The latest patient case trend data and statistics around Coronavirus patient cases at the regional, country, and territory levels. US can be segmented into state groupings (e.g. Tri-state, New England, PNW, Re-opened States, Non-lockdown States). We track numerous metrics that other websites do not. Latest update on December 3, 2024. The statistics on each page can be downloaded in CSV files for you to perform your own trend and scenario analyses.

: CASE TREND DATA

The latest patient case trend data and statistics around Coronavirus patient cases for . You can download this data in CSV format to perform your own trend and scenario analyses.

Total Metrics

Daily Metrics

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Daily Growth Metrics (Last 30 Days)

Cases

Deaths

Dotted lines represent the 7-day moving average.

Active & Recovered Cases

Please note we only report historical data.

Date	Total Cases	New Cases	New Cases 7DMA*	Case Growth	Case Growth 7DMA	Total Deaths	New Deaths	New Deaths 7DMA	Death Growth	Death Growth 7DMA	Case Fatality Rate (CFR)
5/31/20	23,672	+468	+384	2.02%	1.74%	708	+12	+13	1.72%	1.98%	2.99%
5/30/20	23,204	+393	+375	1.72%	1.73%	696	+17	+13	2.5%	2.02%	3%
5/29/20	22,811	+429	+380	1.92%	1.79%	679	+10	+13	1.49%	2.08%	2.98%
5/28/20	22,382	+477	+382	2.18%	1.84%	669	+11	+13	1.67%	2.09%	2.99%
5/27/20	21,905	+321	+382	1.49%	1.88%	658	+14	+13	2.17%	2.23%	3%
5/26/20	21,584	+339	+387	1.6%	1.93%	644	+21	+14	3.37%	2.33%	2.98%
5/25/20	21,245	+259	+376	1.23%	1.91%	623	+6	+13	0.97%	2.2%	2.93%
5/24/20	20,986	+406	+385	1.97%	1.98%	617	+12	+15	1.98%	2.65%	2.94%
5/23/20	20,580	+432	+389	2.14%	2.05%	605	+17	+15	2.89%	2.85%	2.94%
5/22/20	20,148	+442	+403	2.24%	2.18%	588	+9	+16	1.55%	3.07%	2.92%
5/21/20	19,706	+476	+408	2.48%	2.27%	579	+15	+18	2.66%	3.47%	2.94%
5/20/20	19,230	+354	+401	1.88%	2.28%	564	+16	+18	2.92%	3.65%	2.93%
5/19/20	18,876	+260	+408	1.4%	2.37%	548	+13	+18	2.43%	3.7%	2.9%
5/18/20	18,616	+325	+424	1.78%	2.51%	535	+21	+18	4.09%	3.95%	2.87%
5/17/20	18,291	+433	+437	2.42%	2.65%	514	+17	+18	3.42%	3.99%	2.81%
5/16/20	17,858	+528	+450	3.05%	2.81%	497	+21	+17	4.41%	4.07%	2.78%
5/15/20	17,330	+483	+448	2.87%	2.89%	476	+20	+16	4.39%	4.03%	2.75%
5/14/20	16,847	+422	+451	2.57%	3.01%	456	+17	+17	3.87%	4.29%	2.71%
5/13/20	16,425	+402	+463	2.51%	3.19%	439	+14	+16	3.29%	4.3%	2.67%
5/12/20	16,023	+375	+475	2.4%	3.38%	425	+17	+16	4.17%	4.33%	2.65%
5/11/20	15,648	+416	+474	2.73%	3.46%	408	+17	+15	4.35%	4.35%	2.61%
5/10/20	15,232	+522	+474	3.55%	3.58%	391	+15	+15	3.99%	4.47%	2.57%
5/9/20	14,710	+515	+471	3.63%	3.7%	376	+15	+14	4.16%	4.36%	2.56%
5/8/20	14,195	+504	+476	3.68%	3.9%	361	+21	+13	6.18%	4.13%	2.54%
5/7/20	13,691	+507	+469	3.85%	4%	340	+13	+11	3.98%	3.85%	2.48%
5/6/20	13,184	+487	+474	3.84%	4.23%	327	+11	+11	3.48%	3.91%	2.48%
5/5/20	12,697	+366	+470	2.97%	4.38%	316	+13	+11	4.29%	4.07%	2.49%
5/4/20	12,331	+418	+475	3.51%	4.59%	303	+15	+12	5.21%	4.69%	2.46%
5/3/20	11,913	+502	+471	4.4%	4.74%	288	+9	+11	3.23%	4.7%	2.42%
5/2/20	11,411	+550	+469	5.06%	4.97%	279	+7	+11	2.57%	4.81%	2.45%
5/1/20	10,861	+455	+391	4.37%	4.25%	272	+11	+10	4.21%	4.44%	2.5%
4/30/20	10,406	+540	+462	5.47%	5.53%	261	+11	+11	4.4%	4.91%	2.51%
4/29/20	9,866	+456	+468	4.85%	6%	250	+11	+11	4.6%	5.35%	2.53%
