We have selected best practice frameworks, templates, and tools in management areas that are most relevant to this current Coronavirus crisis. These include Supply Chain Management & Analysis; Business Continuity Management (BCM), Disaster Recovery (DR), and Crisis Management; Cost Optimization and Cash Flow Management; Risk Management and Scenario Planning; Customer-centric Design (CCD); Corporate Social Responsibility (CSR); and Remote Work. Improve the growth and efficiency of your organization by leveraging Flevy's library of best practice frameworks, templates, and tools. Our materials are of the same caliber as those produced by top-tier management consulting firms, like McKinsey, BCG, Bain, and Accenture; and used by Fortune 100 organizations. Most were developed by seasoned executives and consultants with 20+ years of experience.

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Coronavirus: Impact, Implications, & Immediate Actions

This deck includes a scenario analysis of the pandemic, as well as critical actions for businesses to take.

BEST PRACTICE FRAMEWORKS & TEMPLATES

Improve the growth and efficiency of your organization by leveraging Flevy's library of best practice frameworks, templates, and tools. Our materials are of the same caliber as those produced by top-tier management consulting firms, like McKinsey, BCG, Bain, and Accenture; and used by Fortune 100 organizations. Most were developed by seasoned executives and consultants with 20+ years of experience.

Below, we have selected management areas that are most relevant to this current Coronavirus crisis.

Business Resilience

Supply Chain Resilience

23-slide PowerPoint deck
Price: $20.00
Supply Chain "resilience" is the Supply Chain's ability to respond and recover quickly to potential disruptions. It can return to its... [full details]
Crisis Cash Flow Management Guide

33-slide PowerPoint deck and supporting Excel workbook
Price: $29.00
In a cash flow crisis, every cent counts. Organizations worldwide are currently faced with serious financial challenges as a result of... [full details]
Business Resilience - Implementation Toolkit

Excel workbook and supporting ZIP
Price: $249.00
The Business Resilience Implementation Toolkit includes a set of best-practice templates, step-by-step workplans, and maturity diagnostics... [full details]
Building Resilience into Supply Chains

5-page Word document
Price: $25.00
The supply chains of most companies, large and small, exploit a world of opportunities. But, increasing global exposure comes with an... [full details]
Team Resilience

22-slide PowerPoint deck
Price: $20.00
Uncertain times spur leaders to reflect on what kind of organization, culture, and operating model they need to put in place. This is to... [full details]
Adaptive Business Resilience Toolkit

19-slide PowerPoint deck and supporting ZIP
Price: $499.00
Every organization faces many serious threats. Serious threats jeopardize organization's very survival. Business resilience management... [full details]
Supply Chain Risk Reduction

21-slide PowerPoint deck
Price: $20.00
Through decades of Cost Cutting efforts, the Supply Chains of many organizations have become Lean and centralized--but, on the flip side,... [full details]
Business Resilience Awareness

15-slide PowerPoint deck
Price: $20.00
This presentation provides and introduction to Business Resilience. Business Resilience is essential for organizations to remain relevant,... [full details]

Supply Chain Management & Analysis

Supply Chain Resilience

23-slide PowerPoint deck
Price: $20.00
Supply Chain "resilience" is the Supply Chain's ability to respond and recover quickly to potential disruptions. It can return to its... [full details]
Supply Chain Strategy Tools & Techniques

67-slide PowerPoint deck
Price: $79.99
This deck was developed to support supply chain visioning and strategic diagnostics. It provides checklists of key questions to ask in... [full details]
4 Stage Model Supply Chain Assessment

Excel workbook
Price: $89.99
The purpose of the 4 Stage Model is to provide a high-level qualitative assessment of an organizations practices and processes. The model... [full details]
Supply Chain Performance & Metrics

25-page PDF document
Price: $39.99
Supply Chain Performance & Metrics document gives an overview of key performance metrics used to measure the operating effectiveness of a... [full details]
Supply Chain & Business Risk Assessment

Excel workbook
Price: $25.00
The AD Supply Chain Risk Management tool is aimed at business who need to recognise and address the risks that are present in their supply... [full details]
Supply Chain Liaison 5 Step Management Program

