT
  1. Possible fiesl service customer support Issues
  2. Team skills needed for good seervice customer support
  3. Advanced training and skills for maximum customer satisfaction

DOCUMENT DESCRIPTION

This is a 4 slide presentation on field service team development. The presentation includes copious notes to aid in the presentation. The presentation begins with an issues assessment, then identifies necessary service team skills, and finishes with plans that would aid in the improvement of the service team.

The field service team represents the equipment manufacture in the customer's facility. This means that the service team should be selected and trained as top-level ambassadors of good will. Expectations should be clear and performance should be impeccable.

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Source: Regional Field Service Team Development PowerPoint document

 

Regional Field Service Team Development

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This business document is categorized under the function(s): Operations   Organization, Change, & HR  

It applies to Automotive & Manufacturing.

File Type: PowerPoint (pptx)

File Size: 91.4 KB

Number of Slides: 4

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Initial upload date (first version): Mar 29, 2015
Most recent version published: Mar 30, 2015

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