4/28/20	9,410	+401	+469	4.45%	6.4%	239	+19	+11	8.64%	5.84%	2.54%
4/27/20	9,009	+392	+471	4.55%	6.8%	220	+11	+10	5.26%	5.56%	2.44%
4/26/20	8,617	+492	+453	6.06%	6.83%	209	+8	+10	3.98%	5.82%	2.43%
4/25/20	8,125	+0	+431	0	6.93%	201	+0	+10	0	6.11%	2.47%
4/24/20	8,125	+955	+495	13.32%	8.29%	201	+14	+11	7.49%	7.02%	2.47%
4/23/20	7,170	+578	+430	8.77%	8.1%	187	+13	+10	7.47%	7.06%	2.61%
4/22/20	6,592	+467	+404	7.62%	8.36%	174	+13	+9	8.07%	7.05%	2.64%
4/21/20	6,125	+415	+393	7.27%	8.93%	161	+10	+9	6.62%	7.36%	2.63%
4/20/20	5,710	+261	+373	4.79%	9.14%	151	+10	+8	7.09%	7.18%	2.64%
4/19/20	5,449	+343	+382	6.72%	10.12%	141	+8	+8	6.02%	7.89%	2.59%
4/18/20	5,106	+444	+371	9.52%	10.68%	133	+8	+9	6.4%	8.99%	2.6%
4/17/20	4,662	+501	+351	12.04%	11.31%	125	+9	+8	7.76%	8.9%	2.68%
4/16/20	4,161	+397	+324	10.55%	11.94%	116	+8	+8	7.41%	10.8%	2.79%
4/15/20	3,764	+392	+299	11.63%	12.35%	108	+10	+8	10.2%	11.11%	2.87%
4/14/20	3,372	+270	+273	8.7%	12.7%	98	+5	+8	5.38%	11.88%	2.91%
4/13/20	3,102	+325	+255	11.7%	13.01%	93	+10	+8	12.05%	13.74%	3%
4/12/20	2,777	+266	+210	10.59%	11.46%	83	+10	+7	13.7%	12.41%	2.99%
4/11/20	2,511	+308	+184	13.98%	10.91%	73	+4	+6	5.8%	12.68%	2.91%
4/10/20	2,203	+311	+162	16.44%	10.96%	69	+12	+6	21.05%	14.5%	3.13%
4/9/20	1,892	+224	+142	13.43%	11.39%	57	+5	+5	9.62%	14.74%	3.01%
4/8/20	1,668	+206	+125	14.09%	11.33%	52	+7	+5	15.56%	14.79%	3.12%
4/7/20	1,462	+143	+117	10.84%	12.62%	45	+7	+4	18.42%	15.09%	3.08%
4/6/20	1,319	+11	+110	0.84%	13.6%	38	+1	+4	2.7%	16.86%	2.88%
4/5/20	1,308	+83	+119	6.78%	15.67%	37	+5	+4	15.63%	20.76%	2.83%
4/4/20	1,225	+153	+124	14.27%	19.48%	32	+5	+3	18.52%	20.11%	2.61%
4/3/20	1,072	+175	+109	19.51%	19.56%	27	+5	+3	22.73%	28.89%	2.52%
4/2/20	897	+103	+100	12.97%	25.08%	22	+2	+2	10%	25.65%	2.45%
4/1/20	794	+149	+93	23.1%	28.25%	20	+3	+2	17.65%	24.22%	2.52%
3/31/20	645	+97	+78	17.7%	32.02%	17	+4	+2	30.77%	31.22%	2.64%
3/30/20	548	+73	+68	15.37%	34.19%	13	+3	+1	30%	26.83%	2.37%
3/29/20	475	+119	+57	33.43%	31.99%	10	+1	+1	11.11%	22.54%	2.11%
3/28/20	356	+46	+44	14.84%	35.12%	9	+4	+1	80%	20.95%	2.53%
3/27/20	310	+114	+40	58.16%	41.87%	5	+0	+0	0	9.52%	1.61%
3/26/20	196	+51	+26	35.17%	45.17%	5	+0	+0	0	16.67%	2.55%
3/25/20	145	+48	+19	49.48%	42.18%	5	+2	+0	66.67%	16.67%	3.45%
3/24/20	97	+24	+12	32.88%	35.12%	3	+0	+0	0	7.14%	3.09%
3/23/20	73	+0	+9	0	44.7%	3	+0	+0	0	21.43%	4.11%
3/22/20	73	+26	+10	55.32%	63.75%	3	+0	+0	0	21.43%	4.11%
3/21/20	47	+18	+6	62.07%	55.85%	3	+0	+0	0	21.43%	6.38%
3/20/20	29	+13	+4	81.25%	46.98%	3	+1	+0	50%	21.43%	10.34%
3/19/20	16	+2	+2	14.29%	63.95%	2	+0	+0	0	14.29%	12.5%
3/18/20	14	+0	+2	0	61.9%	2	+0	+0	0	14.29%	14.29%
3/17/20	14	+7	+2	100%	61.9%	2	+1	+0	100%	14.29%	14.29%
3/16/20	7	+4	+1	133.33%	47.62%	1	+0	+0	0	0	14.29%
3/15/20	3	+0	+0	0	28.57%	1	+0	+0	0	0	33.33%
3/14/20	3	+0	+0	0	28.57%	1	+0	+0	0	0	33.33%
3/13/20	3	+2	+0	200%	28.57%	1	+1	+0	0	0	33.33%
3/12/20	1	+0	+0	0	0	0	+0	+0	0	0	0%
3/11/20	1	+0	+0	0	0	0	+0	+0	0	0	0%
3/10/20	1	+0	+0	0	0	0	+0	+0	0	0	0%
3/9/20	1	+0	+0	0	0	0	+0	+0	0	0	0%
3/8/20	1	+0	+0	0	0	0	+0	+0	0	0	0%
3/7/20	1	+0	+0	0	0	0	+0	+0	0	0	0%
3/6/20	1	+0	+0	0	0	0	+0	+0	0	0	0%
3/5/20	1	+0	+0	0	0	0	+0	+0	0	0	0%
3/4/20	1	+0	+1	0	0	0	+0	+0	0	0	0%
3/3/20	1	+1	+1	0	0	0	+0	+0	0	0	0%