41-slide PowerPoint deck
Price: $59.00
It's been my experience that there's existed a gap between the Supplier of manufactured goods & the Customer in providing that orders... [full details]
PSL - Lean Supply Chain Presentation

57-slide PowerPoint deck
Price: $39.00
This presentation details the various components of the Lean Supply Chain. The topics covered as below: The concept of Lean Supply Chain... [full details]
Supply Chain Program Comparison Model (Working Capital)

Excel workbook
Price: $49.00
This model can be used to evaluate two different supply chain programs to determine which is better from a working capital and ROIC perspective. [full details]
Logistics and Supply Chain Management (SCM) - Implementation Toolkit

Excel workbook and supporting ZIP
Price: $149.00
Save time, empower your teams and effectively upgrade your processes with access to this practical Logistics and Supply Chain Management... [full details]
CoE for a Smarter Supply Chain - Current Supply Chain

56-slide PowerPoint deck
Price: $39.95
This is the first presentation in a 3-part series on the "Centre of Excellence (CoE) for a Smarter Supply Chain," based... [full details]
Assessment Dashboard - Supply Chain Planning

Excel workbook and supporting ZIP
Price: $79.00
Here are several sample Supply Chain Planning requirements: * How can skill-level changes improve Supply Chain Planning? * How do you... [full details]
Supply Chain Fundamentals Module 1 - Forecasting

73-slide PowerPoint deck
Price: $34.00
The Supply Chain Fundamentals Series has 5 modules in all as below: Module 1 - Forecasting - 73 Slides Module 2 - Aggregate Planning -... [full details]
Supplier Relationship Management (SRM) - Supplier Segmentation

24-slide PowerPoint deck
Price: $20.00
Competition has forced industries to converge on efficiency. Most of them have recognized that they must investigate all potential levers... [full details]
Lean Warehousing Transformation

27-slide PowerPoint deck
Price: $20.00
As the last decisive step in customer service, a warehouse ensures cost effective distribution. Latest technological innovation has turned... [full details]
Building Resilience into Supply Chains

5-page Word document
Price: $25.00
The supply chains of most companies, large and small, exploit a world of opportunities. But, increasing global exposure comes with an... [full details]
Digital Transformation: Operations Ecosystem

25-slide PowerPoint deck
Price: $20.00
We are living in the Digital Age. For organizations to remain competitive, they must develop and execute robust Digital Transformation... [full details]
Supply Chain Management (SCM) - Pull Replenishment

21-slide PowerPoint deck
Price: $20.00
The developing world presents its own challenges in the way of Supply Chain Management. The issues include poor infrastructure, tax... [full details]
Supply Chain Containment Strategies

22-slide PowerPoint deck
Price: $20.00
Catastrophes, such as the tsunamis and floods, have disrupted major industries and organizations from automobiles to technology, to travel,... [full details]
Supply Chain Analytics - Implementation Toolkit

Excel workbook and supporting ZIP
Price: $249.00
The Supply Chain Analytics Implementation Toolkit includes a set of best-practice templates, step-by-step workplans, and maturity... [full details]
Digital Supply Chain Strategy

25-slide PowerPoint deck
Price: $20.00
In today's Digital Age, organizations are faced with the changing nature of the demand curve and the element of uncertainty in the Supply... [full details]
Strategic Supply Chain Planning

27-slide PowerPoint deck
Price: $20.00
Strategic Supply Chain Planning is the Pegasus of Strategy. It can soar, but it also needs to keep its feet on the ground. Companies... [full details]
Supplier Quality - Implementation Toolkit

Excel workbook and supporting ZIP
Price: $249.00
The Supplier Quality Implementation Toolkit includes a set of best-practice templates, step-by-step workplans, and maturity diagnostics for... [full details]
Supply Chain Risk Reduction

21-slide PowerPoint deck
Price: $20.00
Through decades of Cost Cutting efforts, the Supply Chains of many organizations have become Lean and centralized--but, on the flip side,... [full details]
Agility in Supply Chain Network Design

24-slide PowerPoint deck
Price: $20.00
Online retailing has changed. Before, e-commerce companies fulfilled consumer demand from a small number of large-scale warehouses that... [full details]
6 Pillars of Supply Chain Management (SCM) Thinking

