Service Operation - Process Guides (ITSM, IT Service Manage   Document Bundle
$120.00

THIS IS A DOCUMENT BUNDLE.

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Service Operation - Process Guides (ITSM, IT Service Manage (Document Bundle)

Service Operation - Process Guides (ITSM, IT Service Manage (Document Bundle)

$120.00

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BENEFITS OF THIS BUNDLE

  1. Easier implementation of Service Operation processes in your Organisation
  2. ISO 20000 and ITSM best practice compliant
  3. More efficient Process modeling

DESCRIPTION

This product (Service Operation - Process Guides [ITSM, IT Service Manage) is a Document Bundle, which you can download immediately upon purchase.

ITSM Proces guides:

Incident Management – process guide
Problem Management – process guide
Request Fulfilment – process guide

Got a question about the product? Email us at support@flevy.com or ask the author directly by using the "Ask the Author a Question" form.



THERE ARE 3 PRODUCTS IN THIS BUNDLE:


This document establishes an Incident Management (IM) process according to ITSM best practice and ISO 20000. (Word document including Visio diagram of the... [read more]

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Individual Price: $45.00

This document establishes an Problem Management (PM) process according to ITSM best practice and ISO 20000. (Word document including Visio diagram of the... [read more]

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Individual Price: $45.00

This document establishes an Request Fulfilment (RF) process according to ITSM best practice and ISO 20000. (Word document including Visio diagram of the... [read more]

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Individual Price: $40.00
$120.00

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