* 7DMA represents the 7-day moving average. This presents a more accurate representation of the trends, as it evens out any weekly seasonality patterns (e.g. weekday vs. weekend testing capacity differences).
** Adjusted CFR is calculated as (Total Deaths) divided by (Total Deaths + Total Recoveries). We believe this may provide more insight, as this metric does not include patients who are currently sick.

Download Dashboard Raw Data (CSV) or Copy/Paste Data Directly

The data below is tab-delimited. You can copy and paste it directly into Excel.

Date Total Cases New Cases New Cases 7-Day Moving Average Case Growth Cases Growth 7DMA Total Deaths New Deaths New Deaths 7DMA Death Growth Death Growth 7DMA Total Recoveries New Recoveries Recovery Rate Active Cases Case Fatality Rate (CFR) Adjusted CFR Total Deaths per MM Population Total Cases per MM Population Active Cases per ICU Bed 2020-05-31 23672 468 384 2.02% 1.74% 708 12 13 1.72% 1.98% 9538 227 40.29% 13426 2.99% 6.91% 0 0 2020-05-30 23204 393 375 1.72% 1.73% 696 17 13 2.5% 2.02% 9311 377 40.13% 13197 3% 6.96% 0 0 2020-05-29 22811 429 380 1.92% 1.79% 679 10 13 1.49% 2.08% 8934 495 39.17% 13198 2.98% 7.06% 0 0 2020-05-28 22382 477 382 2.18% 1.84% 669 11 13 1.67% 2.09% 8439 444 37.7% 13274 2.99% 7.35% 0 0 2020-05-27 21905 321 382 1.49% 1.88% 658 14 13 2.17% 2.23% 7995 420 36.5% 13252 3% 7.6% 0 0 2020-05-26 21584 339 387 1.6% 1.93% 644 21 14 3.37% 2.33% 7575 341 35.1% 13365 2.98% 7.84% 0 0 2020-05-25 21245 259 376 1.23% 1.91% 623 6 13 0.97% 2.2% 7234 126 34.05% 13388 2.93% 7.93% 0 0 2020-05-24 20986 406 385 1.97% 1.98% 617 12 15 1.98% 2.65% 7108 179 33.87% 13261 2.94% 7.99% 0 0 2020-05-23 20580 432 389 2.14% 2.05% 605 17 15 2.89% 2.85% 6929 344 33.67% 13046 2.94% 8.03% 0 0 2020-05-22 20148 442 403 2.24% 2.18% 588 9 16 1.55% 3.07% 6585 358 32.68% 12975 2.92% 8.2% 0 0 2020-05-21 19706 476 408 2.48% 2.27% 579 15 18 2.66% 3.47% 6227 272 31.6% 12900 2.94% 8.51% 0 0 2020-05-20 19230 354 401 1.88% 2.28% 564 16 18 2.92% 3.65% 5955 323 30.97% 12711 2.93% 8.65% 0 0 2020-05-19 18876 260 408 1.4% 2.37% 548 13 18 2.43% 3.7% 5632 356 29.84% 12696 2.9% 8.87% 0 0 2020-05-18 18616 325 424 1.78% 2.51% 535 21 18 4.09% 3.95% 5276 160 28.34% 12805 2.87% 9.21% 0 0 2020-05-17 18291 433 437 2.42% 2.65% 514 17 18 3.42% 3.99% 5116 210 27.97% 12661 2.81% 9.13% 0 0 2020-05-16 17858 528 450 3.05% 2.81% 497 21 17 4.41% 4.07% 4906 433 27.47% 12455 2.78% 9.2% 0 0 2020-05-15 17330 483 448 2.87% 2.89% 476 20 16 4.39% 4.03% 4473 330 25.81% 12381 2.75% 9.62% 0 0 2020-05-14 16847 422 451 2.57% 3.01% 456 17 17 3.87% 4.29% 4143 427 24.59% 12248 2.71% 9.92% 0 0 2020-05-13 16425 402 463 2.51% 3.19% 439 14 16 3.29% 4.3% 3716 343 22.62% 12270 2.67% 10.57% 0 0 2020-05-12 16023 375 475 2.4% 3.38% 425 17 16 4.17% 4.33% 3373 85 21.05% 12225 2.65% 11.19% 0 0 2020-05-11 15648 416 474 2.73% 3.46% 408 17 15 4.35% 4.35% 3288 228 21.01% 11952 2.61% 11.04% 0 0 2020-05-10 15232 522 474 3.55% 3.58% 391 15 15 3.99% 4.47% 3060 151 20.09% 11781 2.57% 11.33% 0 0 2020-05-09 14710 515 471 3.63% 3.7% 376 15 14 4.16% 4.36% 2909 203 19.78% 11425 2.56% 11.45% 0 0 2020-05-08 14195 504 476 3.68% 3.9% 361 21 13 6.18% 4.13% 2706 310 19.06% 11128 2.54% 11.77% 0 0 2020-05-07 13691 507 469 3.85% 4% 340 13 11 3.98% 3.85% 2396 299 17.5% 10955 2.48% 12.43% 0 0 2020-05-06 13184 487 474 3.84% 4.23% 327 11 11 3.48% 3.91% 2097 222 15.91% 10760 2.48% 13.49% 0 0 2020-05-05 12697 366 470 2.97% 4.38% 316 13 11 4.29% 4.07% 1875 256 14.77% 10506 2.49% 14.42% 0 0 2020-05-04 12331 418 475 3.51% 4.59% 303 15 12 5.21% 4.69% 1619 71 13.13% 10409 2.46% 15.76% 0 0 2020-05-03 11913 502 471 4.4% 4.74% 288 9 11 3.23% 4.7% 1548 50 12.99% 10077 2.42% 15.69% 0 0 2020-05-02 11411 550 469 5.06% 4.97% 279 7 11 2.57% 4.81% 1498 85 13.13% 9634 2.45% 15.7% 0 0 2020-05-01 10861 455 391 4.37% 4.25% 272 11 10 4.21% 4.44% 1413 175 13.01% 9176 2.5% 16.14% 0 0 2020-04-30 10406 540 462 5.47% 5.53% 261 11 11 4.4% 4.91% 1238 135 11.9% 8907 2.51% 17.41% 0 0 2020-04-29 9866 456 468 4.85% 6% 250 11 11 4.6% 5.35% 1103 111 11.18% 8513 2.53% 18.48% 0 0 2020-04-28 9410 401 469 4.45% 6.4% 239 19 11 8.64% 5.84% 992 128 10.54% 8179 2.54% 19.42% 0 0 2020-04-27 9009 392 471 4.55% 6.8% 220 11 10 5.26% 5.56% 864 24 9.59% 7925 2.44% 20.3% 0 0 2020-04-26 