26-slide PowerPoint deck
Price: $20.00
Supply Chain thinking used to be limited to the managers of few global companies--companies that were struggling to coordinate internal... [full details]
Vendor Risk Management - Implementation Toolkit

Excel workbook and supporting ZIP
Price: $249.00
The Vendor Risk Management Implementation Toolkit includes a set of best-practice templates, step-by-step workplans, and maturity... [full details]
Supply Chain Cybersecurity - Implementation Toolkit

Excel workbook and supporting ZIP
Price: $249.00
The Supply Chain Cybersecurity Implementation Toolkit includes a set of best-practice templates, step-by-step workplans, and maturity... [full details]
Supply Chain Digitalization - Implementation Toolkit

Excel workbook and supporting ZIP
Price: $249.00
The Supply Chain Digitalization Implementation Toolkit includes a set of best-practice templates, step-by-step workplans, and maturity... [full details]
Supply Chain Execution - Implementation Toolkit

Excel workbook and supporting ZIP
Price: $249.00
The Supply Chain Execution Implementation Toolkit includes a set of best-practice templates, step-by-step workplans, and maturity... [full details]
Supply Chain Sustainability

24-slide PowerPoint deck
Price: $20.00
In the modern age, organizations are striving to form a sustainable Supply Chain system to cope with the challenges that are arising. Such... [full details]

Business Continuity Management (BCM) and Crisis Management

Crisis Recovery Strategy

21-slide PowerPoint deck
Price: $20.00
Many organizations are unable to successfully recover from a crisis and end up bankrupt. Organizations typically react to crises by... [full details]
Business Continuity Plan (BCP) Template

20-page Word document and supporting Word
Price: $39.00
A Business Continuity Plan (BCP) is a plan to continue operations if a place of business is affected by different levels of... [full details]
Business Continuity Planning (BCP) & Disaster Recovery (DR) Templates

Excel workbook
Price: $49.00
This Excel document provides a set of templates to capture data and analysis when conducting a Business Continuity Planning (BCP)... [full details]
Business Impact Analysis (BIA) Questionnaire Templates

11-page Word document and supporting Word
Price: $39.00
Managing all the aspects of the business to ensure business continuity is referred to as Business Continuity Management. It means being... [full details]
BCM and IT DR - Implementation Toolkit

Excel workbook and supporting ZIP
Price: $149.00
The Business Continuity Management (BCM) and IT Disaster Recovery (DR) Implementation Toolkit includes a set of... [full details]
Crisis Leadership - Implementation Toolkit

Excel workbook and supporting ZIP
Price: $249.00
The Crisis Leadership Implementation Toolkit includes a set of best-practice templates, step-by-step workplans, and maturity diagnostics... [full details]
Business Continuity Risk Assessment (BCRA) Templates

6-page Word document and supporting ZIP
Price: $20.00
A Business Continuity Risk Assessment (BCRA) is part of Business Continuity Management. A BCRA must be carried out to assess the... [full details]
Assessment Dashboard - Business Continuity

Excel workbook and supporting ZIP
Price: $79.00
Here are several sample Business Continuity requirements: * Response plans (Incident Response and Business Continuity) and... [full details]
Crisis Management Plan

10-page Word document
Price: $20.00
This document is a 10-page template for a Crisis Management Plan. It is easily customizable in MS Word format. This Crisis Management... [full details]
ISO 22301 Business Continuity Management System MasterClass

112-slide PowerPoint deck
Price: $77.90
Buy Your Copy & Achieve Success Now! Greatest barriers to ISO 22301 implementation and how to overcome them. Why do 30% of ISO 22301... [full details]
Crisis Management: 10 First Steps

24-slide PowerPoint deck
Price: $20.00
As environments become disruptive and unpredictable (both natural and unnatural), the need for Crisis Management has grown to be increasing... [full details]
ISO 22301:2019 (Security & Resilience - BCMS) Awareness

66-slide PowerPoint deck
Price: $59.00
ISO 22301:2019 is the latest security and resilience - business continuity management system (BCMS) international standard. This... [full details]
Business Impact Analysis (BIA) Procedures

8-page Word document
Price: $20.00
This is an 8-page template for a Business Analysis (BIA) Procedures document to be used in an organization's Business Continuity... [full details]
Downturn Management - Implementation Toolkit

