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The Post-pandemic Organization: Does COVID-19 Level the Playing Field?

In the post 9-11 world, we saw organizations focus on Business Continuity. In the post-pandemic world, organizations will supplement Business Continuity with an emphasis on Business Resilience. This distinction may seem subtle, but it’s actually substantial. After 9-11, organizations recognized the threat of unforeseen disasters and engaged in BC/DR efforts. BC seeks to answer the question: in the […]

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To Survive COVID-19, We Need to Manage the 3 Cs – Costs, Capital, and Cash Flow

The entire world is facing the same crisis right now.  As of the morning of April 2nd, there are close to 1MM Coronavirus cases worldwide, of which 75% are active cases.  For almost all countries, the case growth is still growing exponentially on a day-to-day basis. With entire nations under lock-down, many industries and businesses […]

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How to Maximize Deal Value in Post-merger Integration (PMI): The PMI Process

Post-merger Integration (PMI) can be complex, time-pressured, and unfamiliar for most organizations. It is a highly complex process. It requires swift action as well as running the core business activities simultaneously.  There is no one-size-fits-all approach to a successful PMI Process. However, careful planning focusing on the strategic objectives of the deal and the identification and […]

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Strategy Classics: Porter’s Value Chain

The Value Chain concept, first described by Dr. Michael Porter in 1985, is a series of actions that a firm—in a specific industry—accomplishes to produce a valuable product or service for the market.  The value chain notion visualizes the process view of an organization, perceiving a manufacturing or service organization as a system comprised of […]

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How To Transform Your Traditional Warehouse into a Lean Warehouse?

As the last decisive step in customer service, a warehouse ensures cost effective distribution.  Latest technological innovation has turned warehousing into a competitive advantage.  It offers untapped potential for improvement. However, warehousing is a hugely neglected part of global supply chains.  There is inconsistency in picking, packing and shipping orders, storing receipts, and managing inventory and […]

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Delivery Not Keeping up with Consumers Demand? Put Agility in Your Supply Chain Network Design

No free lunch was ever served quickly. Traditional supply chain cannot offer both low prices and fast delivery. Online retailing has changed. Before, we see e-commerce companies fulfilling consumer demand from a small number of large-scale warehouses that carried a similar catalog of items. Inventory for low-volume products was maintained in a few locations as […]

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Digital Supply Chain Strategy: How to Counter Potential Disruptions in Today’s Digital Age

In today’s digital age, organizations are faced with the changing nature of the demand curve and the element of uncertainty in the supply chain. For operations teams, the challenge and competitive advantage have become: How well do you respond and execute against ongoing uncertainty. With the world being so unpredictable, chaos is now the new […]

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What Digital Operating Model Should We Adopt?

Organizations, small and large, are undergoing Digital Transformation to evolve to “Digital Organizations.” Beyond just adopting emerging technologies into their front-end business models and back-end infrastructure, to become a true “Digital Organization,” they must also adopt “digital” Operating Models. While leadership may be eager to adopt these Digital Operating Models, it would be a mistake […]

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A Startling Fact about Analytics-driven Organizations

Enterprises invest in Analytics to improve Decision Making and outcomes across the business. This is from Product Strategy and Innovation to Supply Chain Management, Customer Experience, and Risk Management. Yet, many executives are not yet seeing the results of their Analytics initiatives and investments. Every organization putting on investment in Analytics has experienced several stumbling […]

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How to Redesign Your Operating Model for the Digital Age

Lean Management plays a significant role in putting in place processes, capabilities, and tools to improve how businesses operate. But, now, in the Digital Age, emerging Digital technologies give us even more opportunities to further transform and improve operations. However, with increased opportunities, there’s also increased complexity. Tasks performed by humans are now more complex–be […]

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Key Performance Indicators (KPIs) Best Practices: Your Guide to Driving Performance Improvements

More sophisticated managers explicitly use Key Performance Indicators (KPIs) to promote cross-functional–not just vertical–alignment. For them, KPIs are the means and methods for rigorously defining and measuring the fundamentals that matter. Why are KPIs important? If used effectively, KPIs can clearly track value creation and deliver value for its stakeholders – customers, employees, and investors. […]

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By Now, We All Know of RPA. But, What Is IPA (Intelligent Process Automation)?

We’ve all heard of Robotic Process Automation (RPA). RPA is the emerging form of business process automation technology based on metaphorical software robots (bots) or artificial intelligence (AI) workers. When an organization undertakes Digital Transformation, RPA is typically the lowest hanging fruit driving most immediate impact. But, what is Intelligent Process Automation (IPA)? In short, […]

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