8617 492 453 6.06% 6.83% 209 8 10 3.98% 5.82% 840 58 9.75% 7568 2.43% 19.92% 0 0 2020-04-25 8125 0 431 0 6.93% 201 0 10 0 6.11% 782 0 9.62% 7142 2.47% 20.45% 0 0 2020-04-24 8125 955 495 13.32% 8.29% 201 14 11 7.49% 7.02% 782 278 9.62% 7142 2.47% 20.45% 0 0 2020-04-23 7170 578 430 8.77% 8.1% 187 13 10 7.47% 7.06% 504 80 7.03% 6479 2.61% 27.06% 0 0 2020-04-22 6592 467 404 7.62% 8.36% 174 13 9 8.07% 7.05% 424 57 6.43% 5994 2.64% 29.1% 0 0 2020-04-21 6125 415 393 7.27% 8.93% 161 10 9 6.62% 7.36% 367 8 5.99% 5597 2.63% 30.49% 0 0 2020-04-20 5710 261 373 4.79% 9.14% 151 10 8 7.09% 7.18% 359 12 6.29% 5200 2.64% 29.61% 0 0 2020-04-19 5449 343 382 6.72% 10.12% 141 8 8 6.02% 7.89% 347 72 6.37% 4961 2.59% 28.89% 0 0 2020-04-18 5106 444 371 9.52% 10.68% 133 8 9 6.4% 8.99% 275 29 5.39% 4698 2.6% 32.6% 0 0 2020-04-17 4662 501 351 12.04% 11.31% 125 9 8 7.76% 8.9% 246 60 5.28% 4291 2.68% 33.69% 0 0 2020-04-16 4161 397 324 10.55% 11.94% 116 8 8 7.41% 10.8% 186 43 4.47% 3859 2.79% 38.41% 0 0 2020-04-15 3764 392 299 11.63% 12.35% 108 10 8 10.2% 11.11% 143 24 3.8% 3513 2.87% 43.03% 0 0 2020-04-14 3372 270 273 8.7% 12.7% 98 5 8 5.38% 11.88% 119 22 3.53% 3155 2.91% 45.16% 0 0 2020-04-13 3102 325 255 11.7% 13.01% 93 10 8 12.05% 13.74% 97 8 3.13% 2912 3% 48.95% 0 0 2020-04-12 2777 266 210 10.59% 11.46% 83 10 7 13.7% 12.41% 89 10 3.2% 2605 2.99% 48.26% 0 0 2020-04-11 2511 308 184 13.98% 10.91% 73 4 6 5.8% 12.68% 79 18 3.15% 2359 2.91% 48.03% 0 0 2020-04-10 2203 311 162 16.44% 10.96% 69 12 6 21.05% 14.5% 61 16 2.77% 2073 3.13% 53.08% 0 0 2020-04-09 1892 224 142 13.43% 11.39% 57 5 5 9.62% 14.74% 45 10 2.38% 1790 3.01% 55.88% 0 0 2020-04-08 1668 206 125 14.09% 11.33% 52 7 5 15.56% 14.79% 35 7 2.1% 1581 3.12% 59.77% 0 0 2020-04-07 1462 143 117 10.84% 12.62% 45 7 4 18.42% 15.09% 28 0 1.92% 1389 3.08% 61.64% 0 0 2020-04-06 1319 11 110 0.84% 13.6% 38 1 4 2.7% 16.86% 28 0 2.12% 1253 2.88% 57.58% 0 0 2020-04-05 1308 83 119 6.78% 15.67% 37 5 4 15.63% 20.76% 28 3 2.14% 1243 2.83% 56.92% 0 0 2020-04-04 1225 153 124 14.27% 19.48% 32 5 3 18.52% 20.11% 25 3 2.04% 1168 2.61% 56.14% 0 0 2020-04-03 1072 175 109 19.51% 19.56% 27 5 3 22.73% 28.89% 22 3 2.05% 1023 2.52% 55.1% 0 0 2020-04-02 897 103 100 12.97% 25.08% 22 2 2 10% 25.65% 19 6 2.12% 856 2.45% 53.66% 0 0 2020-04-01 794 149 93 23.1% 28.25% 20 3 2 17.65% 24.22% 13 3 1.64% 761 2.52% 60.61% 0 0 2020-03-31 645 97 78 17.7% 32.02% 17 4 2 30.77% 31.22% 10 2 1.55% 618 2.64% 62.96% 0 0 2020-03-30 548 73 68 15.37% 34.19% 13 3 1 30% 26.83% 8 2 1.46% 527 2.37% 61.9% 0 0 2020-03-29 475 119 57 33.43% 31.99% 10 1 1 11.11% 22.54% 6 1 1.26% 459 2.11% 62.5% 0 0 2020-03-28 356 46 44 14.84% 35.12% 9 4 1 80% 20.95% 5 0 1.4% 342 2.53% 64.29% 0 0 2020-03-27 310 114 40 58.16% 41.87% 5 0 0 0 9.52% 5 4 1.61% 300 1.61% 50% 0 0 2020-03-26 196 51 26 35.17% 45.17% 5 0 0 0 16.67% 1 0 0.51% 190 2.55% 83.33% 0 0 2020-03-25 145 48 19 49.48% 42.18% 5 2 0 66.67% 16.67% 1 0 0.69% 139 3.45% 83.33% 0 0 2020-03-24 97 24 12 32.88% 35.12% 3 0 0 0 7.14% 1 0 1.03% 93 3.09% 75% 0 0 2020-03-23 73 0 9 0 44.7% 3 0 0 0 21.43% 1 0 1.37% 69 4.11% 75% 0 0 2020-03-22 73 26 10 55.32% 63.75% 3 0 0 0 21.43% 1 0 1.37% 69 4.11% 75% 0 0 2020-03-21 47 18 6 62.07% 55.85% 3 0 0 0 21.43% 1 1 2.13% 43 6.38% 75% 0 0 2020-03-20 29 13 4 81.25% 46.98% 3 1 0 50% 21.43% 0 0 0% 26 10.34% 100% 0 0 2020-03-19 16 2 2 14.29% 63.95% 2 0 0 0 14.29% 0 0 0% 14 12.5% 100% 0 0 2020-03-18 14 0 2 0 61.9% 2 0 0 0 14.29% 0 0 0% 12 14.29% 100% 0 0 2020-03-17 14 7 2 100% 61.9% 2 1 0 100% 14.29% 0 0 0% 12 14.29% 100% 0 0 2020-03-16 7 4 1 133.33% 47.62% 1 0 0 0 0 0 0 0% 6 14.29% 100% 0 0 2020-03-15 3 0 0 0 28.57% 1 0 0 0 0 0 0 0% 2 33.33% 100% 0 0 2020-03-14 3 0 0 0 28.57% 1 0 0 0 0 0 0 0% 2 33.33% 100% 0 0 2020-03-13 3 2 0 200% 28.57% 1 1 0 0 0 0 0 0% 2 33.33% 100% 0 0 2020-03-12 1 0 0 0 0 0 0 0 0 0 0 0 0% 1 0% 0 0 0 2020-03-11 1 0 0 0 0 0 0 0 0 0 0 0 0% 1 0% 0 0 0 2020-03-10 1 0 0 0 0 0 0 0 0 0 0 0 0% 1 0% 0 0 0 2020-03-09 1 0 0 0 0 0 0 0 0 0 0 0 0% 1 0% 0 0 0 2020-03-08 1 0 0 0 0 0 0 0 0 0 0 0 0% 1 0% 0 0 0 2020-03-07 1 0 0 0 0 0 0 0 0 0 0 0 0% 1 0% 0 0 0 2020-03-06 1 0 0 0 0 0 0 0 0 0 0 0 0% 1 0% 0 0 0 2020-03-05 1 0 0 0 0 0 0 0 0 0 0 0 0% 1 0% 0 0 0 2020-03-04 1 0 1 0 0 0 0 0 0 0 0 0 0% 1 0% 0 0 0 2020-03-03 1 1 1 0 0 0 0 0 0 0 0 0 0% 1 0% 0 0 0

