Flevy Management Insights Q&A
What role does Purpose play in attracting and retaining millennial and Gen Z talent?
     David Tang    |    Purpose


This article provides a detailed response to: What role does Purpose play in attracting and retaining millennial and Gen Z talent? For a comprehensive understanding of Purpose, we also include relevant case studies for further reading and links to Purpose best practice resources.

TLDR Purpose is crucial in attracting and retaining millennial and Gen Z talent, demanding a genuine commitment to societal impact, integrated into Strategic Planning, Culture, and Leadership, to align with their values.

Reading time: 5 minutes

Before we begin, let's review some important management concepts, as they related to this question.

What does Purpose-Driven Culture mean?
What does Strategic Planning mean?
What does Leadership Commitment mean?


Purpose plays a pivotal role in attracting and retaining millennial and Gen Z talent. These younger generations are not just looking for a job; they are seeking employment that aligns with their personal values and aspirations. They want to work for organizations that are committed to making a positive impact on society. This shift towards purpose-driven employment has significant implications for how organizations approach Strategic Planning, Culture, and Leadership.

The Importance of Purpose in Attracting Talent

For millennials and Gen Z, the concept of purpose extends beyond the traditional corporate social responsibility initiatives. These generations are looking for organizations that have a clear and genuine commitment to societal and environmental issues. A study by Deloitte revealed that millennials and Gen Z are more likely to stay with an employer for more than five years if they feel their job has a strong sense of purpose. This statistic underscores the importance of embedding purpose into the core of an organization's Strategy Development and Culture.

Organizations can attract millennial and Gen Z talent by clearly communicating their purpose and the impact they aim to have on society. This involves more than just stating a mission statement on a website; it requires a demonstrated commitment through actions and policies. For example, Patagonia's dedication to sustainability and environmental protection is not just a part of their branding—it is woven into their operational practices and product development strategies, making them an attractive employer for purpose-driven talent.

Moreover, leveraging digital platforms and social media to showcase an organization's purposeful initiatives can significantly enhance its attractiveness to younger generations. These platforms offer a direct and authentic way to engage with potential employees, allowing organizations to showcase their commitment to issues that millennials and Gen Z care about, such as diversity and inclusion, sustainability, and community engagement.

Are you familiar with Flevy? We are you shortcut to immediate value.
Flevy provides business best practices—the same as those produced by top-tier consulting firms and used by Fortune 100 companies. Our best practice business frameworks, financial models, and templates are of the same caliber as those produced by top-tier management consulting firms, like McKinsey, BCG, Bain, Deloitte, and Accenture. Most were developed by seasoned executives and consultants with 20+ years of experience.

Trusted by over 10,000+ Client Organizations
Since 2012, we have provided best practices to over 10,000 businesses and organizations of all sizes, from startups and small businesses to the Fortune 100, in over 130 countries.
AT&T GE Cisco Intel IBM Coke Dell Toyota HP Nike Samsung Microsoft Astrazeneca JP Morgan KPMG Walgreens Walmart 3M Kaiser Oracle SAP Google E&Y Volvo Bosch Merck Fedex Shell Amgen Eli Lilly Roche AIG Abbott Amazon PwC T-Mobile Broadcom Bayer Pearson Titleist ConEd Pfizer NTT Data Schwab

Retention Through Purpose-Driven Culture

Attracting talent is only the first step; retaining them requires a culture that actively supports and lives out the organization's purpose. A purpose-driven culture is one where the organization's values are reflected in every aspect of its operations, from decision-making processes to performance management systems. According to a report by McKinsey & Company, employees in purpose-driven organizations are four times more likely to report higher engagement levels. This highlights the critical role that purpose plays in not only attracting but also retaining talent.

Creating a purpose-driven culture involves integrating the organization's purpose into the daily experiences of employees. This can be achieved through various means, such as incorporating purpose into employee development programs, recognizing and rewarding contributions to the organization's purpose, and ensuring leadership models purpose-driven behaviors. For instance, Salesforce's 1-1-1 model of philanthropy, where the company contributes one percent of its product, equity, and employee time to community initiatives, actively involves employees in its purpose, thereby enhancing their connection to the organization and its mission.

Furthermore, providing opportunities for employees to engage in meaningful work that aligns with their personal values can significantly boost retention. This might include offering volunteer opportunities, supporting social impact projects, or enabling employees to work on initiatives that contribute to the organization's purpose. Such practices not only reinforce the organization's commitment to its purpose but also allow employees to feel a sense of personal fulfillment and alignment with their work.

Leadership's Role in Fostering a Purpose-Driven Organization

Leadership plays a crucial role in embedding purpose into the fabric of an organization. Leaders must not only articulate the organization's purpose but also demonstrate a genuine commitment to it through their actions and decisions. This involves setting a clear vision that aligns with the organization's purpose, making strategic decisions that reflect its commitment to societal and environmental issues, and embodying the values that the organization stands for.

Effective leaders also recognize the importance of engaging employees in conversations about the organization's purpose and how their work contributes to it. This can involve regular communication, feedback mechanisms, and forums for employees to share ideas on how to further the organization's purpose. For example, Unilever's Sustainable Living Plan not only sets ambitious goals for reducing environmental impact and increasing social impact but also involves employees at all levels in contributing to these goals, thereby strengthening their commitment and loyalty to the organization.

