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Peter Drucker, the father of modern management, once stated, "Efficiency is doing things right; effectiveness is doing the right things." This sentiment aptly captures the essence of Target Operating Models (TOM)—a strategic tool designed to ensure that organizations not only operate efficiently but are also aligned in their operations with broader business objectives. For Fortune 500 C-level executives, understanding and leveraging TOM is integral to steering large enterprises through the turbulent waters of today's business landscape. Learn more about TOM.
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Peter Drucker, the father of modern management, once stated, "Efficiency is doing things right; effectiveness is doing the right things." This sentiment aptly captures the essence of Target Operating Models (TOM)—a strategic tool designed to ensure that organizations not only operate efficiently but are also aligned in their operations with broader business objectives. For Fortune 500 C-level executives, understanding and leveraging TOM is integral to steering large enterprises through the turbulent waters of today's business landscape.
A Target Operating Model provides a clear blueprint of how an organization's resources should be structured and operated to achieve its strategic intentions. It encompasses the organization's structure, governance, processes, and infrastructure, presenting a holistic view of how individual components interplay to create value.
For effective implementation, take a look at these TOM best practices:
At the helm of large enterprises, C-level executives are charged with ensuring that every facet of the organization is pulling in the same direction. Herein lies the value of TOM:
Explore related management topics: Operational Excellence Best Practices
To create an impactful Target Operating Model, several components need to be carefully defined and integrated:
As the business world evolves, so do the considerations for designing and implementing a TOM:
Explore related management topics: Digital Transformation Machine Learning Remote Work Sustainability Compliance
Implementing a Target Operating Model is not a task to be taken lightly. A few best practices can guide the journey:
Explore related management topics: Change Management
Here are our top-ranked questions that relate to TOM.
Target Operating Model Transformation for a Global Financial Services Firm
Scenario: A multinational firm in the financial services industry is grappling with a fragmented Target Operating Model.
Live Events Strategy for Independent Music Venues in Urban Areas
Scenario: An independent music venue located in a major urban area is facing a critical juncture in defining its Target Operating Model to stay competitive and profitable.
Operational Excellence & Target Operating Model (TOM) Design in Specialty Chemicals
Scenario: The organization is a specialty chemicals producer in North America facing challenges in aligning its operations with strategic objectives.
Target Operating Model Refinement for Education Sector in Digital Learning
Scenario: The organization is a mid-sized educational institution that has recently transitioned to a hybrid learning model.
Strategic Target Operating Model Redesign in Telecom
Scenario: The company is a mid-sized telecommunications provider facing significant market pressure due to rapidly changing technology and customer expectations.
Target Operating Model Transformation for an IT Services Firm
Scenario: An established IT services firm in North America has been struggling with its Target Operating Model due to a rapid expansion into new markets and technologies such as artificial intelligence and cloud computing.
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