NEED HELP MANAGING THROUGH THIS CRISIS?

Improve the growth and efficiency of your organization by leveraging Flevy's library of best practice frameworks, templates, and tools. Our materials are of the same caliber as those produced by top-tier management consulting firms, like McKinsey, BCG, Bain, and Accenture; and used by Fortune 100 organizations.

Below, we have selected a couple management areas that are most relevant to this current Coronavirus crisis.

Customer-centric Design (CCD)

Digital Transformation Strategy

145-slide PowerPoint deck
Price: $89.00
Digital Transformation is being embraced by organizations across most industries, as the role of technology shifts from being a business... [full details]
Customer Experience Strategy - Template and Guide

56-slide PowerPoint deck
Price: $45.00
Customer Experience is fast becoming the key business battleground in many markets. In order to be successful it is critical that all... [full details]
Design Thinking

225-slide PowerPoint deck and supporting PDF
Price: $89.00
[NOTE: Our Design Thinking presentation has been trusted by an array of prestigious organizations, including industry leaders such as... [full details]
Customer Journey Mapping

143-slide PowerPoint deck
Price: $79.00
Customer Journey Mapping is the process of creating a graphical representation of the steps and stages a customer goes through to... [full details]
Six Building Blocks of Digital Transformation

35-slide PowerPoint deck
Price: $25.00
Digital Transformation touches practically every function in the entire organization. This thus requires an unprecedented amount of... [full details]
Customer Journey Mapping - Guide & Templates

67-slide PowerPoint deck and supporting PowerPoint deck
Price: $40.00
This Guide will take you through step-by-step detailed instructions to help you create a Customer Journey Map - a visual representation of... [full details]
10 Principles of Customer Strategy

22-slide PowerPoint deck
Price: $25.00
It's no longer enough to target a few, select purchasers and develop products for that clientele. The key ingredient that most leaders... [full details]
Customer Experience Maturity Assessment

30-slide PowerPoint deck and supporting Excel workbook
Price: $35.00
Delivering great customer experiences is one of the true differentiators of many of the great organisations of our time. However,... [full details]
Value Creation: Impact of Customer Experience (CX)

22-slide PowerPoint deck
Price: $25.00
With the evolving technology, leaders will have to keep evolving their Customer Experience (CX) approaches to secure additional avenues of... [full details]
Complete Guide to Customer-centric Design (CCD)

103-slide PowerPoint deck
Price: $69.00
In the Digital Age, the number of ways to reach and service our customers is proliferating. Likewise, customers' expectations are... [full details]
Customer Journey Assessment & Checklist

42-slide PowerPoint deck
Price: $49.00
The Customer Journey represents the complete experience a customer has with a brand, encompassing every interaction from initial awareness... [full details]
Customer Journey Map

34-slide PowerPoint deck
Price: $25.00
In a rapidly evolving marketplace where customer expectations are constantly changing, organizations must find ways to connect with their... [full details]
Ohmae's 3C Model (Strategic Triangle)

33-slide PowerPoint deck
Price: $25.00
Dr. Kenichi Ohmae, a Japanese organizational theorist and strategy guru, proposed the 3C Model in 1982. The concept was published in his... [full details]
Customer-centric Culture

23-slide PowerPoint deck
Price: $25.00
The use of Internet and other online tools have turned consumers to be more empowered and are now shopping differently. Customers are... [full details]
Customer Experience Blueprint

9-page Word document
Price: $49.00
This document is for designing customer experience strategy for your organisation. It has been used by hundreds of organisations around the... [full details]
Customer Experience (CX) Management Models

148-slide PowerPoint deck
Price: $59.00
This presentation is a collection of PowerPoint diagrams and templates used to convey **30 different Customer Experience (CX)... [full details]
Customer Centric Culture Self Assessment Framework

21-slide PowerPoint deck and supporting ZIP
Price: $35.00
Having a company culture which is truly customer centric is critical to business success in a world where delivering great customer... [full details]
Customer Experience (CX) Pyramid

23-slide PowerPoint deck
Price: $25.00
Many organizations have invested heavily in conventional methods of doing business, backed by in person or over-the-phone Customer... [full details]
Customer Value Driven Strategic Approach