Excel workbook and supporting ZIP
Price: $249.00
The Downturn Management Implementation Toolkit includes a set of best-practice templates, step-by-step workplans, and maturity diagnostics... [full details]

Cost Optimization and Cash Flow Management

Cost Reduction Opportunities (across Value Chain)

24-slide PowerPoint deck
Price: $39.00
This document details cost reduction opportunities across the Value Chain (as defined by strategist Michael Porter). Cost... [full details]
Managing Cash Flow

104-slide PowerPoint deck and supporting Excel workbook
Price: $69.00
Cash flow is the flow of money in and out of the business. Managing your cash flow is vital for business survival and growth, even if you... [full details]
Reducing the Cost of Quality

123-slide PowerPoint deck
Price: $69.00
As a key factor of competitiveness, you must manage cost all the time, not only in times of economic downturn. Reducing the Cost Of Quality... [full details]
Crisis Cash Flow Management Guide

33-slide PowerPoint deck and supporting Excel workbook
Price: $29.00
In a cash flow crisis, every cent counts. Organizations worldwide are currently faced with serious financial challenges as a result of... [full details]
Cost Reduction Primer

60-page PDF document
Price: $69.99
The Spend Reduction framework is a detailed guide for conducting an Enterprise Cost Reduction project. The objective of this document is to... [full details]
Cost Reduction Methodologies

33-slide PowerPoint deck
Price: $25.00
This document discusses various cost reduction methodologies and concepts, including the following: Process Optimization, Strategic... [full details]
Strategic Cost Reduction Training

97-slide PowerPoint deck
Price: $79.99
This presentation is a training document about strategic cost reduction (SCR) used by a major consulting firm in a cost reduction... [full details]
Activity Based Costing

29-slide PowerPoint deck
Price: $39.00
Activity Based Costing (ABC) analysis is a methodology for assigning costs to those activities that truly drive these costs. It is... [full details]
Activity-Based Costing (ABC) Rapid Prototyping Toolkit

19-slide PowerPoint deck and supporting ZIP
Price: $179.00
The Activity-Based Costing (ABC) Rapid Prototyping Toolkit allows you to implement an ABC system within your organization in weeks,... [full details]
Enterprise Cost Reduction Approach

36-slide PowerPoint deck
Price: $49.99
Rationalization of controllable expenses is an integral component to any strategic cost reduction engagement. Often, an organization must... [full details]
Activity-Based Cost Management (ABC/M)

101-slide PowerPoint deck and supporting PDF
Price: $59.00
Critics have claimed that traditional managerial accounting is at best useless and at worst dysfunctional and misleading. Today's general... [full details]
Capital Optimization Operating Playbook

123-slide PowerPoint deck and supporting Excel workbook
Price: $59.00
There is increasing pressure in companies to reduce costs, through capital optimization initiatives including stay-in-business... [full details]
Cash Flow Projector

Excel workbook
Price: $20.00
Cash Flow Projector â Essential for New Business Enterprises Use this cash flow projector to correctly calculate and monitor your cash... [full details]
Pillars of Sustainable Cost Reduction

20-slide PowerPoint deck
Price: $20.00
For most organizations, Cost Reduction efforts don't produce meaningful or lasting results. This is because they do not take a strategic... [full details]
Activity Based Costing Primer

13-slide PowerPoint deck
Price: $20.00
Activity Based Costing (ABC) is a technique used to develop more accurate costs in support of strategic decisions. ABC analysis is a... [full details]
Integrated Cost Management

27-slide PowerPoint deck
Price: $20.00
There is a general belief among organizations that a large percentage of a productâs costs are locked in by design. It is assumed that... [full details]
Strategic Cost Reduction Primer

25-slide PowerPoint deck
Price: $20.00
Cost Optimization Programs are often hard to manage, sustain, and tend to fail to deliver the promised value. This failure is attributed... [full details]
Cash Flow Analysis

66-slide PowerPoint deck
Price: $59.99
Cash flow describes the movement of cash into (sources) and out of (uses) a company. Cash flow is the measure of a... [full details]
Financial Processes in Cash Management

10-slide PowerPoint deck
Price: $22.99
This presentation is a training material on best practice financial processes cash management. This presentation is prepared aims - manage... [full details]
Business Cost Optimization - Implementation Toolkit