In conclusion, purpose plays a critical role in attracting and retaining millennial and Gen Z talent. Organizations that successfully integrate purpose into their Strategic Planning, Culture, and Leadership are more likely to engage and retain these generations. By demonstrating a genuine commitment to making a positive impact on society, organizations can align with the values of younger generations, thereby enhancing their attractiveness as employers and fostering a loyal and motivated workforce.

Best Practices in Purpose

Here are best practices relevant to Purpose from the Flevy Marketplace. View all our Purpose materials here.

Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.

Explore all of our best practices in: Purpose

Purpose Case Studies

For a practical understanding of Purpose, take a look at these case studies.

Agricultural Sustainability and Purpose Alignment Initiative

Scenario: The organization is a mid-sized agricultural business in North America grappling with aligning its operations with a newly articulated Purpose centered on sustainability and responsible farming practices.

Read Full Case Study

Strategic Purpose Alignment for D2C Apparel Brand in Sustainable Fashion

Scenario: A D2C apparel company in the sustainable fashion sector is grappling with aligning its operations with its core Purpose of promoting environmental sustainability.

Read Full Case Study

Purpose-Driven Transformation in the Maritime Industry

Scenario: The organization under examination operates within the maritime sector, facing significant challenges aligning its operations with a renewed corporate purpose.

Read Full Case Study

Purpose-Driven Brand Enhancement in Sports Apparel

Scenario: The organization in focus operates within the competitive sports apparel industry and has recently identified a misalignment between its brand image and its corporate purpose.

Read Full Case Study

Agritech Firm's Purpose-Driven Market Expansion Strategy

Scenario: An agritech company specializing in sustainable farming solutions is seeking to align its rapid market expansion with its core Purpose of enhancing global food security.

Read Full Case Study

Educational Platform Strategic Purpose Alignment for Online Learning Market

Scenario: A leading firm in the online education space is grappling with aligning its business operations to its core Purpose.

Read Full Case Study




Flevy is the world's largest knowledge base of best practices.


Leverage the Experience of Experts.

Find documents of the same caliber as those used by top-tier consulting firms, like McKinsey, BCG, Bain, Deloitte, Accenture.

Download Immediately and Use.

Our PowerPoint presentations, Excel workbooks, and Word documents are completely customizable, including rebrandable.

Save Time, Effort, and Money.

Save yourself and your employees countless hours. Use that time to work on more value-added and fulfilling activities.




Read Customer Testimonials

  •  
    "[Flevy] produces some great work that has been/continues to be of immense help not only to myself, but as I seek to provide professional services to my clients, it give me a large "tool box" of resources that are critical to provide them with the quality of service and outcomes they are expecting."

    – Royston Knowles, Executive with 50+ Years of Board Level Experience
  •  
    "If you are looking for great resources to save time with your business presentations, Flevy is truly a value-added resource. Flevy has done all the work for you and we will continue to utilize Flevy as a source to extract up-to-date information and data for our virtual and onsite presentations!"

    – Debbi Saffo, President at The NiKhar Group
  •  
    "One of the great discoveries that I have made for my business is the Flevy library of training materials.

    As a Lean Transformation Expert, I am always making presentations to clients on a variety of topics: Training, Transformation, Total Productive Maintenance, Culture, Coaching, Tools, Leadership Behavior, etc. Flevy "

    – Ed Kemmerling, Senior Lean Transformation Expert at PMG
  •  
    "As a consulting firm, we had been creating subject matter training materials for our people and found the excellent materials on Flevy, which saved us 100's of hours of re-creating what already exists on the Flevy materials we purchased."

    – Michael Evans, Managing Director at Newport LLC
  •  
    "The wide selection of frameworks is very useful to me as an independent consultant. In fact, it rivals what I had at my disposal at Big 4 Consulting firms in terms of efficacy and organization."

    – Julia T., Consulting Firm Owner (Former Manager at Deloitte and Capgemini)
  •  
    "Last Sunday morning, I was diligently working on an important presentation for a client and found myself in need of additional content and suitable templates for various types of graphics. Flevy.com proved to be a treasure trove for both content and design at a reasonable price, considering the time I "

    – M. E., Chief Commercial Officer, International Logistics Service Provider
  •  
    "FlevyPro provides business frameworks from many of the global giants in management consulting that allow you to provide best in class solutions for your clients."

    – David Harris, Managing Director at Futures Strategy
  •  
    "My FlevyPro subscription provides me with the most popular frameworks and decks in demand in today’s market. They not only augment my existing consulting and coaching offerings and delivery, but also keep me abreast of the latest trends, inspire new products and service offerings for my practice, and educate me "

    – Bill Branson, Founder at Strategic Business Architects



Download our FREE Strategy & Transformation Framework Templates

Download our free compilation of 50+ Strategy & Transformation slides and templates. Frameworks include McKinsey 7-S Strategy Model, Balanced Scorecard, Disruptive Innovation, BCG Experience Curve, and many more.