38-page PDF document
Price: $44.90
This document is dealing with strategic planning from a specific perspective; how we can better understand the real needs of our existing... [full details]
Customer Loyalty

89-slide PowerPoint deck
Price: $99.99
Customer loyalty is all about attracting the right customer, getting them to buy, buy often, buy in higher quantities and bring you even... [full details]
Six Building Blocks of a Customer-Centric Organization

32-slide PowerPoint deck
Price: $25.00
More and more organizations are shifting a traditional Product-focused model to becoming a Customer-centric Organization. To do this... [full details]
Customer Experience

21-slide PowerPoint deck
Price: $25.00
Emerging technology trends are driving businesses to Digital Transformation across industries. At the core of most Digital Transformation... [full details]
Customer Journey Management Tools - Implementation Toolkit

Excel workbook and supporting ZIP
Price: $249.00
The Customer Journey Management Tools Toolkit includes a set of best-practice templates, step-by-step workplans, and maturity diagnostics... [full details]
Customer Experience (CX) Strategy

261-slide PowerPoint deck
Price: $99.00
Curated by McKinsey-trained Executives Elevate Your Business with a Complete Customer Experience Strategy Business... [full details]

CRM and the Customer Experience

25-slide PowerPoint deck
Price: $25.00
This presentation discusses Customer Relationship Management (CRM) strategy and developing the Customer Experience (CXP). This is the... [full details]

Customer Experience Assessment Handbook

138-slide PowerPoint deck
Price: $89.00
Curated by McKinsey-trained Executives Unlocking Success: The Comprehensive Customer Experience Assessment Handbook Welcome... [full details]

Jobs-to-Be-Done (JTBD) Theory

35-slide PowerPoint deck
Price: $25.00
The enormous amount of data available today should have made it easy for organizations to capture what the customers hope to achieve. ... [full details]

REAN Model

34-slide PowerPoint deck
Price: $25.00
Attracting, engaging, and retaining customers can be challenging not only for starting organizations, but also for long-running ones due to... [full details]

Omni-channel Customer Journey Design

22-slide PowerPoint deck
Price: $25.00
Digital-native organizations are digitizing their entire critical Customer Journeys at scale to realize improved Customer Experiences and... [full details]

Customer-centric Organization: Core Capabilities (Part I)

24-slide PowerPoint deck
Price: $25.00
Today's customers are better informed, better connected, and more demanding that ever before. CEOs are now concerned about Customer... [full details]

Customer Experience Transformation: Customer Care

22-slide PowerPoint deck
Price: $25.00
Designing an excellent Customer Journey is critical to a Customer Experience Transformation. Our company must undertake an end-to-end... [full details]

Mobile Customer Journey and Experience Design

26-slide PowerPoint deck
Price: $25.00
Mobile currently represents one of the greatest opportunities to drive Customer Experience Innovation and Disruption. As customer behavior... [full details]

Customer Journey Mapping Poster

3-page PDF document and supporting PowerPoint deck
Price: $20.00
Customer Journey Mapping is the process of creating a graphical representation of the steps and stages a customer goes through to... [full details]

Customer Experience: Connected Customer Strategy

27-slide PowerPoint deck
Price: $25.00
With each passing day, the tactics that organizations use to connect with their customers are undergoing rapid Transformation. By... [full details]

Human-centered Design (HCD)

18-slide PowerPoint deck
Price: $25.00
Human-centered design (HCD) is a management framework that takes into account the human perspective in all steps of the problem-solving... [full details]

Customer-centric Organization: Core Capabilities (Part III)

24-slide PowerPoint deck
Price: $25.00
Today's customers are better informed, better connected, and more demanding that ever before. CEOs are now concerned about Customer... [full details]

Customer-centric Organization: Core Capabilities (Part II)

27-slide PowerPoint deck
Price: $25.00
Today's customers are better informed, better connected, and more demanding that ever before. CEOs are now concerned about Customer... [full details]

Omnichannel Marketing

19-slide PowerPoint deck
Price: $25.00
In the Digital Age, how customers interact with brands has become nonlinear due to the proliferation of touch points across channels,... [full details]

Customer Experience Primer

23-slide PowerPoint deck
Price: $25.00
Our company must create exceptional Customer Experiences that set us apart from our competitors. The starting point of every Customer... [full details]

Design-driven Culture

24-slide PowerPoint deck
Price: $25.00
Over time, we are seeing the growing importance of Customer Experience. As it becomes more and more difficult to separate the experience... [full details]

Jobs-to-Be-Done (JTBD) Growth Strategy Matrix

32-slide PowerPoint deck
Price: $25.00
After the identification of a customer group, it is time for the organization to decide which of them it should target and how. It needs... [full details]

Value Managed Relationships Analysis

80-slide PowerPoint deck
Price: $99.99
A Value Managed Relationship (VMR) is a full partnership between a customer and a goal is to maximize quality and... [full details]

Customer-centric Organization: The Customer Department

23-slide PowerPoint deck
Price: $25.00
The days of mass markets, mass media communications, and little-to-none direct interface with customers are long gone. This age of... [full details]

Customer-centric Culture of Innovation

25-slide PowerPoint deck
Price: $25.00
A large majority of organizations rarely focus on gathering and utilizing customer-centric knowledge. So much so that they even introduce... [full details]

Customer-centricity Primer

33-slide PowerPoint deck
Price: $25.00
Advances in technology and communication, combine with the explosive growth in data information, have given rise to a more empowered global... [full details]

More and Better Customers - Action Plan Persona (Avatar)

32-page PDF document
Price: $97.00
Define and reach your business's ideal customers and convert them without spending more on marketing. A "Buyer Persona"... [full details]

Consumer Benefits Ladder

23-slide PowerPoint deck
Price: $25.00
Marketing, today, is about developing great ideas and creating customer experiences that consumers discuss further in their circle. Top... [full details]

Voice of the Customer (VOC)

30-slide PowerPoint deck
Price: $25.00
Understanding customers, their desires and requirements, is absolutely essential for organizations to deliver excellent Customer... [full details]