Excel workbook and supporting ZIP
Price: $249.00
The Business Cost Optimization Implementation Toolkit includes a set of best-practice templates, step-by-step workplans, and maturity... [full details]

Risk Management

Complete Guide to Risk Management (M_o_R)

129-slide PowerPoint deck
Price: $70.00
This document is a 129-slide PowerPoint presentation that provides a Risk Management Overview based on the M_o_R methodology that has been... [full details]
A New Way to Measure and Predict Your Risk and Performance

99-slide PowerPoint deck
Price: $239.00
"Selected as one of the ten most innovative products by the Department of Trade and Regional Development" NSW Australia. A new... [full details]
Enterprise Risk Management

105-slide PowerPoint deck
Price: $90.00
Understanding Risk Risk vocabulary What is enterprise risk management Types of risks Measuring risks Case study [full details]
Assessment Dashboard - Risk Management and Compliance

Excel workbook and supporting ZIP
Price: $79.00
The Risk Management and Compliance Self Assessment will make you a Risk Management and Compliance domain expert by: 1. Reducing the... [full details]
ISO 31000:2018 (Risk Management) Awareness Training

53-slide PowerPoint deck and supporting Excel workbook
Price: $59.00
ISO 31000:2018 is an international standard designed and formulated to help organizations implement a robust Risk Management System.... [full details]
Scenario Risk Planning

6-slide PowerPoint deck
Price: $25.00
The risk management methodology illustrates in three phases ? creating a baseline, determining risk treatment and monitoring. For each... [full details]
Integrating Enterprise Performance and Risk Management

68-slide PowerPoint deck and supporting PDF
Price: $49.00
There is increasing attention regarding the "overlap" of enterprise risk management (ERM) and enterprise performance... [full details]
Framework for Risk & Issue Reporting

13-slide PowerPoint deck
Price: $20.00
A short document describing the key components of a Risk and Issue framework including key Risk and Issues Control information + Impact... [full details]
020_Project Risk Management

18-slide PowerPoint deck and supporting Excel workbook
Price: $25.00
Managing project risk is critical to every successful project. Quantifying the level of risk puts the risks in perspective. This module... [full details]
Culture of Security

28-slide PowerPoint deck
Price: $20.00
Advancement in technology, unfortunately, has helped attackers be more aggressive and capable of inflicting more damage to IT systems and... [full details]
PMP Risk Management

99-slide PowerPoint deck
Price: $29.00
This presentation will help you prepare for the Project Management Professional (PMP) Exam by PMI. It is a comprehensive, in-depth guide... [full details]
Organizational Risk Management Process

7-page Word document
Price: $25.00
This document explains the process of identifying risk, assessing risk, and taking steps to reduce risk to an acceptable level. [full details]
Vendor Risk Management - Implementation Toolkit

Excel workbook and supporting ZIP
Price: $249.00
The Vendor Risk Management Implementation Toolkit includes a set of best-practice templates, step-by-step workplans, and maturity... [full details]
Project Risk Aggregation: A Comprehensive Guide

28-slide PowerPoint deck
Price: $49.00
This training manual presents a clear and easy to follow project risk aggregation methodology, employed and tested in a leading global... [full details]
Risk Management and Compliance - Implementation Toolkit

Excel workbook and supporting ZIP
Price: $249.00
The Risk Management and Compliance Implementation Toolkit includes a set of best-practice templates, step-by-step workplans, and maturity... [full details]

Scenario Planning

Consulting Workshop Series: Scenario Planning

34-slide PowerPoint deck
Price: $20.00
In today's business environment, management consulting firms must be ready to address client challenges and needs that will transform their... [full details]
Scenario Planning

23-slide PowerPoint deck
Price: $39.00
Scenario Planning, also called Scenario Thinking or Scenario Analysis, is a method used in the strategic planning process to help... [full details]
Scenario Planning for Consultants

22-slide PowerPoint deck
Price: $20.00
Scenario Planning is a planning tool to make flexible long-term plans that will deal with major, uncertain shifts in the organization's... [full details]
Scenario Planning Primer

27-slide PowerPoint deck
Price: $20.00
Scenarios are a powerful tool in the strategist's armory. They are particularly useful in developing strategies to navigate the kinds of... [full details]
Strategic Supply Chain Planning