Demand Window Strategy

19-slide PowerPoint deck
Price: $25.00
In the Digital Age, the shopping experience has become increasingly complex. The number of channels and touchpoints has increased... [full details]

360 Customer View - Implementation Toolkit

Excel workbook and supporting ZIP
Price: $249.00
The 360 Customer View Implementation Toolkit includes a set of best practice templates, step-by-step workplans, and maturity diagnostics... [full details]

Chief Experience Officer (CXO) Toolkit

219-slide PowerPoint deck
Price: $99.00
Curated by McKinsey-trained Executives levate Your Business with the Complete **Chief Experience Officer (CXO) Business... [full details]

Customer Success Handbook

135-slide PowerPoint deck
Price: $89.00
Curated by McKinsey-trained Executives Unlock Success with the Complete Customer Success Handbook Introducing the **Complete... [full details]

Customer-Centricity

110-slide PowerPoint deck
Price: $79.00
In today's competitive business landscape, customer-centricity stands as a pivotal strategy that organizations must adopt to thrive.... [full details]

Experience Economy

34-slide PowerPoint deck
Price: $25.00
The concept of the "Experience Economy" represents a significant shift in the way organizations think about and interact with... [full details]

Breakthrough Customer Experience (CX)

22-slide PowerPoint deck
Price: $25.00
The constant advancement in technology has raised the expectations of customers in terms of their interaction with companies. ... [full details]

Organic Growth Framework (OGF) Series: Primer

31-slide PowerPoint deck
Price: $25.00
Growth can be achieved through corporate marketing (i.e. organic growth) or M&A (i.e. inorganic growth). The traditional... [full details]

Big Pharma (Module 3): Digital User Experience

36-slide PowerPoint deck
Price: $49.00
Give marketers the foundational digital skills they need to plan, manage and measure marketing programs using a complete multichannel mix... [full details]

Customer Engagement - Implementation Toolkit

Excel workbook and supporting ZIP
Price: $249.00
The Customer Engagement Toolkit includes a set of best-practice templates, step-by-step workplans, and maturity diagnostics for any... [full details]

Customer Journey Analytics - Implementation Toolkit

Excel workbook and supporting ZIP
Price: $149.00
Save time, empower your teams and effectively upgrade your processes with access to this practical Customer Journey Analytics Toolkit and... [full details]

End-User Experience Monitoring - Implementation Toolkit

Excel workbook and supporting ZIP
Price: $149.00
Save time, empower your teams and effectively upgrade your processes with access to this practical End-User Experience Monitoring Toolkit... [full details]

Holistic Customer Experience - Implementation Toolkit

Excel workbook and supporting ZIP
Price: $249.00
The Holistic Customer Experience Toolkit includes a set of best-practice templates, step-by-step workplans, and maturity diagnostics for... [full details]

RATER Model

29-slide PowerPoint deck
Price: $25.00
Measuring and improving service quality is crucial for enhancing Customer Satisfaction, Customer Loyalty, and overall business success. ... [full details]

Kanban Board: User Experience

Excel workbook
Price: $89.00
A Kanban Board is a Lean & Agile Project Management tool used to implement Kanban to manage work at a personal or organizational... [full details]

Customer Effort Score (CES)

30-slide PowerPoint deck
Price: $25.00
In a world where Customer Loyalty and Satisfaction are paramount, the Customer Effort Score (CES) emerges as a beacon guiding... [full details]

McKinsey Consumer Decision Journey Framework

193-slide PowerPoint deck
Price: $89.00
Curated by McKinsey-trained Executives Unlocking Success with the McKinsey Consumer Decision Journey Business Toolkit Are you... [full details]

Jobs to Be Done (JTBD) Framework

189-slide PowerPoint deck
Price: $89.00
Introducing the Comprehensive Jobs-to-Be-Done Framework Toolkit: Revolutionizing Innovation, Product Development, and Marketing... [full details]

The Hooked Model

32-slide PowerPoint deck
Price: $25.00
Marketers have always been curious about why some service or product offerings seem irresistibly appealing while others fade into... [full details]

Customer Interaction Strategy

114-slide PowerPoint deck
Price: $89.00
Curated by McKinsey-trained Executives Unlocking Success: The Ultimate Customer Interaction Strategy Business Toolkit Are you... [full details]

Octalysis Framework

37-slide PowerPoint deck
Price: $25.00
In today's digital landscape, where user engagement and motivation are crucial for organizational success, organizations across sectors... [full details]

Customer Experience Design - Implementation Toolkit

Excel workbook and supporting ZIP
Price: $249.00
Customer Experience Design is essential for creating engaging, seamless interactions that foster customer loyalty and satisfaction. By... [full details]

Business Continuity Management (BCM) and Crisis Management

Business Continuity Plan (BCP) Template

20-page Word document and supporting ZIP
Price: $39.00
A Business Continuity Plan (BCP) is a plan to continue operations if a place of business is affected by different levels of... [full details]

Business Continuity and Disaster Recovery Checklist

55-slide PowerPoint deck
Price: $49.00
Over the past couple decades, Business Continuity Planning (BCP) and Disaster Recovery (DR) have become crucial for... [full details]

Business Continuity Planning - Guide, Process and Tools

61-slide PowerPoint deck
Price: $69.00
The disruption COVID-19 caused has made businesses more aware of the importance of business continuity planning (BCP) for effective... [full details]

Business Continuity Risk Assessment (BCRA) Templates

6-page Word document and supporting ZIP
Price: $20.00
A Business Continuity Risk Assessment (BCRA) is part of Business Continuity Management. A BCRA must be carried out to assess the... [full details]

Business Continuity Planning (BCP) & Disaster Recovery (DR) Templates

Excel workbook
Price: $49.00
This Excel document provides a set of templates to capture data and analysis when conducting a Business Continuity Planning (BCP)... [full details]

Business Impact Analysis (BIA) Questionnaire Templates

11-page Word document and supporting Word
Price: $39.00
Managing all the aspects of the business to ensure business continuity is referred to as Business Continuity Management. It means being... [full details]