27-slide PowerPoint deck
Price: $20.00
Strategic Supply Chain Planning is the Pegasus of Strategy. It can soar, but it also needs to keep its feet on the ground. Companies... [full details]

Customer-centric Design (CCD)

Digital Transformation Strategy

118-slide PowerPoint deck
Price: $89.00
Digital Transformation is being embraced by companies across most industries, as the role of technology shifts from being a business... [full details]
Design Thinking

249-slide PowerPoint deck
Price: $79.00
Design Thinking is a process for creative problem solving. It allows everyone from all industries to use creative tools to address a vast... [full details]
Customer Journey Mapping (CJM)

127-slide PowerPoint deck
Price: $69.00
Customer Journey Mapping is the process of creating a graphical representation of the steps and stages a customer goes through to... [full details]
Customer Experience Strategy - Template and Guide

56-slide PowerPoint deck
Price: $65.00
Customer Experience is fast becoming the key business battleground in many markets. In order to be successful it is critical that all... [full details]
Customer Journey Mapping - Guide & Templates

67-slide PowerPoint deck and supporting PowerPoint deck
Price: $59.00
This Guide will take you through step-by-step detailed instructions to help you create a Customer Journey Map - a visual representation of... [full details]
Six Building Blocks of Digital Transformation

35-slide PowerPoint deck
Price: $20.00
Digital Transformation touches practically every function in the entire organization. This thus requires an unprecedented amount of... [full details]
Complete Guide to Customer-centric Design (CCD)

103-slide PowerPoint deck
Price: $69.00
In the Digital Age, the number of ways to reach and service our customers is proliferating. Likewise, customers' expectations are... [full details]
Customer Value Driven Strategic Approach

38-page PDF document
Price: $44.90
This document is dealing with strategic planning from a specific perspective; how we can better understand the real needs of our existing... [full details]
Customer Centric Culture Self Assessment Framework

21-slide PowerPoint deck and supporting ZIP
Price: $49.00
Having a company culture which is truly customer centric is critical to business success in a world where delivering great customer... [full details]
Customer Loyalty

89-slide PowerPoint deck
Price: $99.99
Customer loyalty is all about attracting the right customer, getting them to buy, buy often, buy in higher quantities and bring you even... [full details]
Customer Experience Blueprint

9-page Word document
Price: $49.00
This document is for designing customer experience strategy for your organisation. It has been used by hundreds of organisations around the... [full details]
More and Better Customers - Action Plan Persona (Avatar)

32-page PDF document
Price: $97.00
Define and reach your business's ideal customers and convert them without spending more on marketing. A "Buyer Persona"... [full details]
Customer Experience Maturity Assessment

30-slide PowerPoint deck and supporting Excel workbook
Price: $49.00
Delivering great customer experiences is one of the true differentiators of many of the great organisations of our time. However,... [full details]
Customer-centric Culture

23-slide PowerPoint deck
Price: $20.00
The use of Internet and other online tools have turned consumers to be more empowered and are now shopping differently. Customers are... [full details]
Mobile Customer Journey and Experience Design

26-slide PowerPoint deck
Price: $20.00
Mobile currently represents one of the greatest opportunities to drive Customer Experience Innovation and Disruption. As customer behavior... [full details]
Customer Experience Transformation: Customer Care

22-slide PowerPoint deck
Price: $20.00
Designing an excellent Customer Journey is critical to a Customer Experience Transformation. Our company must undertake an end-to-end... [full details]
Customer-centricity Primer

33-slide PowerPoint deck
Price: $20.00
Advances in technology and communication, combine with the explosive growth in data information, have given rise to a more empowered global... [full details]
Breakthrough Customer Experience (CX)

22-slide PowerPoint deck
Price: $20.00
The constant advancement in technology has raised the expectations of customers in terms of their interaction with companies. ... [full details]
Customer Experience Primer

23-slide PowerPoint deck
Price: $20.00
Our company must create exceptional Customer Experiences that set us apart from our competitors. The starting point of every Customer... [full details]
Omni-channel Customer Journey Design

22-slide PowerPoint deck
Price: $20.00
Digital-native organizations are digitizing their entire critical Customer Journeys at scale to realize improved Customer Experiences and... [full details]
Human-centered Design (HCD)

18-slide PowerPoint deck
Price: $20.00
Human-centered design (HCD) is a management framework that takes into account the human perspective in all steps of the problem-solving... [full details]
Customer Experience: Connected Customer Strategy

27-slide PowerPoint deck
Price: $20.00
With each passing day, the tactics that organizations use to connect with their customers are undergoing rapid Transformation. By... [full details]
Customer-centric Culture of Innovation

25-slide PowerPoint deck
Price: $20.00
A large majority of organizations rarely focus on gathering and utilizing customer-centric knowledge. So much so that they even introduce... [full details]
Value Creation: Impact of Customer Experience (CX)

22-slide PowerPoint deck
Price: $20.00
With the evolving technology, leaders will have to keep evolving their Customer Experience (CX) approaches to secure additional avenues of... [full details]
Organizational Excellence Framework - Customers

45-slide PowerPoint deck
Price: $160.00
This is an introductory workshop on customers. It focuses on defining and implementing good customer practices that are covered in the... [full details]
Customer Journey Analytics - Implementation Toolkit

Excel workbook and supporting ZIP
Price: $149.00
Save time, empower your teams and effectively upgrade your processes with access to this practical Customer Journey Analytics Toolkit and... [full details]
End-User Experience Monitoring - Implementation Toolkit

Excel workbook and supporting ZIP
Price: $149.00
Save time, empower your teams and effectively upgrade your processes with access to this practical End-User Experience Monitoring Toolkit... [full details]
10 Principles of Customer Strategy

22-slide PowerPoint deck
Price: $20.00
It's no longer enough to target a few, select purchasers and develop products for that clientele. The key ingredient that most leaders... [full details]
Customer-centric Organization: The Customer Department

23-slide PowerPoint deck
Price: $20.00
The days of mass markets, mass media communications, and little-to-none direct interface with customers are long gone. This age of... [full details]

Corporate Social Responsibility (CSR)

ISO 26000:2010 (Social Responsibility) Awareness Training

80-slide PowerPoint deck
Price: $59.00
ISO 26000:2010 is an International Standard that provides guidance on how any organization can improve its Social Responsibility and thus... [full details]
Corporate Social Responsibility (CSR) Opportunities

21-slide PowerPoint deck
Price: $20.00
Corporate Social Responsibility (CSR) is an organization's commitment to produce an overall positive impact on society. CSR encompasses... [full details]
Corporate Social Responsibility (CSR): Circular Economy

24-slide PowerPoint deck
Price: $20.00
The global economy is currently producing nearly 300MM tons of plastic every year. Half of these are for single use. With population... [full details]
Corporate Social Responsibility (CSR): Sources of Value

29-slide PowerPoint deck
Price: $20.00
Companies face increasing pressure from governments, competitors, and employees to play a leading role in addressing a wide array of... [full details]
Corporate Philanthropy Primer

23-slide PowerPoint deck
Price: $20.00
Corporations can be a source of grant funding. Corporate grant programs sponsored by large, multinational corporations look identical to... [full details]

Remote Work

Effective Communication with Virtual Teams

23-slide PowerPoint deck
Price: $20.00
The number of people working remotely has been increasing progressively across the globe. AnÂ employee benefits report narrates that... [full details]
Virtual Teams: Challenges & Benefits

26-slide PowerPoint deck
Price: $20.00
To quote, Richard Branson, a British business and philanthropist, "One day, offices will be a thing of the past." While organizations... [full details]

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PowerPoint Toolkit Our free PowerPoint Toolkit contains over 50+ slides worth of diagrams, shapes, charts, tables, and icons for you to use in your business presentations. A real time saver for cranking business decks.		Strategy Development Discussion Deck This is a discussion deck template for a corporate strategy development session. In this discussion, we go through a 2-prong approach to growth and evaluate the merits of various growth drivers.
PowerPoint Plugin (Flevy Tools) Flevy Tools provides a set of automated tools for creating 10 common business diagrams, including Waterfall Charts, Gantt Charts, Chevron Diagrams, Pyramids, Harvey Balls, and more.		Strategy Development & Execution Primer Strategy without execution is merely theory. This 54-slide presentation introduces 12 powerful business frameworks spanning both Strategy Development and Strategy Execution.

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