Crisis Recovery Strategy

21-slide PowerPoint deck
Price: $25.00
Many organizations are unable to successfully recover from a crisis and end up bankrupt. Organizations typically react to crises by... [full details]

Business Continuity Management System - Best Practices

30-slide PowerPoint deck
Price: $39.00
A business disruption, whether due to natural, accidental or deliberate incidents, can have a major impact on an organization. Business... [full details]

ISO 22301:2019 (Security & Resilience - BCMS) Awareness

75-slide PowerPoint deck
Price: $69.00
ISO 22301:2019, Security and Resilience - Business Continuity Management System (BCMS), is an internationally recognized standard... [full details]

Crisis Management Strategy

114-slide PowerPoint deck
Price: $89.00
Curated by McKinsey-trained Executives Unlocking Success in Crisis Management: Your Comprehensive Business Toolkit In the... [full details]

BCM and IT DR - Implementation Toolkit

Excel workbook and supporting ZIP
Price: $149.00
The Business Continuity Management (BCM) and IT Disaster Recovery (DR) Implementation Toolkit includes a set of... [full details]

Crisis Management Plan

10-page Word document
Price: $20.00
This document is a 10-page template for a Crisis Management Plan. It is easily customizable in MS Word format. This Crisis Management... [full details]

Business Impact Analysis (BIA) Procedures

8-page Word document
Price: $20.00
This is an 8-page template for a Business Analysis (BIA) Procedures document to be used in an organization's Business Continuity... [full details]

Crisis Management: 10 First Steps

24-slide PowerPoint deck
Price: $25.00
As environments become disruptive and unpredictable (both natural and unnatural), the need for Crisis Management has grown to be increasing... [full details]

Assessment Dashboard - Business Continuity

Excel workbook and supporting ZIP
Price: $79.00
Here are several sample Business Continuity requirements: * Response plans (Incident Response and Business Continuity) and... [full details]

Business Crisis Management

48-slide PowerPoint deck
Price: $49.99
This presentation will provide excellent material for a 3 days course. The reader and course participant will gain hands-on learning... [full details]

Business Continuity Management - Leadership. Governance, & ISO Methodologies

159-slide PowerPoint deck
Price: $129.00
BCMs Comprehensive Guide- Leadership, Governance and ISO 22301 Methodologies. It is expected that Pandemics, Fires, Floods,... [full details]

Assessment Dashboard - Data Loss Prevention

Excel workbook and supporting ZIP
Price: $79.00
Here are several sample Data Loss Prevention requirements: * You don't want to be informed of a data loss incident from the users... [full details]

Interim Management Business Toolkit

131-slide PowerPoint deck
Price: $89.00
Introducing the Ultimate Interim Management Business Toolkit: Unlocking Your Success in Times of Change Are you ready to take your... [full details]

ISO 22301 Business Continuity Management System MasterClass

112-slide PowerPoint deck
Price: $77.90
Buy Your Copy & Achieve Success Now! Greatest barriers to ISO 22301 implementation and how to overcome them. Why do 30% of ISO 22301... [full details]

Scenario Planning in Crisis

30-slide PowerPoint deck
Price: $25.00
Wars, downturns, calamities, pandemics, and other crises drive businesses into uncertain situations, low turnovers, stagnant growth,... [full details]

Crisis Management and Response - Implementation Toolkit

Excel workbook and supporting ZIP
Price: $249.00
The Crisis Management and Response Implementation Toolkit includes a set of best-practice templates, step-by-step workplans, and maturity... [full details]

Crisis Leadership - Implementation Toolkit

Excel workbook and supporting ZIP
Price: $249.00
The Crisis Leadership Implementation Toolkit includes a set of best-practice templates, step-by-step workplans, and maturity diagnostics... [full details]

Technology Recovery Plan & Assessment

13-page Word document and supporting Word
Price: $39.00
The general purpose of the Technical Recovery Plan (TRP) is to provide guidelines for off-site technical recovery of your... [full details]

Crisis Management Plan

39-page Word document
Price: $25.00
This is a real Crisis Management Plan developed in MS Word. INTRODUCTION: This Crisis Management Plan (CMP) has been developed... [full details]

Downturn Management - Implementation Toolkit

Excel workbook and supporting ZIP
Price: $249.00
The Downturn Management Implementation Toolkit includes a set of best-practice templates, step-by-step workplans, and maturity diagnostics... [full details]

Business Continuity Plan Monitoring - Implementation Toolkit

Excel workbook and supporting ZIP
Price: $249.00
The Business Continuity Plan (BCP) Monitoring Toolkit includes a set of best-practice templates, step-by-step workplans, and... [full details]

Kanban Board: Business Continuity Risk Analysis and Testing

Excel workbook
Price: $89.00
A Kanban Board is a Lean & Agile Project Management tool used to implement Kanban to manage work at a personal or organizational level. ... [full details]

Business Continuity Management System - BCMS

26-page PDF document
Price: $39.00
The Business Continuity Management System (BCMS) is a Holistic management process that identifies potential threats to an... [full details]

Business Continuity Management Workshop and Guide

140-slide PowerPoint deck
Price: $99.00
Enhance Business Resilience with our Comprehensive Business Continuity Management and Planning Training and Workshop Kit Empower Your Team... [full details]

Managing Turbulence

164-slide PowerPoint deck
Price: $89.00
Curated by McKinsey-trained Executives Unlock Success with the Complete Managing Turbulence Business Toolkit: A **160+ Slide... [full details]

Managing People BCMs Aspects for Organizational Resilience

27-slide PowerPoint deck
Price: $50.00
The Presentation objectives outlined five key strategies for managing the people aspects of a business continuity management (BCM)... [full details]

Business Continuity Frameworks (BCF)

41-slide PowerPoint deck
Price: $55.00
Business Continuity Frameworks 1. Introduction to Business Continuity Frameworks Business continuity frameworks are... [full details]

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We have organized our documents into 500+ management topics. Each toolkit is a group of best practice business frameworks, templates, and tools centered around a common business topic. Take a look at a sample below.